Back to Faculty/Staff Profiles

Photo of  Elizabeth Alexander
Elizabeth Alexander Professor of Marketing Management, Marketing, & MIS
Work CH 416
Work Phone: 304-696-2686

Academic Credentials:

University of Kentucky Ph.D. – 1995
Marshall University MBA – 1989
Marshall University BBA (MGT) – 1983

Professional Experience:

Marketing Professor Marshall University 1997 – Present
Research Assist. University of Kentucky 1994 – 1995
Graduate Teaching Assist. University of Kentucky 1991

Courses:

MKT 442 – Market Research
MKT 445 – Services Marketing

Office Hours:

Categories: Management Marketing and MIS
Updated 10 months ago. Return to top.
Photo of  Charles K. Braun
Charles K. Braun Professor of Management Management, Marketing, & MIS
Work CH 420
Work Phone: 304-696-2674

Academic Credentials:

University of Kentucky-Ph.D. 1994
University of Minnesota-M.A. 1986
St. Cloud State University-B.E.S. 1980

Professional Experience:

Union College, Barbourville, KY – Visiting Professor-Dept. of Business Admin. 1993
University of Kentucky, Lexington, KY – Adjunct Instructor – Dept. of Management  1990-1993
Winona State University, Winona, MINN. – Assist. Professor – Dept. of Management 1987-1988
Mankato State University, Mankato, MINN. – Dept. of Management 1982-1984

Human Resource MGT. American Express
Human Resource MGT. Northwest Airlines
Labor Negotiations for Group Health Plan, Inc. Minneapolis, MN
Real Estate Sales:  Sales Associate and Broker/Owner

Courses:

MGT 320-Principles of Management E-course
MGT 485-Independent Study
MGT 490-Internship

Office Hours:

Categories: Management Marketing and MIS
Updated 10 months ago. Return to top.
Photo of  Alberto Coustasse
Alberto Coustasse Associate Professor of Health Care Administration Management, Marketing, & MIS
Work GC 339
Work Phone: 304-746-1968 Website: Link to CV

Education:

University of North Texas Health Science Center: Doctoral Degree in Public Health 2004-2001
University of North Texas Health Science Center: Master of Public Health 1999-1998
School of Administration & Economics Sciences, Pontifical Catholic University of Chile: Executive Master in Business Administration 1994-1993
School of Medicine, Pontifical Catholic University of Chile: Medical Doctor with Honors 1992-1985

Teaching:

Dept. of Family Medicine, University of North Texas health Science Center – Visiting Assistant Professor
Office of the Dean, School of Public Health, University of North Texas Health Science 2006-1999 – Research Associate
Health Management & Policy Dept. School of Public Health, University of North Texas Health Science Center – Adjunct Professor 2006-2005
Health Management & Policy Dept. School of Public Health, University of North Texas Health Science Center – Research Assist. Professor 2006-2008

Professional:

Chief Medical Officer – Health & Rehabilitation Centers of the national Defense Pension Fund (Chilean equivalent of U.S. Dept. of Veteran Affairs-VA) Santiago, Chile 1998-1995
Chief Executive Officer – Health & Rehabilitation Centers of the National Defense Pension Fund, Ministry of Defense, Santiago, Chile 1995-1994
General Practitioner in private practice, Santiago, Chile 1998-1993
Consultant – National Forensic Service, Ministry of Justice, Santiago, Chile 1997-1995
Medical Director – Santiago Health Care Center of the national Defense Pension Fund Ministry of Defense, Santiago, Chile 1994

Courses:

HCA 600-The Health Care System
HCA 610-Health Care Financial Management
HCA 653-Intergrated Health Care Delivery System
HCA 656-MGT of Medical Technology
HCA 695-Fld Research/Health Care MGT.

