TM610 MASTER SYLLABUS FALL 2004

TECHNOLOGY AND INNOVATION MANAGEMENT

          Course:   TM 610                                                                                            3 credit hours

           Place: Hurricane High School                                                                       

    Instructor:  Peter J. Dailey, BSEM, MS           Tel: 304-696-6082 (O); Fax: 696-5454          email: dailey29@marshall.edu

COURSE DESCRIPTION

The course provides a comprehensive introduction to technology and innovation management.  The focus is on the strategic management of the innovation process to produce streams of marketable products and services.  The course evaluates the key factors in a corporation’s ability maintain a competitive advantage. These factors include organizational flexibility, the ability to leverage corporation-wide technologies, recognize and utilize core competencies of the organization.

The course also analyzes technology strategies of large and small, high-tech and low-tech companies that have resulted in success and failure.

The impact of the new virtual economy and competitive pressures that are causing fundamental restructuring of organizations is also examined. The course uses case studies to enhance the students’ learning and ability to scope and evaluate their technological environment.

PREREQUISITES:  Full admission to TM Program, or permission of the TM Program Director.

COURSE OBJECTIVES

1.     Recognize the principal drivers of technological change and the characteristics of technological innovation.

2.     Evaluate the technological innovation processes and key factors in producing marketable technologies embedded in products and services.

3.     Analyze technology management approaches in low-tech and hi-tech industries: linking technology with business goals; acquiring, developing and allocating an organization’s resources.

4.     Examine the strategy of effectively developing and exploiting the company’s core competencies and capacity for technological innovation. 

5.     Utilize research-anchored models to study the patterns of industrial innovation, and influence of competitive dynamics in an industry, involving technology.

6.     Review the growing virtual economy and impact on present businesses.

7.     Evaluate the impact of subtle and radical technological change or discontinuities on an organization and the role of technology management in the competitiveness of companies.

COURSE CONDUCT AND EVALUATION

This course will be taught in a lecture and case study discussion format with considerable student participation.  Completion of reading assignments is expected. Each student is also expected to be well prepared for the group discussion of the case studies.

Class Discussion of Cases & Readings: 15%

Each student is expected to complete the reading assignments and cases in preparation for class. Fifteen percent (15%) of the evaluation will be based on the level of the student’s contribution to the class during discussions.

Case Study Reports: 15%

Each student is required to submit a two page summary that addresses the requirement for each case study. The summary is due on the evening of the class discussion. Emailed copy is preferred; print a copy for your use during the class discussion.

Class Attendance: 15%

Class attendance will be a significant factor in this evaluation. Students will receive 1% credit for every class attended.

Test: 25%

An in-class 90 minute mid-term exam will be based on material covered from sessions 1 through 7.

Term Paper: 30%

Due session 14. (grade weighting: 85% written paper; 15% class presentation)

A paper of 8 to 12 written pages will be prepared that evaluates an organization, ideally where the student is employed.  In addition to the written pages, the term paper should include a cover sheet, table of contents, abstract, bibliography/references, and appendices.  For full credit the term paper should address clearly and fully address all the following points:

1.       How has technological change affected a selected industry over the past two decades. Discuss how  change has affected

o        the nature and growth of a company or organization in that industry

o        the organizational structure and culture

o        the technological complexity and quality of the products/services.

2.       How have the organization’s core competencies been developed/acquired and utilized in its products/services?

3.       How well has the company managed innovation?  Give examples of innovations in products, services, management, and/or production processes.

4.       Discuss short-term and long-term threats of technological change to the organization from inside and outside the  industry.

5.       Develop a management strategy to improve current areas of weakness and exploit strengths to better position the products and/or services of the organization to be competitive in the global marketplace.

The paper must exemplify graduate level research, writing skills, and format. The recommended format is the Chicago manual or a comparable style.  Give careful attention to source citation and bibliography.

The use of a word processor is expected. Reports and paper should be submitted electronically to dailey29@marshall.edu. Every effort will be made to provide a reply verifying receipt of papers and reports. Reports will not be accepted beyond stated deadline.

Evaluation for the Term Papers will be based on the following:

·        40%: Degree to which the requirements (6 points) are addressed

·        30%: Quality, originality and completeness of content

·        20%: presentation and readability

·        10%: writing format

Grading Policy

According to graduate school grading policy, the following symbols are used.

A, excellent: 100% to 90%

B, good: 89% to 80%

C, passing: 79% to 70%

F, failing: 69% and below

The grade B represents the benchmark for the Graduate School.  It indicates that the student has demonstrated competency in the subject matter of the course i.e. has fulfilled all course requirements on time, has a clear grasp of the full range of course materials and concepts, and is able to apply these materials and concepts in clear reasoned, well-organized and grammatically correct responses, whether written or oral. Only students who fully meet this standard and in addition, demonstrate exceptional comprehension and application of the course subject matter, merit an A grade.

Definitions

Written page: A page written with a word processor formatted with a 1.5 line spacing, 12 point type, and 1 inch margins.

Grammatically correct: Active sentences, subject/verb agreement.

