Communication Studies 207
Business and Professional Communication
Course Information: CMM 207 Section: 204
Spring 2007
Monday, Wednesday 3:30-4:45/Smith Hall 227
Instructor: Jeremy Dempsey
Smith Hall 254
Phone: 696-2813
Email: dempsey34@marshall.edu
Office Hours: Mon, Wed 3-3:30, 4:45-5:15
Thursday 5:30-6:30
By appointment
Text Information: DiSanza, J. R. and Legge, H. J. (2005). Business and Professional Communication: Plans, Processes, and Performances. (3rd ed.). Needham Heights, MA: Allyn & Bacon.
Student workbook that goes along with the textbook: Authors are C. A. Brammer Ph.D. and K. L. Greenwood, PhD.
Credits: 3
Course Description: Communication is among the most fundamental of human activities. Much of our communication, both deliberate and unintended, occurs in the context of our professional lives.
This course offers you the opportunity to develop communication skills, which will be valuable throughout your working life. It will include a set of conceptual tools to better understand business and professional communication, and practical experience in making the kinds of presentations you will make in a professional context.
Course Philosophy: Business and Professional Communication is required by the College of Business as a basic requirement, which substitutes for the University course requirement, CMM 103, Fundamentals of Speech Communication. We believe that this course will help you to learn to be more confident, more articulate, and better prepared to enter the business and professional communication environment. Through this course we hope to advance your understanding of the communication process in personal, business, and professional settings. Communication is common to all of us; however, we can and should strive to improve our understanding of communication processes and our skills in communicating.
Attendance Policy: The emphasis of this course is on communication. You must be willing to participate and seek feedback from your instructor and peers in order to improve your communication skills; therefore, it is essential that you attend class and take part in exercises and assignments.
Plagiarism Policy: All assignments, written and oral, must be your own work. Information and ideas used from other sources must be acknowledged in some way. Submitting others’ work as your own will result in a failing grade for the assignment and may lead to more severe penalties. The Department of Communication, the College of Liberal Arts, and the University consider plagiarism, in any form, a very serious matter.
Grading Policy: All assignments should be submitted on the days specified. Late assignments will be accepted; however the assignment will be penalized.
Requirements: Your course work includes the following required assignments:
Written Assignments
Informational Technical Outline 25
Sales Outline 30
Persuasive Proposal Outline 50
Resume 60
Cover Letter 25
Thank You Letter 15
Crisis Briefing Outline 60
Total Points 265
Oral Assignments
Informational Technical Presentation 60
Sales Presentation 70
Persuasive Proposal Presentation 100
Employment Interview (Taped) 80
Crisis Briefing Presentation 120
Total Points 430
Exams
Midterm 60
Final Exam (Comprehensive) 120
Total Points Possible 875
Grades: Grades will be calculated on a straight scale:
A = 90%
B = 80%
C = 70%
D = 60%
WEEK |
DATE |
DAY |
TOPIC/ASSIGNMENT
|
POINTS |
|
1 |
JAN 8 |
MON |
Introduction to the course, classmates, and communication.
|
|
|
10 |
WED |
Chapter 1: What is Communication?
|
|
|
|
2 |
15 |
MON |
NO CLASS
|
|
|
17 |
WED |
Chapter 3: Listening and Feedback in Organizational Relationships
|
|
|
|
3 |
22 |
MON |
Chapter 4: Interpersonal Politics: Power and Sexual Harassment in Organizations |
|
|
24 |
WED |
Chapter 6: Considering Audience Feedback
|
|
|
|
4 |
29 |
MON |
Chapter 7: Preparing and Delivering Presentations
|
|
|
31 |
WED |
Chapter 8: Creating and Using Visual Aids
|
|
|
|
5 |
FEB 5 |
MON |
Chapter 9: Technical Presentations
|
|
|
7 |
WED |
Technical PresentationsTechnical Outline Due |
6025 |
|
|
6 |
12 |
MON |
Technical Presentations cont.Chapter 11: Sales Presentations |
|
|
14 |
WED |
Sales Presentations Sales Outline Due |
70 30 |
|
|
7 |
19 |
MON |
Sales Presentations cont.
|
|
|
21 |
WED |
Review for Midterm, Make-up Assignments
|
|
|
|
8 |
26 |
MON |
Midterm (Chapter 1,3,4,6,7,8, and 9)
|
60 |
|
28 |
WED |
Chapter 2: The Employment Interview
|
|
|
|
9 |
MAR 5 |
MON |
Resumes, Cover Letters, Thank You Notes
|
|
|
7 |
WED |
Taped Employment Interviews
|
80 |
|
|
10 |
12 |
MON |
Taped Employment Interviews cont.Resume, Cover Letter, and Thank You Letter Due |
60,25,15 |
|
14 |
WED |
Chapter 5: Communicating in Organizational Groups
|
|
|
|
11 |
19 |
MON |
SPRING BREAK
|
|
|
21 |
WED |
SPRING BREAK
|
|
|
|
12 |
26 |
MON |
Chapter 10: Proposal Presentations
|
|
|
28 |
WED |
Proposal PresentationsProposal Outline Due |
10050 |
|
13 |
APR 2 |
MON |
Proposal Presentations cont.
|
|
|
4 |
WED |
Assessment Day- NO CLASS
|
|
|
|
14 |
9 |
MON |
Chapter 12: Risk Communication
|
|
|
11 |
WED |
Chapter 13: Crisis Communication
|
|
|
|
15 |
16 |
MON |
Crisis Communication PresentationsCrisis Outline Due |
12060 |
|
18 |
WED |
Crisis Communication Presentations cont.
|
|
|
|
16 |
23 |
MON |
Make-up Assignments
|
|
|
25 |
WED |
Review for Final
|
|
|
|
17 |
30 |
MON |
Final Exam
|
120 |
|
|
|
|
|
Total Points Possible 875 |