Office Hours:
By appointment/p>

Categories: Management Marketing and MIS
Updated 11 months ago. Return to top.
Photo of  Alissa S. Dodds
Alissa S. Dodds Instructor Management, Marketing, & MIS
Work CH 432
Work Phone: 304-696-3827

Academic Credentials:

Marshall University-B.B.A. (Marketing) 2005
Marshall University-B.B.A. (Economics) 2009
Marshall University-M.B.A. 2009

Professional Experience:

Instructor for Marshall University COB Fall 2011-present
Adjunct Faculty for Marshall University COB Spring 2010-2011
Business Analyst for Marshall University’s Department of Information Technology
Member of the management team at Fort Sanders Health and Fitness Center
Consulting work for P.S.I. Sports Management

Main Courses:

MKT 340 – Principles of Marketing<
MKT 341 – Promotion Management
MKT 437 – Consumer Behavior

Office Hours:

Monday, Wednesday & Friday 9:00am-10:00am & 11:00am-12:00pm
And by appointment

Categories: Management Marketing and MIS
Updated 12 months ago. Return to top.
Photo of Dr. Dennis Emmett
Dr. Dennis Emmett Professor Management, Marketing, & MIS
Work GC 341
Work Phone: 304-746-1961

Academic Credentials:
DBA

Professional Experience:

Provided statistical expertise in numerous court suits.

Courses:
Statistics
Quantitative Methods
Operations Management
Strategic Management

Office Hours:

Tues and Wed 1-4 p.m.

Research Interest:

Health care issues

Categories: Management Marketing and MIS
Updated 7 months ago. Return to top.
Photo of Mr. Anil Gurung
Mr. Anil Gurung Assistant Professor College of BusinessManagement, Marketing, & MIS
Work CH 411
Work Phone: 304-696-2688 Website: Visit Website

Academic Credentials:

Tribhuvan University, Kathmandu, Nepal, B.A. Business Admin. – 1993
Tribhuvan University, Kathmandu, Nepal, MBA,Finance – 1997
Missouri State University, Springfield, Missouri, MBA Computer Information Systems – 2001
The University of Texas at Arlington, Arlington, TX Ph.D. Business Admin. – 2006

Professional Experience:

Marshall University, Assist. Professor of MIS, Huntington, WV, 2010-present
Neumann University, Assist. Professor of Information Management, Aston, Pa. 2007-2010
Kansas State University, Visiting Assist. Professor of MIS, Manhattan, KS, 2006-2007
The University of Texas at Arlington, Instructor, Arlington, TX, 2004-2006
The University of Texas at Arlington, Teaching Assist. Arlington, TX, 2002-2006
Missouri State University, Graduate Assist. Springfield, Missouri, 2000-2001
Forest Institute of Professional Psychology, Web Design & Development, Springfield, Missouri – 2001
Missouri State University, user support, Springfield, Missouri – 2000
Karnali Air Pvt. Ltd. Assist. Manager marketing & Sales, Kathmandu, Nepal – 1998-2000
Casino Anna, Hotel de’L Annapurna,Operations Executive Kathmandu, Nepal – 1992-1998

Courses:

MIS 200-102 – Business Computer Applications
MIS 290-102 – Principles of Management Information Systems
MIS 290-105 – Principles of Management Information Systems

Office Hours:

Tuesday & Thursday 9:30a.m.-11:00a.m. & 1:00p.m.-2:30p.m.

Categories: MIS, Management Marketing and MIS
Updated 12 months ago. Return to top.
Dr. Daesung Ha Associate Professor of Management Management, Marketing, & MIS
Work CH 415
Work Phone: 304-696-2681
Categories: Management Marketing and MIS
Updated 12 months ago. Return to top.
Photo of Mr. James Ray Halleck
Mr. James Ray Halleck Instructor Management, Marketing, & MIS
Work CH 424
Work Phone: 304-696-4648

Academic Credentials:

Ohio University – B.B.A.1999
Marshall University – M.B.A. 2000

Professional Experience:

Owner/Founder – Buckeye Country Boers, South Point, OH 2004-present
Marshall University – Instructor of MKT. 2000

Courses:

MGT 218-Business Statistics
MKT 340-Principles of Marketing
MKT 344-Retail MGT
MKT 371-International MKT

Office Hours:

