Goal5

Goal 5: Outreach
[INSERT TEMPLATE BOX HERE; repeat procedure for every objective, answer questions]

Objective	1. The One Room School 2000 project will build a desktop video telecommunications network that uses scalable and sustainable technology to support the delivery of live and stored video courses to key receive sites.
Current Capabilities	1 - Not at All	2 - Slight		3 - Somewhat	4 - Fairly High		5 - Very High
Desired Capabilities	1 - Not at All	2 - Slight		3 - Somewhat	4 - Fairly High		5 - Very High
Plan to reconcile the difference between current and desired capabilities	Develop and deploy IPTV server and clients as well as an archive of stored video course offerings to remote sites.
Measurable/observable initial, intermediate, and long terms student outcomes	Increased, quality stored video course offerings and increased student enrollment in such courses.
Necessary skills and knowledge	Technical support staff knowledgeable in developing and deploying the technology as well as sufficient knowledge and competence among faculty to develop appropriate course material.
Processes that need to be in place
Professional development plans
Hardware Requirements	IPTV server, routers which support multicast, broadband data connectivity.
Software Requirements	IPTV server and client licenses.
Evaluation Measures	Flashlight Proejct.
Timeline	1998-1999		1999-2000			2000-2001

Objective	2. An assessment of a proposed joint-use facility will be conducted prior to signing an agreement for use in the delivery of courses via live video transmissions and online courses. As well, a post-evaluation of the facility will occur prior to renewing an agreement.
Current Capabilities	1 - Not at All	2 - Slight		3 - Somewhat	4 - Fairly High		5 - Very High
Desired Capabilities	1 - Not at All	2 - Slight		3 - Somewhat	4 - Fairly High		5 - Very High
Plan to reconcile the difference between current and desired capabilities	Strict enforcement of assessing non-MU facilities; cost of compliance for a suitable facility and responsible party is a crucial part of any agreement, along with appropriate technical support.
Measurable/observable initial, intermediate, and long terms student outcomes	Properly designed joint-use facilities will result in a higher quality delivery system, better product, and greater student & faculty satisfaction.
Necessary skills and knowledge	Knowledge of MU’s technical capabilities; user goals; negotiating skills.
Processes that need to be in place	Clear system of accountability – who is authorized to negotiate joint-use facility agreements; involvement of appropriate staff.
Professional development plans	Faculty must demonstrate appropriate skill level when using technology.
Hardware Requirements	Variable; must be compatible with existing MU specifications.
Software Requirements	Ensure that MU technical staff can support the approved software.
Evaluation Measures	Flashlight project.
Timeline	1998-1999		1999-2000			2000-2001

Objective	3. Marshall University academic programs will be analyzed by the respective dean, according to targeted students and program objectives for the purpose of determining appropriate technology-based delivery strategies.
Current Capabilities	1 - Not at All	2 - Slight		3 - Somewhat	4 - Fairly High		5 - Very High
Desired Capabilities	1 - Not at All	2 - Slight		3 - Somewhat	4 - Fairly High		5 - Very High
Plan to reconcile the difference between current and desired capabilities	Ask the Provost, in conjunction with the dean, to appoint a task force for each college to conduct a formal program assessment. At least one member should be from outside the college and who possesses appropriate assessment skills.
Measurable/observable initial, intermediate, and long terms student outcomes	A broader range of programs, delivered by appropriate technology, should be available to students. It could lead to time-shortened degree completion.
Necessary skills and knowledge	An understanding of each college’s programs of study and the suitability of technology to deliver all or part of a program.
Processes that need to be in place	A college-based Program Assessment Committee, start and end date, clear date for final report; follow-up action; allocation of funds.
Professional development plans	If appropriate to further train faculty in the use of technology; workshop to revise curriculum when adapting for non-traditional delivery system.
Hardware Requirements	Will vary depending on college’s needs.
Software Requirements	Compliance with MU specifications.
Evaluation Measures	Compliance with MU specifications.
Timeline	1998-1999		1999-2000			2000-2001

Objective	4. For each program that utilizes technology-based delivery systems, College-based Instructional Technologists will create development teams, that will include support staff, to assist faculty in creating and implementing computer, video, audio, or integrated media instructional applications.
Current Capabilities	1 - Not at All	2 - Slight		3 - Somewhat	4 - Fairly High		5 - Very High
Desired Capabilities	1 - Not at All	2 - Slight		3 - Somewhat	4 - Fairly High		5 - Very High
Plan to reconcile the difference between current and desired capabilities	Make college-based IT staff accountable to Director of Center for Instructional Technology. Identify and establish a master list of faculty and staff willing to serve in development teams to assist other faculty in the application of technology.
Measurable/observable initial, intermediate, and long terms student outcomes	A more proficient faculty in the understanding and use of technology will result in a better course product which should lead to a more satisfied student customer.
Necessary skills and knowledge	Assessment skills; in-depth knowledge of technology to be able to serve as faculty mentors.
Processes that need to be in place	A process managed by the Director of the Center for Instructional Technology to recruit, train and maintain members of the development teams.
Professional development plans	Technical training as identified and needed.
Hardware Requirements	Compatible with MU specifications.
Software Requirements	Compliance with MU specifications.
Evaluation Measures	Flashlight Project.
Timeline	1998-1999		1999-2000			2000-2001

