HEWLETT-PACKARD/LONGWELL SAFETY RECALL NOTICE

Due to the nature of this safety recall we are contacting all registered customers.

In cooperation with the U.S. Consumer Product Safety Commission  (CPSC), Longwell Electronics is recalling AC power cords shipped with certain inkjet printers manufactured by Hewlett-Packard Company. Our records show you may have one of the affected cords.

PROBLEM: The plug that connects the power cord to the printer may crack, exposing live electrical contacts and presenting a hazard for electric shock or electrocution.

PRODUCT: The recall is isolated to Longwell "LS-7C" gray two prong power cords. The cords were shipped with certain HP Deskjet and Photosmart printers in the U.S. and Canada from April 2001 through January 2002.

HOW TO DETERMINE IF YOUR CORD IS PART OF THE RECALL

Step #1: Do you have one of the following printers?

• DeskJet 800 series, 900 series
• Photosmart 1000 series, 1100 series, 1200 series, 1300 series

Step #2: Is your cord gray?

• If your power cord is black it is not affected by this recall.
• If your cord is gray proceed to step 3.

Step #3: Identify & Inspect the power cord.

• Unplug the power cord from the wall outlet or power source. (Do not unplug the cord where it connects to the back of the printer).
• Once the power cord has been disconnected from all power sources, check between the prongs of the plug and verify if the name "Longwell" is molded or printed on the cord.
•  If your power cord has "Longwell" on the plug, your cord is affected by this recall.

WHAT TO DO:

If your cord has Longwell on the plug, stop using it immediately and contact HP for
a free replacement power cord.