Categories: Management Marketing and MIS
Updated 12 months ago. Return to top.
Photo of Ms. Sharon L. Jenkins
Ms. Sharon L. Jenkins Administrative Secretary Sr. College of BusinessManagement, Marketing, & MIS
Work CH 429
Work Phone: 304-696-5423
Categories: Management Marketing and MIS
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Photo of Dr. Wai Kwan (Elaine) Lau
Dr. Wai Kwan (Elaine) Lau Assistant Professor Management, Marketing, & MIS
Work CH426
Work Phone: 304-696-3089

Academic Credentials:

University of North Texas, PHD – 2012
Indiana University of Pennsylvania, MBA – 2006
Hunan  University, China, B.A.  – 1994

Professional Experience:

Marshall University, Assistant Professor 2013-Present
Northeastern State University, Assistant Professor – 2011-2013
University of North Texas, Teaching Fellow/Adjunct –2007-2011
Bon Resource Limited, Director –2003-2006
Great Harvest Holding Ltd., Trading Manager –2001-2003
Shangxiang Minmetals Group, Chief Representative in Beijing Liaison – 1998-2000

Courses:

MGT620
MKT511
MGT428

Categories: Management Marketing and MIS
Updated 11 months ago. Return to top.
Photo of  Doohee Lee
Doohee Lee Associate Professor of Health Care Administration Management, Marketing, & MIS
Work GC 342
Work Phone: 304-746-1973

Academic Credentials:

The University of Texas, School of Public Health, Ph.D. – 1999
The University of Texas, School of Public Health, M.P.H. – 1997
Wichita State University, M.A. – 1994<
Soong Sil University, Seoul, Korea, B.A. – 1991

Professional Experience:

Cleveland State University, Assistant Professor – 2002-2009
Columbus State University, Assistant Professor – 2000-2002
Affiliated Systems Corp., Research Assistant – 1998-2000

Courses:

MGT 350-Health Care MGT
HCA 600-The Health Care System

Office Hours:

Categories: Management Marketing and MIS
Updated 10 months ago. Return to top.
Photo of Dr. Deanna R.D. Mader
Dr. Deanna R.D. Mader Senior Associate Dean Management, Marketing, & MIS
Work CH 114
Work Phone: 304-696-2687

Academic Credentials:

University of Georgia Ph.D. – 1984
University of Georgia Doctoral work in Marketing 1982-1984
University of Georgia certificate of Gerontology 1981
Western Kentucky University M.A. 1978
Western Kentucky University B.A. 1975

Professional Experience:

Marshall University Professor of Marketing 1990-To present
Marshall University E-Course Coordinator 2009-To present
University of Louisville Assist. Professor of Marketing 1984-1990
University of Georgia Graduate Teaching Assist. 1982-1984
University of Georgia Lecturer Dept. of Psychology 1982
Georgia center for Continuing Education/Dept. of Psychology University of Georgia Instructor 1978-1980
University of Georgia Assist. Dir. University Year for Action Project Gerontology Center 1981
University of Georgia Research Participation Coordinator Dept. of Psychology 1979-1981
University of Georgia Research Assist. Dept. of Psychology 1978
Northeast Georgia Community Mental Health-Mental Retardation Center/Dept. of Psychology Research Assistant 1978
Western Kentucky University Research Assistant 1976-1977

Courses:

MKT 340-Principles of Marketing
MKT 340-E-courses
MKT 481- SpTp: Women as Consumers

Office Hours:

Categories: Management Marketing and MIS
Updated 10 months ago. Return to top.
Photo of Dr. Fred H. Mader
Dr. Fred H. Mader Professor Management, Marketing, & MIS
Work CH 414a
Work Phone: 304-696-3103

Academic Credentials:

University of Georgia Ph.D. – 1988
University of Georgia MBA – 1981
Western Kentucky University M.S. – 1978
Western Kentucky University B.S. – 1975

Professional Experience:

