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Student Guide to Information Technology
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Guide to Information Technology
Students can access their student records and financial information through myMU, the student web portal. General information and resources about planning an academic program, managing finances, using technology, academic course content, and resolving problems are also available online via the portal.
2.2 Can you update this information online yourself?
Yes, students can update address and other personal information online.
2.3 Which of the following can you do online?
- check admissions status - Yes
- pay bills - Yes
- apply for and view financial aid awards - Yes
- register for, add, and drop courses - Yes
- learn course grades (online or by phone) – Only online
- view and print unofficial transcripts - Yes
- check progress toward completion of degree requirements - Yes
- make campus bookstore purchases - Yes
2.4 What campus and community services are covered by debit-card, smart-card, or one-card systems?
The Marshall OneCard identification cards also can be utilized for campus dining, the points plan (campus only debit card), library privileges, vending, laundry, printing, Access control to the Computing Services 24 Hour Study, certain academic labs, student health services, and admission to athletic events to name a few. In addition to these services, students may elect to access their financial aid and other refunds through a variety of customized banking services associated with the card. Through Higher One, students can elect to establish an FDIC insured bank account with no minimum balance or monthly fee, on-line account management and the ability to send and receive money electronically. With this account and the Marshall OneCard students can access their money at on-campus ATMs and make purchases at any of the 81 million merchants worldwide that accept MasterCard Debit. If the student elects not to open an account through Higher One, he or she may choose to have their refunds directly deposited to another bank account, or have a paper check mailed to their home address.
Yes. Students can access the college catalogue, all online student services and academic policies via the Student web page http://www.marshall.edu/www/student.asp .
2.6 What security and privacy policies are in place to protect student information?
Authentication to Information Technology resources is controlled by a MU ID and PIN, or a Marshall University Network (MUNet) username and associated password. Passwords must adhere to guidelines, so they are not easy to guess. Once authenticated, students can access much of their personal information online. ITC (Information Technology Council) policies outline additional information and security guideline that staff and faculty must adhere to when dealing with online student data.
2.7 How does the campus educate students about and protect them from identity theft?
The MU ID number was changed from Social Security Number to a Marshall generated number in May of 2004. All student transactions utilize this new ID number. Personally identifiable information is never given to unauthorized parties. Students may also opt not to publish personal directory information in any media directory. Information regarding protecting oneself from identity theft is shared through a variety of channels including the web portal, web announcements, the student newspaper, freshman orientation, and network announcements displayed when logging in to a computer on campus.
The Dean of Student Affairs is the university FERPA contact for students. This information is also provided in the online student handbook. http://www.marshall.edu/student-affairs/sections/handbook/200304StudentHandbook.pdf .
2.9 How does the campus manage e-mail spam and spyware?
Marshall University Computing Services uses a variety of technologies to reduce e-mail spam including block lists of known spammers and email profile scanning for potential email spam. In addition, all emails are scanned for email viruses. For more information, please visit
http://www.marshall.edu/ucs/systems/antivirus/
