College of Science Office of Student Services Mission
 

Mission of the Office

	Improve recruitment and retention
	Provide support for mandatory advising to insure that requirements are met and programs followed to ensure timely graduation
	Provide support for student choices in selecting career tracks
	Improve record keeping, database management, and gather data for assistance in curriculum development and assessment efforts
	Work in tandem with the Associate Dean to improve the application package for professional and graduate school applications
	Track students and exert concerted effort toward early attention to circumstances that hamper student success
	Serve as the line of communication for all matters requiring mass mailings, targeted student groups, and future students
	Assist in the development and maintain of literature for programs, departments, and the college
	Serve as the starting point for solution of student problems or expression of student concerns

Services for Students

	Answer questions about the College of Science and University policies
	Provide information on graduation requirements
	Assist in selection of courses toward graduation
	Remove mandatory advising holds
	Provide information on academic programs in science
	Provide information on careers in science
	Coordinate assignment of faculty career advisors
	Coordinate mandatory academic advising for all four years with career advising by faculty career advisors
	During each advising visit examine progress toward graduation in order to increase probability of graduation in eight semesters without accumulation of excessive coursework above the 128 hours required for graduation
	Advise pre-science students attempting to garner admission to CoS who were formerly advised by University College
	Insure that Pre-Health Care students in developing a schedule that enables them to complete the required Science Block before they take the MCAT, OAT, PCAT, or other admission exams
	Collect information and documentation for the CoS database to be used in writing a more personal and tailored cover letter of recommendation for our applicants to professional schools
	Assist students in obtaining overloads (where appropriate)
	Provide required college and university forms
	Assist with add/drop through the end of the add drop period
	Provide information and warnings about probation and suspension
	Advise probationary students and assist in the development of a schedule for returning suspended students
	Prepare academic improvement plans and assist in the coordination of academic progress of probationary students to good standing
	Contact probationary students to adjust schedules to a maximum of 14 hrs by selecting courses to be selected for required drop
	Submit administrative withdrawals to the Associate Dean (e.g. students who enroll in the second course of a sequence without making C or better in the first)—A standing list of courses to be analyzed will be established with help from Chairs
	Maintain and manage the online advising website resulting in real time answers to questions posed by students during the five day work week
	Assisting with New Student Orientation
	Refer students to counseling when needed (mental, health, personal, financial) by the proper university office
	Teach UNI 101

Student Recruitment

	Prepare, maintain, and duplicate recruiting brochures for the college and departments
	Maintain a recruitment prospect list
	Reply to e-mail inquiries to the CoS page asking for information on programs and careers
	Participate in telephoning opportunities for student recruitment held by admissions
	Send recruitment literature to targeted populations of graduating seniors both within WV and out of state

Student Retention

	Provide encouragement in achieving academic success
	Track students for graduation in order to identify problems early that can be corrected in order for the student to graduate in four years
	Based on reports from faculty of students with poor attendance students will be contacted and advised to drop by the drop date rather than receive F and to follow up with a meeting to identify strategies for success
	Early intervention and intrusive advising of students referred by faculty, identified from the mid-term D/F list, or identified in the CoS Database who are not yet on probation but whose GPA falls below 2.2  through direct contact and development of a staged plan for academic improvement
	Refer students to tutoring services in BSC, MTH, and University College
	Contact non-returning students in summer who are not registered for fall to encourage them to finish the degree
	Contact suspended students who are eligible to resume their education to return and finish the degree
	Contact students eligible for academic forgiveness (5 yrs after leaving the institution with poor grades)

Services for Faculty

	Take care of academic advising details
	Cooperate and coordinate with the Faculty Career Advisors
	Provide materials to use when giving students career advising
	Compile “failed prerequisite” lists at request of faculty, and contact affected students to informed hem they will be dropped
	Contact students enrolled in closed classes to arrange for them to drop and add to another class

Services for Academic Departments

	Track graduates during year 1 and year 5 following graduation to provide data for five-year program reviews
	Administer exit questionnaires to students who leave the COS
	Compile student profile data
	Summarize student evaluations, on request
	Update and publish brochures
	Assist with updating and designing COSSS and Pre-Health Care websites
	Maintain the COS online calendar on the COS Website

Assessment Services

	Develop assessment tools to improve services
	Collect data for annual assessment reports, on request from chairs or faculty assessment specialist
	Collect data for program reviews, on request from chairs and faculty assessment specialists
	Maintain an assessment program for COS advising to be used in ten-year accreditation review

College

	Represent college and university at recruiting and promotional events
	Provide relief at the front desk in Dean’s office when the receptionist is absent
	Meet and greet future students and their parents