Marshall University Professor of Marketing 1990-To present
University of Louisville Assist. Professor of Marketing 1984-1990
University of Georgia MKT Instructor – 1983-1984
University of Georgia Graduate teaching Assistantship – 1981-1983
University of Georgia Graduate Research Assistantship – 1980-1981
University of Georgia Graduate Research Assistantship Dept. Economics – 1979-1980
University of Georgia University-Wide Graduate Non-Teaching Assistantship – 1977-1978
Western Kentucky University Graduate Teaching Assistantship – 1975-1976
Barren River Area Development District/Dept. of Geography & Geology Assist. to Coordinator – 1976-1977
Warren County Board of Education Junior High School Social Studies Teacher – 1976

Courses:

MKT 231-Principles of Selling
MKT 350-Supply Chain Logistics

Office Hours:

Monday & Wednesday
9:15-11:30 / 12:30-1:00 / 3:45-4:00

Categories: Management Marketing and MIS
Updated 10 months ago. Return to top.
Photo of Dr. Rex E. McClure
Dr. Rex E. McClure Division Head Management, Marketing, & MIS
Work CH 421
Work Phone: 304-696-7042

Academic Credentials:

Southern Illinois University-Carbondale Ph.D. – 2007
Southern Illinois University-Carbondale MBA – 1998
Southern Illinois University-Carbondale BS – 1984

Professional:

Marshall University 2006 – To present
Southern Illinois University-Carbondale Lecturer – 2000-2001
Southern Illinois University-Carbondale Undergraduate Advisor – 1997-1998

Courses:

MKT 511
MKT 682
First Year Seminar Freshman

Office Hours:

Categories: Management Marketing and MIS
Updated 7 months ago. Return to top.
Photo of Dr. Marjorie L. McInerney
Dr. Marjorie L. McInerney Associate Dean Management, Marketing, & MIS
Work CH 318
Work Phone: 304-696-2675

Academic Credentials:

The Ohio State University Ph.D. – 1983
Marshall University MBA – 1977
University of Akron BS Business Admin. – 1975

Professional Experience:

Professor of Management Marshall University 1982 – To present
Graduate Assocaite The Ohio State University 1980-1982
Adjunct Faculty Wesleyan College 1979-1980
Auditor – Citizens and Southern Bank – 1979
Bank Examiner – U.S. Treasury Dept. – 1977-1979

Courses:

MGT 424 Human Resource Management
MGT 428 Negotiations
First Year Seminar – Freshman

Office Hours:

MWF – 8:00-10:00

Categories: MIS, Management Marketing and MIS
Updated 10 months ago. Return to top.
Ms. Rosanna McVey Management, Marketing, & MIS
Work CH 323
Work Phone: 304-696-2691

Academic Credentials:

Marshall University – B.B.A. in Marketing 2010
Marshall University – M.S. in Human Resource Management 2012

Courses:

MGT 422 – Organizational Behavior
MGT 424 – Human Resource Management
MKT 375 – Business to Business Marketing

Office Hours:

Tuesday 11:00 – 3:00
Thursday 11:00 – 1:00
And by appointment

Categories: Management Marketing and MIS
Updated 12 months ago. Return to top.
Photo of Dr. Ivan S. Muslin
Dr. Ivan S. Muslin Assistant Professor Management, Marketing, & MIS
Work CH 427
Work Phone: 304-696-5292

Academic Credentials:

Northeastern Illinois University, Chicago, IL. B.A. Political Science – 1994
Nova Southeastern University, Davie, FL MBA – 2004
University of Memphis, Memphis, TN Ph.D. Organizational Behavior – 2011

Professional Experience:

Director of Assurance of Learning, College of Business, Marshall Univesrity 2012-Present
Visiting Assistant Professor of MGT, Drake University, Des Moines, Iowa – 2009-2010
University of Memphis:
Principles of MGT-Summer 2006
International MGT-Spring 2007, Fall 2008
Human Resource MGT-Spring 2008
Strategic MGT – Summer 2007, Summer 2008, Spring 2009

Courses:

MGT320
MGT422
MGT423
MGT460
MGT672
MGT699
MGT796

Office Hours:

