Section 7.0 - Contracted Travel Agency


Marshall University entered into a new travel agency contract with American Express One to provide travel services for the university. This contract replaces the one originally held by AAA and provides other choices. See below:

* Effective March 1, 2001
Marshall University entered into a contract with American Express One. This contract provides three options to travelers.

1) American Express (including their internet based service - RezPort)       Preferred

2) National Travel Service is the designated alternative travel agency.

3) Travelers may make airline reservations in using other Internet based      travel companies (See 2.c.iii below).
 
Travel Arrangement Procedures
1) Obtain approval to travel following your department's guidelines.
2) Make your reservations as follows:
          a. For all direct billings, only use an American Express travel agent (not RezPort). You will need a Banner               encumbrance document number.
          b. Reserve hotel rooms (except conference hotels), rental cars, or rail travel through either American Express or               National Travel Service.
                  i. American Express should be the first choice when possible.
                 ii. Since it is free, use their on-line reservation system (RezPort).
                iii. Use Avis Car Rental for all local car rentals.
          c. Reserve airline tickets using one of the following options:
                  i. Do it on-line or through a travel agent at American Express.
                 ii. Or, use an agent at National Travel (736-0625)
                iii. Or, do an on-line comparison of fares between the American Express "RezPort" system and any other                      Internet system.
                        1. Select the lowest fare possible.
                        2. Do screen prints to document the comparison and attach to your expense account when submitted.
          d. Obtain an original itinerary from the vendor or Internet site.
3) Complete the trip and submit the travel expense account form referencing the general encumbrance document number      of your travel.
          a. Include itinerary and original airline ticket receipt.
          b. Include receipts for hotel and rental car if applicable.
          c. Note on the expense account form if you used a conference hotel.
          d. Obtain the necessary signatures and forward to Accounts Payable.
Each trip may have unique requirements.

Refer to University Travel Policies and Procedures or contact Sherry Osburn at extension 2214 for additional information or guidance.



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