IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

Staff Listing

Information Technology Leadership

Jodie Penrod
Chief Information Officer
penrodj@marshall.edu
Krystal McPherson
Executive Administrative Assistant
304-696-5084
lee116@marshall.edu

Information Technology Administration & Engagement

Crystal Stewart
Director, Technology Administration & Engagement
304-696-2970
crystal.stewart@marshall.edu
Kristin Salustro
IT Project Manager
304-696-3320
salustro@marshall.edu
Sarah Ulrich
Manager, Business Analysis & Operational Efficiency
304-696-3724
sarah.ulrich@marshall.edu

Information Security

Jon Cutler
Chief Information Security Officer
304-696-3270
jon.cutler@marshall.edu
James Mynes
Manager, Information Security Operations
304-696-5157
mynes4@marshall.edu
Daniel Martin
IT Security Analyst
304-696-6101
martinda@marshall.edu
Cortney Hamonds
IT Security Analyst
304-696-6101
hamons@marshall.edu

Emerging Technologies

Allen Taylor
Chief Technology Officer
304-696-6195
allen.taylor@marshall.edu

Information Technology Acquisitions

Mike Adkins
Senior Director, IT Acquisitions
304-696-3209
mike.adkins@marshall.edu
Teresa Bolt
Business Manager
304-696-3120
bolt@marshall.edu
Bindu Mannan
Information Systems Specialist
304-696-2225
bindu.mannan@marshall.edu
Travis Callihan
Infrastructure Engineer
304-696-3220
travis.callihan@marshall.edu

Information Technology Infrastructure Systems

Brent Burgess
Director, IT Infrastructure Systems
304-696-6330
burgess67@marshall.edu
Jason Brooks
Senior Systems Architect
304-696-4313
jason.brooks@marshall.edu
Patrick Moore
Senior Systems Architect
304-696-3430
moore267@marshall.edu
Travis Edmonds
Systems Architect
304-696-3914
edmonds35@marshall.edu
Michael McDade
Systems Architect
304-696-6127
mcdade1@marshall.edu
Darrell Milam
Systems Architect
304-696-2728
milamd@marshall.edu

Information Technology Infrastructure Communications

Kevin Maynard
Director, IT Infrastructure Communications
304-696-6107
kevin.maynard@marshall.edu
Javey Vance
IT Infrastructure Engineer
304-696-7196
j.vance@marshall.edu
Kelly Slone
IT Infrastructure Engineer
304-696-6109
kelly.slone@marshall.edu
Seth Johnson
IT Infrastructure Engineer
304-696-6144
seth.johnson@marshall.edu
Jesse White
IT Infrastructure Engineer
304-696-3295
jesse.white@marshall.edu
Brad McCoy
IT Infrastructure Engineer
304-696-6104
mccoyb@marshall.edu
Becky Pack
IT Infrastructure Engineer
304-696-6634
pack@marshall.edu
Tony Brumfield
IT Infrastructure Engineer
304-696-6133
brumfield77@marshall.edu
Kevin Irvin
IT Infrastructure Engineer
304-696-6106
kevin.irvin@marshall.edu

ID Office

Bob Dorado
Director, ID Management & Access Control
304-696-4624
dorado1@marshall.edu
John Taylor
Application Systems Analyst
304-696-6843
taylor332@marshall.edu
Todd Hunter
Client Services Analyst
304-696-6843
huntera@marshall.edu
Chad Wilcox
Systems Technician
304-696-6843
wilcoxc@marshall.edu