Categories: Management Marketing and MIS
Updated 12 months ago. Return to top.
Elizabeth Reusch Assistant Professor Management, Marketing, & MIS
Work CH 425
Work Phone: 304-696-4320

Academic Credentials:

Ph.D. Strategic Management, Purdue University (Expected 2012)
M.B.A. Global Management, Arizona State University (2007)
B.S. Economics, Arizona State University (2005)
B.S. Management, Arizona State University (2005)

Professional & Military Experience:

My professional experience includes having worked for educational institutions (e.g. Purdue University, Arizona State University), research companies (e.g. CAPS: Center for Strategic Supply Research), public and private firms (e.g. Realty Executives, Express Scripts), founding a non-profit (e.g. Omicron Lambda Delta), working as a project contractor, and the military (e.g. US Army, Intelligence Analyst).

Courses:

Strategic Management, Business Policy & Strategy, and Entrepreneurship

Research Interests:

strategic entrepreneurship, corporate strategy, decision-making, organizational change, global firms, knowledge, organizational research methods

Categories: Management Marketing and MIS
Updated 10 months ago. Return to top.
Photo of  Dale H. Shao
Dale H. Shao Professor Management, Marketing, & MIS
Work CH 418
Work Phone: 304-696-2685

Academic Credentials:

Georgia State University Ph.D. -1989
Old Dominion University MBA -1978
Old Dominion University B.S.B.A. -1977

Professional Experience:

Marshall University Professor of MIS 2000-To Present
Fordham University Visiting Professor of Information Systems 1993-1999
Fordham University Technology Consultant to the Dir. of the Media Center 1994-1999
Golden Airlines, Inc. Web Development Consultant 1997-1999
Advanced Aviation, Inc. Information Technology Consultant 1997-1999
21st Century Avaition, Inc. Information Technology Consultant 1998-1999
Dolabil, Inc. Information Technology Consultant 1998-1999
Sparta Avaitiion, Inc. Information Technology Consultant 1997-1998
East Carolina University Assistant Professor of Information Systems 1988-1992
Georgia State University Graduate teaching Assist. 1985-1988
Computer Depot, Inc. Course Developer/Trainer/Consultant 1984-1985
Georgia State University Graduate Teaching/Research Assist. 1979-1983

Courses:

MIS 290- Principles of Management Information Systems
MIS 350- Developing E-Commerce Systems
MIS 678- Management Information Systems

Office Hours:

Categories: MIS, Management Marketing and MIS
Updated 10 months ago. Return to top.
Dr. Marc Sollosy Assistant Professor Management, Marketing, & MIS
Work CH 412
Work Phone: 304-696-2614

Academic Credentials:
Kennesaw State University, DBA – 2013
The George Washington University, MBA – 1977
Bentley University, BS Management – 1975

Professional Experience:
Marshall University, Assistant Professor – 2013 to Present
West Texas A&M University, Instructor of Management & Marketing – 2006 – 2013
SAGE, Inc., VP Enterprise Solutions – 2002 – 2006
Consultant, Strategic Management – 2001 – 2002
Corporate Systems, VP & CIO – 1996 – 2001
Transamerica Life Insurance Companies, Director – 1994 – 1996
Imperial Industries, SVP & CIO/COO – 1991 – 1994
Consultant, Strategy and Operations – 1988 – 1991
Dryden Guaranty Insurance Company, VP & CIO/COO – 1986 – 1988
Online Business Systems, Sr. Consultant – 1982 – 1986
Associated Builders & Contractors, National Director – 1979 – 1982
American National Red Cross, National Director – 1977 – 1979

Courses:
MGT460 – Strategic Management
MGT692 – Ethics/Global Aspects of Business

Office Hours:
M & W 9:00 – 12:00 & 1:30-2:15

Research Interest:
Strategic Management
International Management
Ethics
Pedagogy

Categories: Management Marketing and MIS
Updated 7 months ago. Return to top.
Michael Spencer Professor Management, Marketing, & MIS
Work CH 410
Work Phone: 304-696-3299

