Marshall University Banner Finance Project

Frequently Asked Questions (FAQ)



 
 
 
 
 
 
 
 
 
Invoices
Encumbrances
   
Requisitions
Purchase Orders
   
Chart of Accounts
Budgets
Contacts

 

Return to Banner Home Page

 
 
 
 

Invoices:

Direct questions to – Kelley Francis francis@marshall.edu No Questions reported at this time. Encumbrances: Direct questions to – Kelley Francis francis@marshall.edu Question: I am receiving an "Insufficient Funds" message

Answer/Solution:  If your documents will not complete for Insufficient funds (NSF) - this means that a budget has not been entered into the system for the fund & org you have entered. This document cannot be completed until a budget is entered into the system.

Question: My program code is not defaulting

Answer/Solution: If your program code is not defaulting into the required field, re-enter the Fund and Orgn and hit the "TAB" key. The program code should default.

Note: When you complete the document, you should receive the message box reading "DOCUMENT COMPLETED AND FORWARDED TO THE POSTING PROCESS". This tells you that your document will post.
 

Purchase Orders:

Purchase Orders – Contact the University Purchasing Office

Electronic Approvals should be directed to – Bill Shondel shondel@marshall.edu

No Questions reported at this time.
Requisitions: Direct questions to – Bill Shondel shondel@marshall.edu  No Questions reported at this time. Chart of Accounts:

Direct questions to - Larry Barnhill barnhill@marshall.edu

Question: I get an error message "Account Index is available; List is available" when I enter the index number that was on the list provided at our meetings this spring.

Answer/Solution: The indices have been entered for all fund/organization budget combinations.  Check the Chart of Accounts Web Page for valid index codes.
 

Budgets:

Direct questions to – Ted Massey massey@marshall.edu

Question: Last year I had HERF money (CUFS Fund 1100) and I’ve attempted to use the new Banner Fund number for HERF (112303) and I get a message that I have no money.

Answer/Solution: Many budgets have been moved to new fund groupings. Contact the appropriate budget office on the "Contacts" list to determine where your operating budgets are for this year.
 

Contacts

If you are unable to locate help to your question on the Banner Web Site (marshall.edu/banner), you may want to try one of the following resources:

If you have been granted access to the Banner Finance System, send an e-mail to BANNER-FIN-USER-LIST@MARSHALL.EDU posing your question to the entire Banner Finance Community.

If you do not have access to the Banner Finance System, follow the instructions for getting started at http://www.marshall.edu/banner/gettingstarted.html

The following individuals may be able to assist if you need one-on-one assistance with their particular area of responsibility:

Invoices/Encumbrances – Kelley Smith francis@marshall.edu

Purchase Orders – Contact the University Purchasing Office

Electronic Approvals/Requisitions – Bill Shondel shondel@marshall.edu

BudgetsTed Massey massey@marshall.edu

Finance Security/Chart of Accounts – Larry Barnhill barnhill@marshall.edu

On Line Query of Finance TablesSelah Wilson wilsonsj@marshall.edu

Budgets -

MU Academic Areas – Contact the Dean's Office for your department

MU School of Medicine – Contact the School of Medicine Business Office

MU Community & Technical College – Contact the CTC Provost Office

All other Administrative Areas – Contact the Associate VP for Finance