IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

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Connecting your Nintendo 3DS

Students can easily connect media devices to WIFI!

1. First You need to find the MAC address on your device.

Instructions to find MAC address

1. Go into “System Settings”

2. Select “Internet Settings”

3. Select “Other Information”

4. Select “Confirm MAC Address”

5. Proceed to device registration.

2. Go to http://mydevices.marshall.edu/ and sign in with your MUNet credentials.

3. On that page, you can manage your devices. To add a device, click add.

  • You will need to register your device ID as the MAC or physical Address to your device. It consists of 12 alphanumeric characters and must be entered into the system as 6 alphanumeric numbers pares separated by colons. ex: A1:B2:C3:D4:E5:F6
  • If you are still having trouble finding your MAC Address, contact the device manufacture for assistance. However, it can be commonly found under the WIFI settings.

4. Connect your device to the MU Device Net network.

 

Still having trouble? Click Here for other instructions.