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Guide to Information Technology
4.1 What, if any, technology fee is charged by the campus? What does it cover?
Historically, all full-time students pay a technology fee of $80 per semester for in-state undergraduate students, $120 for in-state graduate students, $170 for metro students, $200 for out-of state students. This fee is used to expand and maintain information technology systems that directly impact on students and the learning experience including the cost of the additional staffing, computers for public labs, online journals and document delivery, as well as new equipment for instructional use. This now is listed as part of the operation fee.
4.2 Will you be required to purchase your own computer equipment and software?
Marshall does not require students to purchase computers. We do, however, highly recommend that students have a computer and offer assistance in deciding which system to purchase and with its set up once on campus.
Marshall University makes public computing facilities available to all students 24 hours a day Sunday through Friday at no extra charge. We have agreements with Dell, IBM, Apple, and Follett (our Bookstore Vendor) that allow students to purchase computer equipment, software, and supplies at significant discounts. Each student residence hall room is equipped with a high speed 10/100/1000 Ethernet jack with full Internet access at no additional charge. There are a number of Ethernet jacks in public labs, classrooms, and the library that are available to all students with portable computers. WiFi 802.11a/b/g access is available in most major buildings at no additional charge.
University Computing Services sets the standard for computers used on campus. Annual updates and lifecycle recommendations are communicated to the campus community during orientation and on-line. The recommendations for personal purchase can be found at: http://www.marshall.edu/personalpurchase.
Marshall has a highly trained and dedicated staff of Help Desk employees. We provide a full range of software support for students, faculty and staff. See more about our Help Desk by accessing: http://www.marshall.edu/helpdesk. We also offer numerous training opportunities during the year. These opportunities cover a wide range of software applications and operating systems.
Yes. We are on a recommended four year life cycle (replacement cycle) for UCF public facilities. Over 80 percent of our computers are replaced in under 5 years and we tend to purchase better configured computers than many of our academic peer schools.
Marshall has a full service Help Desk that assists with all aspects of computing on the various Marshall campuses. During the Fall and Spring terms the Help Desk travels to the residence halls to assist students with connecting to the network. You can learn more about our Help Desk at: http://www.marshall.edu/helpdesk Full text library databases and indexes are provided free of charge on or off campus to tuition-paying students and current faculty.
4.8 How does the campus support printing for students, and is there a charge for this service?
University Computing Services provides printing in each of our computing facilities. The cost of printing is charged back to the student via the student ID points (debit card) system card. Black and white prints/copies are 10 cents per page and color prints/copies are 25 cents per page.
Our Drinko Library was the first building on campus to provide full wireless data service in 1998. Today over 70 percent of the indoor non-residential space is covered by University supplied free WiFi 802.11a/b/g wireless access. All general purpose classrooms are equipped with an access point and most non-academic social space such as the Memorial Student Center, Café and Coffee shops, and lounges have coverage. Outdoor coverage is available on the Student Center Plaza and the Drinko Library Plaza.
4.10 What security measures are provided by the institution's IT department and what will be the student’s responsibility (for example, antivirus software)?
The University's Antivirus policy requires all computers to have an up-to-date operating system and antivirus software with up-to-date signature files. Students are provided the latest antivirus software for Windows and Macintosh operating systems, on CD or via download from our secured website. Access to network resources requires authentication with a username and password.
Yes.
Yes.