Academic Credentials:
MBA, MIM, MA

Professional Experience:
Navy SEAL
Mortgage Broker
Renewable Energy Consultant
Entrepreneur

Courses:
Principles of Energy Management
Renewable Energy Management
Energy Management Strategy
Green Management (sustainability), Business & Society (ethics))

Categories: Management Marketing and MIS
Updated 7 months ago. Return to top.
Wes Spradlin Assistant Director Graduate School of ManagementManagement, Marketing, & MIS
Work GC 333
Work Phone: 304-746-8964

Academic Credentials:
Marshall University – B.B.A. (Marketing) 2005
Marshall University – M.B.A. 2007
Marshall University – M.S. Human Resources Management 2008

Professional Experience:
Adjuct Faculty for Marshall University COB Fall 2010-Present
Assistant Director of Graduate School of Management Spring 2011-Present
Academic Advisor for Marshall University’s College of Business Fall 2009-Spring 2011

Courses:
MKT 340 Principles of Marketing
MKT 341 Promotion Management
MKT 440 Sales Management

Categories: Graduate School of Management, Management Marketing and MIS
Updated 12 months ago. Return to top.
Photo of  David Spudich
David Spudich Instructor of Management and Entrepreneurship Management, Marketing, & MIS
Work CH 425A
Work Phone: 304-696-2636

Academic Credentials:

Marshall University-MBA, 2006
West Virginia State University-BS, 2004
Morris Harvey College
Robert Morris University

Professional Experience:

Marshall University-Instructor 2007-Present
Marshall University-Adjunct 2006-2007
West Virginia State Community & Technical College-Adjunct 2006-2007
Dave’s Lawn & Landscaping Co. Inc. Founder/President-1986-2000
Davco Development Co. Founder/President-1982-2003
Military Service: USAR 1968-1974 Vietnam Era

Courses:

MGT 320-Principles of Management
MGT 360-Intro to Entrepreneurship
MGT 461-New Ventures Dynamics

Office Hours:

Categories: Management Marketing and MIS
Updated 12 months ago. Return to top.
Photo of  Deepak Kumar Subedi
Deepak Kumar Subedi Associate Professor Management, Marketing, & MIS
Work CH 423
Work Phone: 304-696-2676

Academic Credentials:

University of Toledo Ph.D. – 2004
University of Lancaster, Lancaster England – M.S. Finance – 1997
International University of Japan, Niigata, Japan – International MGT MBA – 1994
University of Roorkee, U.P. India B. of Engineering (Civil) – 1988

Professional Experience:

2004- Current, Marshall University Associate Professor of Quantitative Methods and Operations Management
2000-2004, Ph. D student at University of Toledo OH, taught statistics and MIS courses, with full responsibility of classes, as TA
1995-2000, Assistant Professor at Kathmandu University, School of Management, taught courses in Finance for MBA

Courses:

MGT 218 Business Statistics
MGT 420 Operations Management
MGT 601 Quantitatve Methods for Business
MGT 674 Production Operations Management

Office Hours:

Categories: Management Marketing and MIS
Updated 12 months ago. Return to top.
Photo of Dr. Uday S. Tate
Dr. Uday S. Tate Director of EMBA and Professor Management, Marketing, & MIS
Work CH 320
Work Phone: 304-696-2672

Academic Credentials:

University of Tennessee-Knoxville Ph.D.- 1983
Western Illinois University MBA -1974 Major Field: Marketing
University of Jodhpur, India MBA – 1972 Major Field: Business Admin.
M.S. University of Baroda, India B.A. – 1967

Professional Experience:

Marshall University Professor of Marketing 2000-To Present
Southeastern Louisiana University Full Professor of Marketing 1991-1999
New Mexico State University Assoc. Professor of Marketing 1987-1991
Nicholls State University, Louisiana Assist. Professor of Marketing 1985-1987
University of Southwestern Louisiana Assist. Professor of Marketing 1984-1985

Courses:

MKT 371 – International Marketing
MKT 371  – E-Course Internation Marketing
MKT 650 – SpTp:  Global Marketing

