How do I..?

Students
Faculty & Staff


Access Office 365 email

Access from myMU

  1. Go to http://www.marshall.edu/mymu and sign in to myMU with your MUNet credentials.
  2. Click the Office 365 email link from the QuickLaunch Navigation Launchpad at the left side of the page.
  3. Click the app button on the Office 365 menu bar and click Mail.

Access directly

  1. Go to http://outlook.com/live.marshall.edu and sign in to Office 365 with your MUNet credentials.
  2. Click the app button on the Office 365 menu bar and click Mail.

Add Office 365 email to a mobile device

Android

  1. Go to Settings.
  2. Select Accounts.
  3. Select Add account.
  4. Select Exchange account type.
  5. Enter your Office 365 email credentials and press Next.  Student Office 365 email addresses are in the form MUNetUsername@live.marshall.edu, and the password is synced with MUNet.
  6. Select Next to validate settings and customize your sync options.

Click Here for detailed instructions.


iOS

  1. Go to Settings.
  2. Select Mail, Contacts, Calendars.
  3. Select Add Account and choose the Exchange account type.
  4. Enter your Office 365 email credentials and press Next.
  5. Customize your sync options and press Save.

Click Here for detailed instructions.

Install Microsoft Office 365

  1. Go to http://outlook.com/live.marshall.edu and sign in to Office 365 with your MUNet credentials.
  2. Click the Office 365 link on the menu bar at the top of the web page.
  3. Click the “Install now” button to download the setup file.
  4. Run the setup file to begin the installation.
  5. After installation is complete, run any Office app and sign in with your Office 365 email address and MUNet password.  Student Office 365 email addresses are in the form MUNetUsername@live.marshall.edu, and the password is synced with MUNet.

Click Here for detailed instructions.

Connect to internet using a wired connection

  1. Connect your Ethernet cable to both your computer and port found in your room.
  2. Open a web browser and navigate to marshall.edu
  3. Follow all on screen prompts to connect.

Additional assistance from the IT Service Desk may be required if you are unable to connect.

Connect a laptop or smart phone to WiFi

You can connect devices running Windows, macOS, iOS, and Android to the MU WiFi network using your MUNet credentials.

Windows

  1. Left click the WiFi icon on the system tray.
  2. Select MU WiFi and then click Connect.
  3. Enter your MUNet credentials.

Click Here to get instructions for your version of Windows.

macOS

  1. Select the Airport icon at the top right hand corner of the screen.
  2. Once the network lists appears, select MU WiFi.
  3. Enter your MUNet credentials and select OK.
  4. You will then be prompted to enter your system password. This is the password that you set for your computer.

Click Here for detailed instructions.

Android

  1. Go to Settings.
  2. Select WiFi.
  3. Select MU WiFi and use the following information:
    • EAP method: PEAP
    • Phase 2 authentication: None
    • CA certificate: (unspecified)
    • Identity: MUNetUsername
    • Anonymomous identity: leave blank
    • Password: MUNet password

Click Here for detailed instructions.

iOS

  1. Go to Settings.
  2. Select WiFi.
  3. Select MU WiFi.
  4. Enter your MUNet credentials and select Join.
  5. Select Trust to accept the security sertificate.

Click Here for detailed instructions.

Connect media devices to WiFi

Students living on campus can connect media devices such as Nintendo, Xbox, PlayStation, Apple TV, and Roku devices to WiFi.

  1. Go to http://mydevices.marshall.edu and sign in with your MUNet credentials.
  2. On that page, you can manage your devices. To add a device, click Add.
    • You will need to register your Device ID as the MAC or Physical Address to your device. It consists of 12 alpahnumeric characters and must be entered into the system as 6 alphanumeric numbers pares separated by colons. ex: A1:B2:C3:D4:E5:F6
    • If you are having trouble finding your MAC address, contact your device manufacturer for assistance. However, it can commonly be found under WiFi settings.
  3. Connect your device to the MU Device Net network.

Click Here for detailed instructions.

Create or connect a guest WiFi account

All guests can create their own MU Guest WiFi account.

  1. Connect your device to the MU Guest WiFi network.
  2. Open a web browser.  You’ll be redirected to the Marshall Sponsored Guest Portal page.
  3. Click on the link “Don’t have an account?” located below the “Sign On” button.
  4. Complete the required fields (designated with an asterisk *) and click the “Register” button.  Your MU Guest WiFi credentials will be delivered via text message and email to the phone number and email address used to complete the registration form.
  5. Sign in to the Sponsored Guest Portal with your MU Guest WiFi credentials.

Click Here for downloadable PDF.

WiFi coverage
Coverage areas are identified on the map as either full, partial, or no coverage. Your specific experience will depend on your device as well as other variable factors.

Download and review the Marshall University Wireless Map to easily determine which areas of campus have wireless coverage.

Install Anti-Virus

Installation for Symantec Endpoint Protection will vary based on your device configuration.

Click here for detailed instructions.

Click here for our brief handout instructions.

Check my Grades

  1. Go to mymu.marshall.edu  and sign in with your MUNet username and password.
  2. On the QuickLaunch Navitation on the left, Click the Course Schedule & Grades Folder.
  3. Click the “Final Grades” category.
  4. Select a Term and click “Submit”.

MUNet account help
Publish a personal web page
Marshall University allows students, faculty and staff space to create a personal webpage.

This PDF guide will provide you instructions on creating your personal web folder.