Information Technology Client Services

Jody Perry
Senior Director, Client Services
304-696-3226
jody.perry@marshall.edu
Gary Hall
Associate Director, Device Management & Printing
304-696-6102
gary.hall@marshall.edu
JoAnn Black
Associate Director, IT Client Services Operations
304-696-7197
joann.black@marshall.edu
Amad Mirzakhani
Associate Director, IT Client Services Operations – External Campus
304-746-1976
mirzakh3@marshall.edu
Brandon Lowery
Device Support Engineer
304-696-3896
lowery7@marshall.edu
Mike Meyers
Device Support Engineer
304-696-4679
mike.meyers@marshall.edu
Shawn Hurst
Device Support Engineer
304-696-3124
hurst3@marshall.edu
Rob Williamson
Device Support Engineer
304-696-3373
rob.williamson@marshall.edu
Will Skaggs
Application Support Analyst
304-696-5603
will.skaggs@marshall.edu
Jimil Vineyard
Application Systems Analyst
304-696-3200
vineyard13@marshall.edu
Zach McNeal
Client Services Analyst
304-696-3200
mcnealz@marshall.edu
Joe Davis
Client Services Analyst
304-696-3200
davis23@marshall.edu
Adam Goodrich
Client Services Analyst
304-696-3200
goodrich27@marshall.edu
Avery Mitchell
Client Services Analyst
304-696-3200
avery.mitchell@marshall.edu
Chloe Stovall
Client Services Analyst
304-696-3200
stovall11@marshall.edu
Andrew Harness-Sexton
Client Services Analyst
304-696-3200
harness@marshall.edu
Dustin Baldwin
Application Services Analyst
304-746-2056
dustin.baldwin@marshall.edu
Scott Watson
Client Services Analyst
304-696-3247
scott.watson@marshall.edu
Kevin Western
Client Services Analyst
304-696-3200
western3@marshall.edu
Matt Kessler
IT Associate
304-696-3200
kessler8@marshall.edu

Academic Technology Experiences

Eric Himes
Director, Academic Technology Experiences
304-696-2974
himes1@marshall.edu
Ryan Adkins
Learning & Collaboration Spaces Analyst
304-696-6108
ryan.adkins@marshall.edu
Adam Brooks
Learning & Collaboration Spaces Analyst
304-696-2978
brooks126@marshall.edu
Bob Hall
Application Systems Analyst
304-696-3205
bob.hall@marshall.edu
Dwight Hensley
Electronics Engineer
304-696-2969
hensleyd@marshall.edu
Missy Shores
Electronics Engineer
304-696-2976
shores@marshall.edu
Kristen Vannatter
Client Services Analyst
304-696-6129
vannatter6@marshall.edu
Katie McGuffey
Client Services Analyst
304-696-6480
mcguffeyl@marshall.edu

CRM Solutions

Cody Hall
Manager, CRM Solutions
304-696-3211
hall685@marshall.edu
Scott Taylor
Application Systems Analyst

scott.taylor@marshall.edu

Shane Lawrence
Application Systems Analyst

lawrence28@marshall.edu

Bob Glasser
Application Systems Analyst
304-696-2693
glasser1@marshall.edu

University Broadcast & Athletics Technology

Ryan Vance
Director, University Broadcast & Athletics Technology
304-696-2967
vance91@marshall.edu
Sebastian Morris
Broadcast Production Manager
304-696-2559
morris347@marshall.edu
Steven Lucas
Broadcast Production Manager
304-696-5072
lucas297@marshall.edu
Piper Sirois
Broadcast Production Manager
sirois@marshall.edu

Enterprise Application Support & Integration

Kevin Byrd
Director, Enterprise Application Support & Integration
304-696-3404
kevin.byrd@marshall.edu
Ben Dean
Associate Director, Enterprise Applications & Data Management
304-696-2440
deanb@marshall.edu
Heath Harber
Manager, Enterprise Applications & Database Administration
304-696-6140
heath.harber@marshall.edu
Jonathan Langer
Application Systems Analyst
304-696-3849
langerj@marshall.edu
Brian Lester
Database Administrator
304-696-2553
brian.lester@marshall.edu
Michael Stamm
Database Analyst

stamm@marshall.edu

Dustin Scarberry
IT Integration Specialist
304-696-2390
dustin.scarberry@marshall.edu
Shahid Ali
IT Infrastructure Engineer
304-696-6147
shahidali@marshall.edu
Caleb Saxton
IT Infrastructure Engineer
saxton15@marshall.edu