Goal 2: Access

The University will provide its students, faculty, and staff access to personal computers, software, and  network resources for achieving learning effectiveness and individual productivity.

 

Objective

1. Institutional standards for desktop and mobile computing platforms, software, communications, networking, and support will be defined, published, and implemented.

Current Capabilities

 

1 - Not at All

2 - Slight

3 - Somewhat

X

4 - Fairly High

5 - Very High

Desired Capabilities

 

1 - Not at All

2 - Slight

3 - Somewhat

X

4 - Fairly High

5 - Very High

Plan to reconcile the difference between current and desired capabilities

These standards were developed in 1991. They are compiled, published and are in effect.

Measurable/observable initial, intermediate, and long terms student outcomes

Decreasing confusion in purchasing and installing equipment. Smoother operation of networked services. More efficient use of help desk staff who can provide faster turn around on problems.

Necessary skills and knowledge

Knowledge and understanding of institutional standards and continuously upgraded and changed hardware and software.

Processes that need to be in place

Procedures for continuous information upgrade for all campus constituents to keep abreast of changing conditions.

Professional development plans

Seminars and workshops for training and upgrading information.

Hardware Requirements

None

Software Requirements

Purchase of new versions of software and training software that becomes available.

Evaluation Measures

Continuing growth in knowledgeable individuals who are prepared to understand and use various equipment and software.

Timeline

X

1999-2000

X

2001-2002

X

2002-2003

Goal 2: Access

The University will provide its students, faculty, and staff access to personal computers, software, and network resources for achieving learning effectiveness and individual productivity.

 

Objective

2. The University will develop a strategy to outfit general-purpose student computing areas and to provide on-campus network ports to support mobile student computing and to provide open access to networked resources.

Current Capabilities

 

1 - Not at All

2 - Slight

3 - Somewhat

X

4 - Fairly High

5 - Very High

Desired Capabilities

 

1 - Not at All

2 - Slight

3 - Somewhat

4 - Fairly High

X

5 - Very High

Plan to reconcile the difference between current and desired capabilities

Continue to develop student labs in various campus locations as demand expands. Adding facilities where none exist including off-campus centers.

Measurable/observable initial, intermediate, and long terms student outcomes

Current facilities will be used to near capacity. As levels are reached student demand will decrease indicating goals being met.

Necessary skills and knowledge

Hardware and software knowledge and networking expertise will be required.

Processes that need to be in place

Continuous training programs for employees and smoother methods for acquiring, retaining, and rewarding staff.

Professional development plans

Plans must exist for regular training of individual users, faculty, staff, and students.

Hardware Requirements

New computers, replacement computers, connections, furniture, and networking software.

Software Requirements

Computers, software for replacement.

Evaluation Measures

The proficient operation of equipment and software by growing numbers of constituents.

Timeline

X

1999-2000

X

2001-2002

X

2002-2003

Goal 2: Access

The University will provide its students, faculty, and staff access to personal computers, software, and network resources for achieving learning effectiveness and individual productivity.

 

Objective

3. Special purpose classrooms will be renovated and equipped with either network ports and/or computer stations at each student seat and will have the capability to support and project media applications.

Current Capabilities

 

1 - Not at All

X

2 - Slight

3 - Somewhat

4 - Fairly High

5 - Very High

Desired Capabilities

 

1 - Not at All

2 - Slight

3 - Somewhat

X

4 - Fairly High

5 - Very High

Plan to reconcile the difference between current and desired capabilities

Departments are currently responsible for these facilities. A two-tiered approach is advisable. Tier one would include an outlet, a computer, software, and projector in each classroom ($10,000 each). Tier two would be larger room support, possibly multiple screens, projectors, and a computer at each student station ($15,000 each).

Measurable/observable initial, intermediate, and long terms student outcomes

Each department would have access to computer, software, and projection equipment that may be mobile or in a designated classroom area.

Necessary skills and knowledge

Faculty and staff will need to be knowledgeable and trained to use equipment and software.