Well organized: Cover page, index, summary, body, conclusions, and bibliography. The bibliography should conform to the Chicago Manual of Style 14th ed. rev. (University of Chicago Press, 1993) or a similar scientific style. See http://library.osu.edu/sites/guides/chicagogd.html for consistent formatting and style.

TEXTBOOKS AND MATERIALS

Required: Strategic Management of Technology and Innovation, 4th Ed., 2004,

Burgelman, R.A. et al, McGraw-Hill Irwin Publishing, ISBN: 0-07-253695-0

Recommended further reading:

1.       Managing Innovation and Entrepreneurship in Technology Based Firms, Martin, M.J.C., Wiley

2.       Prospering in a Global Economy: Mastering a New Role Published by NAE

3.       Strategic Technology Management, Frederick Betz, McGraw-Hill

4.       Technology and American Society, Cross/Szotak, Prentice Hall

5.       Innovation Management, Allan Afuah, Oxford

6.       Managing Strategic Innovation and Change, Tushman/Anderson, Oxford

7.       Mastering the Dynamics of Innovation, James M. Utterback

8.       The Innovators Dilemma, Clayton M. Christensen

9.       Working Knowledge, Davenport/Prusak, Harvard Business School Press

10.   Technology Integration, Marco Iansiti, HBS

11.   Handbook of Technology Management, Garard H. Gaynor

12.   Managing the Dynamics of New Technology, by Noori, H., Prentice-Hall

13.   Technology and Strategy By Goodman, R.A., et al Oxford Univ. Pub.

14.   Cross-Functional Management of Technology: Cases By Aldridge, M.D., Swamidass, P.M.,Irwin.

15.   Technology Management, Szakonyi, R., Auerbach Pub.

16.   Globalization, Technology and Competition: The Fusion of Computers and Telecommunications in the 1990’s By Bradley, Hausman, Nolan, Harvard Business School

17.   Managing Innovation: Cases from the Services Industries, National Academy of Engineering

18.   Profiting From Innovation, Ed. Howard, W.G. National Academy of Engineering

19.   Does Technology Drive History?: Dilemma of Technological Determinism, Smith, M.R., MIT  Press

University Assistance

MU Writing Center Online

Send your drafts and the MU tutors will comment issues, such as organization, paragraph development, thesis statements, conclusions, and a variety of other elements. The feedback you get is tailored to your particular needs and goals. Visit http://www.marshall.edu/muonline/writingcenter/

 

Tips for Success

http://www.marshall.edu/muonline/tools/tipsforsuccess.asp


Schedule Of Class Sessions                                                                 (H) = handout

Session 1:                                                                                                                               August 25

Introduction: Technology as a Weapon                          Burgelman pages 1 to 12

  • Overview of Course (H)
  • Definitions & Concepts (H)
  • Discuss Reading (H): Technology as a Weapon

Session 2:                                                                                                                           September 1

Technological Innovation and Strategy

  • Reading I-2: How to Put Technology Into Corporate Planning
  • Case I-4: Electronic Arts in 2002

Session 3                                                                                                                            September 8

Factors Involved in Technology Strategy                                                          

  • Reading II-1: Technology into Corporate Planning

Session 4                                                                                                                          September 15

Distinctive Technological Competencies I

  • Reading I-3: Core Competence of the Corporation
  • Reading (H): Core Technological Competencies (Walsh)

Session 5                                                                                                                             September2

Distinctive Technological Competencies II

  • Case I-2: Advent Corportation

Session 6                                                                                                                           September29

Technological Evolution I

  • Reading II-1: Management Criteria for Effective Innovation

Session 7                                                                                                                                October 6

SPECIAL TOPIC

Intellectual Property Rights: Patents, Copyright, Trademarks, Trade Secrets

Speaker: Monika Hussell Esq., Jackson and Kelley Law Firm

Handout: Intelligent Enterprise

Session 8                                                                                                                               October 13

The Virtual Marketplace

  • Case II-10: Digital Distribution and the Music Industry in 2001
  • Test: 90 minutes

Session 9                                                                                                                               October 20

Technological Evolution II

  • Static and Dynamic Models of Technological Innovation
  • Reading II-3A: Exploring Limits of S-Curve: Part I. Component Technologies
  • Reading II-5: Patterns of Industrial Innovation

Session 10                                                                                                                             October 27

Industry Context

  • Reading II-6: Crossing the Chasm – and Beyond.
  • Reading II-7:  Competing Technologies: An Overview
  • Case II-10: Digital Distribution and the Music Industry in 2001

Session 11                                                                                                                           November 3

Organization Context (Internal Environment)

  • Reading II-10: Gunfire at Sea: A Case Study of Innovation
  • Case II-15: Hewlett-Packard: The Flight of the Kitty Hawk

Session 12                                                                                                                          November 10

Corporate Innovation: Strategic Action

  • Case II-18: Amazon.com: Evolution of the e-Tailer

Session 13                                                                                                                          November 17

Technology Sourcing

  • Reading III-9: Living on the Fault Line
  • Case III-9: What’s the Big Idea?

Session 14                                                                                                                           December 1

Innovation Challenges in Established Firms

  • Reading V-1: Building a Learning Organization
  • Case V-1: Apple Computer, 1999
  • Term Paper Due

Session 15                                                                                                                           December 8

Term Paper Presentations