Clinic Handbook:  Clinic Policies/Procedures
 [Table of Contents]
Clinic Procedures
  1. Clinicians are required to fulfill all duties and responsibilities as assigned by Marshall University and outside practicum site supervisors.  Clinicians must follow the procedures of their respective supervisor and site.

  2. Clinicians must be available during scheduled therapy times.

  3. Clinicians are required to wear their Marshall University Speech and Hearing Center nametags during all clinical activities, including observation, therapy, and diagnostics.  Your supervisor or the clinic director may ask you to leave if you do not wear your nametag.

  4. All sessions are expected to begin and end on time.  Failure to adhere to the specified beginning and ending session times will be dealt with on an individual basis.

  5. Clinicians must check the clinic calendar for dates of the opening and closing of the clinic.  Clinicians must provide a copy of the calendar to each client on the first day of therapy and should remind clients of schedule changes if they occur.

  6. Due to thefts that have occurred in the past, clinicians should always keep their valuables (i.e. purses, calculators) with them at all times.  In addition, clinicians should always address any unauthorized persons in the clinic area (audiology lab, conference room, waiting room, etc.).  Offer your assistance and always escort unauthorized persons to the appropriate office or back to the main hallway.

  7. Upon entering the clinic for appointments, every client must sign in by checking in with the waiting room attendant.  Clinicians are responsible for verifying that each of his/her clients consistently follows this procedure.

  8. Clinicians are responsible for ensuring that clients have read and signed the attendance policy (MUSHC-1) each semester in which they are enrolled.  Keep the supervisor(s) and/or the clinic director informed about clients who exhibit sporadic attendance behaviors.

  9. Tell your supervisor immediately when a client is late or absent.  Notifications of excused absences are posted on the wall inside the doorway to the clinic area.

Clinic Office/Toy Room Policies
  1. Junior, senior, and graduate CD students have the opportunity to use the clinic materials and toys.  Each semester, students will be required to check materials in and out through the Clinic Office.
  2. All diagnostic and selected therapeutic materials are kept in locked cabinets in the clinic office and can only be checked out while a Graduate Assistant is on duty.  Work schedules of the Graduate Assistants will be posted on the bulletin board outside of the Clinic Office at the beginning of each semester.  In the event of an emergency, students should see the Clinic Director to check out materials.  If the Clinic Director is not available, students should see the Office Manager for assistance.
  3. Students will not be allowed to check out additional items until previously borrowed items have been returned.
  4. All diagnostic and therapy  materials must remain in the clinic area.  These materials are for use at this Center and are not authorized to be utilized at off campus sites.  Students may need materials for the purpose of learning to administer a new test or implement a new program.  Under these circumstances, the materials may be checked out after the Center has closed for that day and must be returned prior to 9:00 AM the following day.  UNDER NO CIRCUMSTANCES MAY ANY MATERIALS BE CHECKED OUT OVERNIGHT IF THERE IS ONLY ONE COPY OF THAT PARTICULAR ITEM.  Students should plan their schedules accordingly to avoid the need for overnight check out.
  5. Students that check out materials and do not return them on time should be advised that the following action will be taken:
    • the Clinic Director will be notified
    • the student will be instructed to see the Clinic Director who will advise of further actions.  
  6. All toys are located in the cabinets in the student library.  All items must be returned to their proper places on the shelves and must be returned on the same day they were borrowed before the Center closes for the day.  Once again, all therapy items are for use in the Center only.  
  7. Remember at all times that access to the Clinic Office, the student library, and clinic materials is a privilege, not a right.  The manner in which students utilize this privilege will determine whether or not it is continued.
Library Policy

Procedure

  1. When a student wishes to check an item out of the student library, the G. A. working in the clinic office will LOCK the clinic office, POST  a “back in five minutes” sign, UNLOCK the cabinets, and RETRIEVE the item for the student.

  2. The journals are recorded as check out materials - in the same manner that tests and materials are checked out. 

  3. AT NO TIME SHOULD THE CABINETS IN THE STUDENT LIBRARY BE LEFT UNLOCKED!

General Policy

  1. The G. A. working in the clinic office is the only person who shelves journals.

  2. Since the G. A. is only allowed to remain in the clinic library momentarily - no browsing for journals!

  3. All journals “borrowed” or checked out must be recorded as a check out item.

Overnight Check Out

  1. Journals can only be checked out overnight a half-hour before the clinic   closes and must be returned when the clinic opens the following morning.

  2. The overnight limit is 2 journals!

Borrowing

  1. Students may borrow a maximum of 5 journals for 30 minutes.

  2. Return journals to the GA in the Clinic Office who will record that you have returned them.

Student Files/Reporting Hours
  1. All students will have both a clinical clock hours file and a separate file for practicum feedback/ evaluation forms.  These files are located in the office of the Clinic Director and may be checked out for the period of time specified by the Clinic Director.

  2. When computing clinical clock hours, only time spent in direct contact with respect to evaluation or management of communication disorders may be counted.  If doubts arise, see the individual supervisor and/or ask the Clinic Director.

  3. Students are responsible for ensuring that their clock hours file is complete and up to date.  Failure to do so may seriously delay the process of verifying hours for certification and/or licensure.

  4. Students who have obtained clock hours from another university must send a transfer of clinical hours form (MUSHC-TR) to the previous university.  The form should then be returned directly to the Clinic Director and will be placed in the student’s permanent clock hours file.  Transfer students are responsible for ensuring that all the necessary information is on file.

  5. The following forms should be contained in each clock hours file:

Miscellaneous Information
  1. All students, faculty, and staff members should cooperatively oversee the appearance of the clinic facilities (waiting room, therapy rooms, audiology lab, conference room, student library, etc.).  Please dispose of your trash and generally contribute to keeping the Center neat and orderly.

  2. Check your mailbox daily and your email frequently.  These are convenient ways for us to communicate with you.  All clinicians and Graduate Assistants have mailboxes in the student library.

  3. We have great opportunities for observation at the Speech and Hearing Center and at outside sites and hope you will take advantage of these throughout your graduate career.  For further information see the Clinic Director.

  4. The Audiology/Speech Lab is used for hearing evaluations and training labs associated with academic courses.  It is important that it be quiet and orderly for these purposes.  Therefore, the lab is OFF LIMITS for traffic and is not to be used as a lunchroom, coatroom, lounge, study hall, etc.

  5. The Speech and Hearing Center provides copies of the required forms but cannot provide other clerical supplies such as file folders, pens, pencils, correction fluid, etc.

  6. The Clinic Office is an office and only to be used to check out materials or to obtain copies.

  7. The student library is an area for studying and socializing.

Relevant Documents/Forms
    Forms referenced in this section may be located by clicking here. 
 
Page last modified Monday, August 30, 2004 | Site Maintained by commdis@marshall.edu
Read the Site Disclaimer for site information | Copyright © 2002-2204 Marshall University All Rights Reserved