Office Hours:

Tuesday & Thursday 11:00-12:00 & 2:00-3:00
Wednesday 11:00-12:00
And by Appointment

Categories: Management Marketing and MIS
Updated 10 months ago. Return to top.
Photo of Mr. Shane Tomblin
Mr. Shane Tomblin Associate Professor Management, Marketing, & MIS
Work CH 431
Work Phone: 304-696-2664
Categories: MIS, Management Marketing and MIS
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Photo of Dr. Rick Weible
Dr. Rick Weible Associate Professor Management, Marketing, & MIS
Work CH 419
Work Phone: 304-696-2673 Website: Visit Website

Academic Credentials:

Mississippi state University – DBA, 1993
Marshall University – MBA,  1984
Marshall University – BBA, 1977

Professional Experience:

Courses:

MIS 200 – Computer Applications in Business<
MIS 290 – Principles of Management Information Systems
MIS 475 – Strategic Management Information Systems

Office Hours:

Categories: MIS, Management Marketing and MIS
Updated 12 months ago. Return to top.
Photo of Dr. William Kent Willis
Dr. William Kent Willis Assistant Professor Management, Marketing, & MIS
Work Phone: 304-746-8967

Academic Credentials:

University of Kentucky- Doctorate Degree in Public Health (DrPH), 2012
MSHA, Health Care Administration, Marshall University, 2005
BBA, Management, Marshall University 2003
BS, Cytotechnology, Marshall University, 1990

Professional Experience:

Clayton State University, Morrow, Georgia, Assistant Professor, Health Care Management Department, 2010 – 2012
Senior Cytotechnologist, 1999 – 2010
King’s Daughters Medical Center, Ashland, KY
Senior Cytotechnologists
Laboratory Corporation of America Holding, Charleston, WV
Cytotechnologist, 1990 – 1992
Cytocare, Inc., Huntington, WV
Tennessee Gas Pipeline, 1977 – 1987

Courses:

MGT 460 Strategic Management (undergraduate)
HCA 600 Health Care Delivery System in the U.S. (graduate)
HCA 655 Health Care Marketing

Categories: Management Marketing and MIS
Updated 10 months ago. Return to top.
Photo of  Lina Xiong
Lina Xiong Instructor Management, Marketing, & MIS
Work CH 334b
Work Phone: 304-696-2324

Academic Credentials:

Temple University – Ph.D. in Business Administration,  2013
University of Delaware – M.S. 2008
Jinan University – B.S. 2006

Professional Experience:

Marshall University- Present
Temple University, Philadelphia, PA – Instructor/Doctoral Assistant 2009-2013
The Carlyle, A Rosewood Hotel, New York City – Information System Assistant 2007
OCT Holding Company, Shenzhen, China – Project Assistant 2005

Courses Taught:

MGT 320 – Principles of Management
MKT 340 – Principles of Marketing
MKT 440 – Marking Management
MKT 465 – Sales Management

Office Hours:
1pm to 3pm, Monday; 10am to 11am and 1pm to 2 pm, Wednesday; 3pm to 5pm, Thursday.

Research interest:

My research concentration is on service management. Specifically, I seek to solve industry issues and challenges from both customers’ and employees’ perspectives in order to help service organizations achieve a competitive advantage. I have conducted substantial research examining customers’ attitudinal and behavioral reactions to various recent service industry practices, such as group-buying pricing strategies, online reviews, social media platforms, and loyalty programs. With a greater understanding of the value of employee perspectives as a means to promote a more impactful body of research, I started to incorporate my consumer behavior research into organizational behaviors, especially regarding the achievement of a balance between employee-delivered service promise and customer-perceived service experience. Drawing upon service management, organizational behavior, psychology, consumer behavior, etc., my dissertation specifically investigates how employees internalize brand values and develop commitment and extra-role citizenship behaviors in service organizations. You are welcome to view my research work on http://works.bepress.com/lina_xiong/

 

Categories: Management Marketing and MIS
Updated 7 months ago. Return to top.