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Banner Problem
Reporting
If you experience a problem
with Banner2000, report the problem to the Help Desk: (304)696-3200, press
option 3.
You should provide the Help Desk with the following information:
- Your Banner Username
- Description of the problem
- Any form names (e.g. SPAIDEN) that are
involved
- Any error numbers (ORA-00942) if
available
- Help…Display Error
- What were you attempting to do that
triggered the error?
- Is it an isolated incident?
- Priority: Critical, Can Work Around, Low
Password Help
You can change your
Banner password on the Banner form GUAPSWD. This form will
only allow a person to change the password for the account that is
currently logged in. Therefore, no one else can log into this
form and change your password.
If you lose or forget one of your Banner2000-related passwords, you will not be able to access the system until
you have this password changed by Computing Services. Please choose
one of the following procedures to change a password:
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Photocopy your MU ID. On that same piece
of paper, write down your username and what system you would like the
password changed on. (i.e.: BANNER, MUNet, MUINFO, etc.) Please
also sign and date the piece of paper. Then fax it to Computing
Services at (304) 696-3601.
If you have questions, please contact the
Help Desk at (304) 696-3200.
Password Security
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Access is a privilege granted to you; please use
it responsibly.
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Never share your password.
-
Never allow anyone to logon to or use your
username.
-
Don't even share a password with your supervisor.
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Avoid writing your password down.
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