Course Title and Number: Listening and Feedback, CMM 345
Semester and Year: Spring 2006
*Course with Special Designation: Writing Intensive
Text Information: Required Text(s): ): Brownell, Judi. Listening: Attitudes, Principles , and Skills. Third Edition. Allyn and Bacon, Boston, MA 2006.
Computer Requirements: Email. Occasional internet searches.
Instructor: Name: Robert Edmunds
Office: SH 249 and OM 236
Office Hours: 9:00—11:30 MWF (OM 236) 1-3 T SH 249
Phone/E-mail: 696-2805 or 696-2494 edmunds@marshall.edu; rfedmunds@msn.com
Course Description; Credits; Prerequisites:
A study of listening/feedback behavior as an integral part of the communication process, development of listening/feedback skills, and an awareness of barriers to effective listening and feedback. 3 credit hours. (Prerequisites CMM 103, 207, YGS 161)
This Course meets General Education Core Outcome 1. Communication Skills
Competency in WAC/Communication Skills will be met by assessing the following objectives:
1. Introduction (or some other disciplinary-specific section): Students will state the subject of a writing project concisely, clearly, specifically, and accurately (only if evaluated by faculty in student’s discipline), showing recognition of the subject’s worth, significance, and pertinence. This section will demonstrate appropriate focus, unity, and use of transitions.
2. Integration of Evidence: Students will present evidence, appropriate according to the disciplinary conventions, which they have identified/named as evidence, selected, extracted, and attributed, including quotations or paraphrased citations, tables, figures, statistics, or other discipline-specific forms of evidence.
3. Development of Ideas/Evidence and Discussion: Based on this evidence, students will analyze and/or explain and/or exemplify and/or synthesize and/or describe points, claims, or positions clearly, accurately (discipline specific), specifically (not vaguely), insightfully (discipline specific), in detail, and purposefully (without extraneous information). This development/discussion must maintain and continue the unity and focus provided in the introduction in very paragraph and/or part.
4. Writing Organization: Students will format their writing project through the following organizational structures as determined by specific disciplinary and/or course guidelines for formatting:
a. titles which connect to project’s thesis and elicit interest,
b. appropriate sections or parts, with or without heading (according to expectations of disciplinary audience),
c. formal paragraphs and sentences, containing recognizable topic sentences and internal transitions with all sentences unified by topic sentence, and
d. citations (format appropriate to discipline).
These structures must be coherent, unified, consistent, interconnected, focused, complete/thorough, and explicit.
5. Grammar and Mechanics: Students will follow the conventions of standard American English, including syntax, spelling, punctuation, capitalization, and abbreviations that are appropriate to disciplinary conventions.
6. Diction: Students will use diction appropriate to common usage and to current disciplinary language/conventions.
Desired Learner Outcomes/Objectives: When finished with this course you should be able to:
1. Articulate the process of listening in oral communication;
2. Articulate the role of listening in oral communication;
3. Critically evaluate research and materials developed in listening;
4. Listen more effectively in terms of the components of listening, the various contexts of listening and the various purposes of listening;
5. Apply the principles of effective feedback behaviors.
6. See an improvement in your writing skills.
Evaluation/Measurement/Assessment of Learner Outcomes:
1. Three tests. Tests will be administered to cover the content material found in the text and in class exercises. Tests will be both multiple choice and short answer type.
2. Analysis paper on one or two of the parts of Brownell’s HURIER model. 1200-1500 words with appropriate research—at least 2-5 outside sources. I will give instructions for the analysis paper before the end of week 2.
3. Prompts and prompt portfolio (Prompts will be assigned in class and due on the dates listed in the syllabus. Prompts will be graded with a √-; √; or √+) Prompt Portfolio will be graded. The whole portfolio will be taken into account when I grade the work. You will need an analytical cover sheet to accompany your revised prompts.
4. In class writing exercises, listening exercises and quizzes.
Grading Policy:
Tests: 100 points each 300 points
Analysis Paper 150 points
Prompts and Prompt Portfolio 100 points
In class writing exercises 50 points
Quizzes/vocabulary tests 50 points
Research Article written/oral 50 points
Grades will be determined by the number of points you accumulate during the semester. 637+ = A; 567—636 = B; 497—566 = C; 427—496 = D; 0—426 = F
Plagiarism Policy/Academic Honesty/Academic Integrity: See Marshall University Catalogue pp. 105-109
Policy statement on major projects, examinations and other assignments (due dates, make-ups):
Major due dates are listed in the daily schedule. In-class listening activities may not be made up. If you are absent on the day when this activity is done, you will miss up to ten points. University excuses will be allowed with prior notification. Examination I will be given during the 7th week, examination II will be given during the 13th week and examination III will be given during the final examination period. If for any reason you must miss one of these tests please make arrangements before the exam. I am not unreasonable, but do not take advantage of me.
Attendance Policy: Inclement Weather Policy: See Marshall University Catalogue pp. 92-92. See pp. 128ff
You should make every effort to attend all class sessions. Sometimes, we will not be doing the most exciting things, but we'll try. Remember, we will have in-class listening exercises and if you miss one you will not be allowed to make it up. So, limit the number of class absences to a minimum. I will allow two unexcused absences, but after that you must suffer the consequences. When you must be away from class for a letigitimate reason
Statement Concerning Learning Disabled Students:
Consideration toward learning disabled students will be in accordance with university policy. Please make sure that I am aware of any special needs.
