IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

ECAR – IT Survey

Marshall University is collaborating with the EDUCAUSE Center for Analysis and Research (ECAR) to engage in the Annual Study of Students and Information Technology (IT).  We are implementing our third undergraduate survey during the Spring 2020 term.

MU undergraduate students  will be invited via email to participate in the ECAR Technology Surveys.  This will be the third year that Marshall is participating in these surveys, 2017 being the first.  Marshall University is interested in improving student and faculty experiences with information technology in higher education.

This survey is comprised of multiple choice, scaled, and fill in the blank questions and will take up to 25 minutes to complete. Your replies will be anonymous, so do not type your name anywhere on the form.  The results of these surveys are very important to the campus and will help determine future technology direction.  Participation in the study is voluntary, and responses are completely confidential.

Only undergraduates are eligible to participate in these particular surveys.  The link to this page is provided in an email invitation sent to all undergraduates from unicomm@marshall.edu during Spring 2020.

The 2020 surveys will be available between January 22, 2020 and April 1, 2020.

Click Here to take the Survey  (This survey is now closed)