Processes that need to be in place

A master plan for equipment contracts needs to be in place.

Professional development plans

A good committee needs to be in place to make decisions regarding the availability/need for space that will be allocated for electronic media presentations.

Hardware Requirements

Connectivity, projection equipment, cameras, computers, and data port.

Software Requirements

Appropriate curriculum related software for equipment and courses to be taught.

Evaluation Measures

Evaluation will be the number of spaces usable by the end of 2003.

Timeline

1999-2000

X

2001-2002

X

2002-2003

Goal 2: Access

The University will provide its students, faculty, and staff access to personal computers, software, and network resources for achieving learning effectiveness and individual productivity.

 

Objective

4. An institutional policy, practice, and support strategy regarding student personal and laptop computers will be defined and adopted.

Current Capabilities

 

1 - Not at All

2 - Slight

X

3 - Somewhat

4 - Fairly High

5 - Very High

Desired Capabilities

 

1 - Not at All

2 - Slight

3 - Somewhat

4 - Fairly High

X

5 - Very High

Plan to reconcile the difference between current and desired capabilities

This will be accomplished through outsourcing the PC Service Center. The PC Service Center will supply and support personally acquired computers and software. The center will develop software contracts to allow bulk purchase, distribution, and upgrading of software.

Measurable/observable initial, intermediate, and long terms student outcomes

Using the center a growing number of faculty, staff, and students, will acquire personal equipment for which they will become increasingly well trained to use.

Necessary skills and knowledge

The PC Service Center needs to be fully functional. A procedure for information distribution must be in place to provide clear and complete instructions to individuals seeking campus use of their equipment and software.

Processes that need to be in place

Service Center must provide an A+ certified technician. Faculty, staff, and students will be better served for their hardware, software, and usage questions as well as their installation and repair requests.

Professional development plans

Upgrades to hardware that has become obsolete or in need of upgrade.

Hardware Requirements

Annual upgrade of minimal hardware/software standards.

Software Requirements

PC Service Center will maintain recommended and supported software lists. PC Service Center will coordinate their work with University Help Desk.

Evaluation Measures

Faster and better implementation of personal computer acquisition and installation. Better and quicker follow-up for problems and questions from both PC Service Center and University Help Desk.

Timeline

X

1999-2000

2001-2002

2002-2003

Goal 2: Access

The University will provide its students, faculty, and staff access to personal computers, software, and network resources for achieving learning effectiveness and individual productivity.

 

Objective

5. An institutional policy, practice, and support strategy regarding desktop and mobile computing resources for faculty and staff will be defined and adopted.

Current Capabilities

 

1 - Not at All

X

2 - Slight

3 - Somewhat

4 - Fairly High

5 - Very High

Desired Capabilities

 

1 - Not at All

2 - Slight

3 - Somewhat

X

4 - Fairly High

5 - Very High

Plan to reconcile the difference between current and desired capabilities

A firm plan for computer upgrade needs to be put into place. The University  needs to keep updating equipment. A three-year cycle should place the university at a fairly high rating. A four-year cycle will place it at a very high level.

Measurable/observable initial, intermediate, and long terms student outcomes

Approximately 600 faculty and 400 staff (required to perform computer jobs) will receive new or updated equipment. On a three-year cycle approximately 300 each year would require upgrades. On a four-year cycle the figure would be 250 per year.

Necessary skills and knowledge

Most of the skill and knowledge necessary will already be in place except for upgrades or changes in hardware and software.

Processes that need to be in place

Distribution plans for between 250 and 300 new computers each year beginning in 2000.

Professional development plans

Plans for faculty/staff upgrades as needed.

Hardware Requirements

New computers as plan requires.

Software Requirements

Software to be used will be in place except for changes and upgrades. The University will need to continue bulk leases and distributions of software that currently exists.

Evaluation Measures

Faculty and staff will have current hardware and software in keeping the requirements for their performance.

Timeline

1999-2000

2001-2002

X

2002-2003