MU Emergency and Text Messaging
System
What is the Marshall University Text Messaging System?
Marshall Emergency Text Messaging System
is text notification system that allows
Will I receive unsolicited messages ("SPAM") on my
mobile phone or email account?
No. You will only receive messages that
you signed up to receive.
Will this cost me anything?
Maybe.
Depending upon your wireless service provider and your wireless plan, you may
be charged a fee for receiving Short Message Service (SMS) text messages. If
you have an unlimited text messaging plan, there wouldn't be any additional
charge.
Can I change my account preferences?
Yes. By logging in to your myMU account, you can change the type of text message you
receive (emergency, high importance, informational) text message and your
current cellular phone number and provider.
How do I opt-out from receiving Marshall Text Messaging System
messages?
To opt-out, log in to your account and select
to stop receiving notifications by changing your Opt-In
Level to "Delete."
How do I sign up for the Marshall University Text Messaging
System?
Students, faculty, staff, affiliates,
etc. can sign up through myMU by following the path listed
below
Select à Academic Services
(located on the myMU tab)
Select à
MILO
Select à
Personal Information
Select à
MU Text Messaging
Does the service work on multiple cell phone networks?
Yes. You can see a list of wireless
carriers that are supported (Alltel, AT&T (Cingular),
Virgin, nTelos, Nextel, Sprint, T-Mobil, and Verizon). These are included in the drop down list
located on the registration form
Do I need to install software on my phone?
No. The service uses industry standard
SMS text messaging to send messages to your phone. Your mobile phone plan will
need to accept text messages to work properly.
Who do I call for support or assistance?
The
HelpDesk is available via phone: 304-696-3200 or email helpdesk@marshall.edu.