Printing and Copying on Campus
Color laser printing is available at the public computer workstations in the University Computing Facilities (UCF) labs, which use the Pharos UnipriNT network printing system. When printing successfully, the Pharos UnipriNT system debits the user’s Marshall University Herd Points account for the cost of a print job. You can find more information on the Herd Print webpage.

You can find complete details on using the networking printing system by downloading and reviewing this document.

Recommended Computer Hardware
For the most up-to-date recommended hardware for students please click here.
Student Guide to IT
Wherever you go to school and whatever you choose as a major or future career, you’ll be using computers and other information technologies. It makes sense to check out the technology environment at the schools you’re attending.

The Student Guide to Evaluating Information Technology on campus, in the form of questions, is based on the guide developed by EDUCAUSE in cooperation with the American Association of Collegiate Registrars and Admissions Offi cers (AACRAO) and the National Association for College Admission Counseling (NACAC).

Also, check out our “Did You Know?” series of useful info displayed on iPad Digital signage in the Drinko Library.



Connect my wireless device

Android

  1. Select Settings
  2. Select Wireless & Networks
  3. Click the check-box to enable Wi-Fi
  4. Once the network list appears, select MU Wifi
  5. Ensure the following
    • EAP methos is set to PEAP
    • Phase 2 authentication should be set to MSCHAPV2
    • Under Identity, enter your MUNET Username
    • Leave anonymous identity blank
    • Under Wireless password, enter your MUNET Password
  6. Select Connect

Click Here for detailed instructions.


iOS

  1. Select Settings
  2. Select Wi-Fi
  3. Once the network list appears, select MU WiFi
  4. Enter your MUNET Username and Password
  5. Select Accept to verify the wireless certificate

Click Here for detailed instructions.


macOS

  1. Select the Airport icon at the top right hand corner of the screen
  2. Once the network lists appears, select MU WiFi
  3. Enter your MUNET Username and Password. Click OK
  4. You will then be prompted to enter your system password. This is the password that you set for your computer

Click Here for detailed instructions.


Windows 7

  1. Select your computer’s Wireless icon at the bottom right hand corner of your screen
  2. Once the network list appears, select MU WiFi
  3. Enter your MUNET Username and Password
  4. A Windows Security Alert window will appear. Click Connect
  5. Select Public Network

Click Here for detailed instructions.


Windows 8.1

  1. Select Settings
  2. Select Available button for available wireless networks
  3. One the network list appears, select MU WiFi
  4. Enter your MUNET Username and Password. Click OK
  5. A Windows Security Alert window will appear. Click Connect

Click Here for detailed instructions.

Create and connect a MUGuest wireless account

Create

  1. Head to sponsor.marshall.edu
  2. Select My Settings
  3. Enter your email address so the confirmation email will show as coming from you. Click Save
  4. Select Create Account after being directed back to the home screen and receiving a message that your settings have been saved
  5. Enter the information of the person you are creating an account for including a valid email address. Select Account Duration. The count-down for the account’s expiration will begin as soon as the account is first logged into
  6. Select View Guest Accounts to go back to the home screen
  7. On the home screen, your newly created account will appear in your Account List. From here you can edit the account information, check the status or disable the account

Click Here for downloadable PDF.


Connect

  1. View your WiFi network list that appears on your device
  2. Select MUGuest and Click Connect
  3. Enter username and password
  4. Accept or Decline the Acceptable Use Policy. If you decline, you will not be able to continue

Click Here for downloadable PDF.

Setup my faculty/staff mobile device Exchange email

Android

  1. Select Settings
  2. Select Accounts & Sync
  3. Select Add Account
  4. Select Exchange AutoSync as the type of account
  5. Select Manual Setup
  6. Enter the following:
    • Email Address: username@marshall.edu
    • Server Address: outlookweb.marshall.edu
    • Domain: leave blank
    • Username: username@marshall.edu
    • Password: MUNET Password
    • Ensure this server requires an encrypted SSL connection is checked
  7. Select Next
  8. Select Finish Setup

Click Here for detailed instructions.


iOS

  1. Select Settings
  2. Select Mail, Contacts, Calendars
  3. Select Add Account
  4. Select Microsoft Exchange as the account type
  5. Enter the following:
    • Email: username@marshall.edu
    • Password: MUNET Password
    • Description: ex: Marshall Email
  6. Select Next
    • The server field should auto fill, if not use: outlookweb.marshall.edu
  7. Select Next
  8. If you wish to turn on Contact, turn the switch to ON. Select Save

Click Here for detailed instructions.

Connect to VPN

The VPN is a service provided to Marshall University Students, Staff and Faculty for securely connecting back the Marshall University Network (MUNet) over a commodity network such as the Internet or dialup.

By connecting to the VPN from off campus you will be able to access campus services and resources as if you were on campus. These services include accessing network shares; Microsoft SharePoint, and Banner related services.

To begin using the VPN service you will need to obtain the Cisco Anyconnect VPN client for your operating system and have a valid MUNet account. For information on obtaining a MUNet account or if you have trouble obtaining the client contact the IT Service Desk at (304) 696-3200 or itservicedesk@marshall.edu

VPN Client Installation Instructions:

Download VPN Client

Click Here for detailed instructions.
Please note: This service is only available from off campus.

Access another mailbox to which I've been delegated access
Reset my voicemail pin

  1. Head to outlookweb.marshall.edu
  2. Enter your Marshall email address and password
  3. In the upper right hand corner select Options then See All Options…
  4. In the upper left hand screen select Phone
  5. Select Reset my voice mail PIN…
  6. A warning window will appear asking if you are sure you want to reset your PIN. Select OK and you will receive an email with your new PIN

Click Here for downloadable PDF.