Course Philosophy and Themes to be developed:
Listening is one of the four communication skills (reading, writing, speaking, listening) which receives the least amount of formal study, but is utilized the most. We hear all the time and we must process much of that aural data we receive. This class is designed to heighten your awareness levels of the listening process and to realize and recognize the importance of this everyday activity.
Course Outline/Daily/Weekly Schedule:
|
Week |
Class Day |
Between Class |
Class Day |
Between Class |
|
1 |
Tuesday January 10 Introduction. Listening for sounds. |
Read Chapter 1. Note how you listen and in what contexts you listen. |
Thursday, January 12 Understanding yourself as a listener. Your listening profile. |
Last day to add classes. Read Chapter 2 |
|
2 |
Tuesday, January 17 Class Activity: Design a Communication Model; |
Re-read Chapter 2. Pick a theory that intrigues you and be prepared to discuss it in class. |
Thursday, January 19 Class Activity: Design a Listening Model; describe your favorite listening model. |
Do Activity 2 p. 61. Do Activity 2 p. 63 |
|
3 |
Tuesday, January 24 Discuss both Activities What are the challenges of effective listening and what are some strategies you can employ to overcome these challenges. |
Read Chapter 3. The process of Hearing. Choose several objects you have at your disposal that make noise, and bring them to class—don’t share with anyone. |
Thursday, January 26 In class listening exercise. In class exercise, bring one or two objects that make noise. (keep them hidden) |
Re-read Chapter 3. Write a 300-500 word prompt on an experience that you had that involves hearing. Describe and analyze. |
|
4 |
Tuesday , January 31 Discuss Prompts. In class listening exercise. |
Do Activity 2 p. 97 |
Thursday, February 2 Discuss Activity 2. |
Read Chapter 4, Understanding. Bring to class examples of notes you take in class. Do Activity 2 p. 130 |
|
5 |
Tuesday, February 7 Vocabulary Exercises Ways to increase your Vocabulary. Discuss Activity 2 |
Continue with Chapter 4. work with note taking methods that you use in other classes. |
Thursday, February 9 Vocabulary Exercises. Taking notes in classes |
Read Chapter 5, Remembering. Keep a diary, noting various situations in which you use your short term memory. |
|
6 |
Tuesday, February 14 Memory Systems. The theory of memory
|
|
Thursday, February 16 Obstacles to effective memory |
Study for Unit I Test. Chapters 3, 4, & 5 |
|
7 |
Tuesday, February 21 Test 1 Chapters 3,4,5. |
Read Chapter 6, The Process of Interpreting Do activity 4 and activity 5 on p. 212. |
Thursday, February 23 Chapter 6 Analyzing empathy, nonverbal communication and verbal communication. |
Write a 250-500 word prompt on Listening with empathy. For your directions choose one of the activities on pp. 214 and 215. |
|
8 |
Tuesday, February 28 Discussion of prompts Interpreting. |
Do one of the activities on page 222. |
Thursday, March 2 Interpreting |
Read Chapter 7, Evaluating Do Activities 1 & 2. p. 260-261 |
|
9 |
Tuesday, March 7 Chapter 7 Evaluating Source Credibility |
Respond to the question in activity 3 p. 262. No written assignment due, but be prepared to discuss communication and Persuasion |
Thursday, March 9 Peer review of analysis paper. |
Recall your study of persuasion either in CMM 103/207 or 308. What elements of persuasion are important to you based on the textual material? Pay attention to the text. |
|
10 |
Tuesday, March 14 Evaluating/Persuasion and persuasive techniques |
Read Chapter 8 Finish revision of analysis paper. |
Thursday, March 16 Chapter 8 Responding Analysis paper due. |
Last day to drop an individual class. Make a journal prompt during your spring break. Identify your and your partner’s feedback behavior as you engage in conversation during the week. |
|
11 |
March 19-26 Spring Break |
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|
12 |
Tuesday, March 28 How much does ego and personality play in our ability to respond to others? |
Write a 300-500 word prompt on Responding. |
Thursday, March 30 Being a supportive listener. |
Study for Unit II test. |
|
13 |
Tuesday, April 4 No class, Dr. E will be out of town. |
Study for Unit II Test. |
Thursday, April 6 Test Chapter 6, 7 & 8 |
Prepare for panel discussions You will need a 300-500 word analysis paper (as a prompt) |
|
14 |
Tuesday, April 11 Listening Research Articles panel |
Summarize panels from Tuesday and continue work on panels for Thursday. |
Thursday, April 13 Listening Research Articles panel
|
Summarize panels and turn in a 500 word analysis essay. Read Chapter 9 Do Activity 1, 2, or 3 (groups assigned) |
|
15 |
Tuesday, April 18 Chapter 9 Listening Relationships |
Observe your classroom behavior in other classes, be prepared to comment on your perceptions. |
Thursday, April 20 Listening Relationships
|
Read Chapter 10 Spend some time thinking about what we have done in the class this semester. |
|
16 |
Tuesday, April 25 Chapter 10, Listening Challenges |
Prepare a listening portfolio containing your prompts. Analyze your writing over the semester as well as a short essay on what you have learned. Cover sheets should not be over 500 words long. |
Thursday, April 27 Course Evaluation Prompt Portfolios due |
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17 |
Exam Week Final Exam Chapters 1, 2 , 9, 10 Exam: Tuesday, May 2 at 8:00 am |
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