Objective	5. The Center for Instructional Technology will be expanded as a university-wide faculty development center and will continue to support and provide access to the hardware, software and networking necessary for creating computer, video, audio and integrated media instructional applications.
Current Capabilities	1 - Not at All	2 - Slight		3 – Somewhat	4 - Fairly High		5 - Very High
Desired Capabilities	1 - Not at All	2 - Slight		3 - Somewhat	4 - Fairly High		5 – Very High
Plan to reconcile the difference between current and desired capabilities	Continue to encourage all colleges to employ a full-time instructional technologist to support their own faculty and student multimedia development needs. Seek pooled funding to support a central instructional technologist position to assist faculty and students in those colleges which do not provide their own full time instructional technologist. Continue to seek extramural or institutional funding to upgrade and expand multimedia hardware and software for use by CIT personnel, faculty and students.
Measurable/observable initial, intermediate, and long terms student outcomes	Growing enrollment in E-courses and off-campus distance learning offerings. Increased retention of those students enrolled in E-courses and distance learning offerings. Increased student satisfaction with E-courses and distance learning offerings.
Necessary skills and knowledge	Knowledge of state-of-the-market multimedia development tools, both hardware and software. Practical knowledge of cognitive psychology principles as applied to the development of educational technology applications.
Processes that need to be in place	A more structured technical support process to empower college-based instructional technologists to answer user questions directly and to intercept such questions from the central CIT staff. Continued funding of faculty development incentives to encourage faculty to use educational technology where appropriate. Encourage recognition of effective use of educational technology in consideration for faculty tenure and promotion.
Professional development plans	Contingent upon college-level funding, all instructional technologists will be encouraged to attend at least one applicable conference each year. The university will explore online and computer-based training opportunities, such as CBT Systems and Ziff-Davis University, to help instructional technologists remain current on the latest technology and applications.
Hardware Requirements	1. Upgrade current equipment as needed.
Software Requirements	Upgrading current licenses as needed. Purchase additional online computer-based training titles as available and needed.
Evaluation Measures	Continue to use FlashLight assessment tool to evaluate effectiveness of instructional technology offerings. Enrollment data for students in E-courses and distance learning classes.
Timeline	1998-1999		1999-2000			2000-2001

Objective	6. Online course offerings will continue to expand, depending on availability of funds, and improve in the quality and required resources. Additional courses will be added to the Southern Regional Electronic Campus catalog.
Current Capabilities	1 - Not at All	2 - Slight		3 - Somewhat	4 - Fairly High		5 - Very High
Desired Capabilities	1 - Not at All	2 - Slight		3 - Somewhat	4 - Fairly High		5 - Very High
Plan to reconcile the difference between current and desired capabilities	Increase the per-credit hour development payment for faculty from $1,000 to $1,500. Provide more support to faculty to revise existing and develop additional online courses.
Measurable/observable initial, intermediate, and long terms student outcomes	More online courses will increase access for students, both on campus and those at remote sites. It will also make more courses available to XXX, expanding MU’s student base.
Necessary skills and knowledge	Refinement of existing skills; knowledge of new applications will be essential.
Processes that need to be in place	Implementation of college development teams as referenced in objective 3.
Professional development plans	Additional workshops offered by the Center for Instructional Technology as well as sending faculty and staff to off-campus sites.
Hardware Requirements	Additional laptops for faculty (amount will vary).
Software Requirements	It will depend on course and instructor; technical support provided only to approved software.
Evaluation Measures	Flashlight Project.
Timeline	1998-1999		1999-2000			2000-2001

Objective	7. Additional university classrooms will be designed to allow for the origination and off-campus distribution of live and stored video classroom instruction, depending on available funding.
Current Capabilities	1 - Not at All	2 - Slight		3 - Somewhat	4 - Fairly High		5 - Very High
Desired Capabilities	1 - Not at All	2 - Slight		3 - Somewhat	4 - Fairly High		5 – Very High
Plan to reconcile the difference between current and desired capabilities	Additional classrooms for the origination of live and stored video instruction will be built as needs and funding are determined. Campus MCU and associated hardware will be expanded to accommodate simultaneous facility usage as needed.
Measurable/observable initial, intermediate, and long terms student outcomes	More distance learning courses will increase opportunities for off-campus students, improving quality of educational experience for students and attracting an increased student base.
Necessary skills and knowledge	Ability to design, implement and support sophisticated distance learning and video conferencing technologies. Ability for faculty to use this sophisticated technology.
Processes that need to be in place	Processes to prioritize and schedule classroom usage. Processes to enroll and support distance learning students. Processes to support faculty in the development and delivery of distance learning courses.
Professional development plans	Continued training and professional development of technical support staff and faculty.
Hardware Requirements	Variable: integrated multimedia and distance learning control panels and equipment.
Software Requirements	Variable: presentation software
Evaluation Measures	Flashlight project.
Timeline	1998-1999		1999-2000			2000-2001

Objective	8. The Flashlight Project will be used to evaluate the effectiveness of telecommunications for distance teaching and learning, such as desktop and group video conferencing, broadcast TV and cable distribution systems, videotaped courses, audio conferencing, and online courses.
Current Capabilities	1 - Not at All	2 - Slight		3 - Somewhat	4 - Fairly High		5 - Very High
Desired Capabilities	1 - Not at All	2 - Slight		3 - Somewhat	4 - Fairly High		5 - Very High
Plan to reconcile the difference between current and desired capabilities	Apply Flashlight Project Evaluation to all technology delivered courses: online, compressed video, satellite, audio, integrated media. Evaluate existing personnel responsible for Flashlight.
Measurable/observable initial, intermediate, and long terms student outcomes	Using the results of the evaluations will cause the faculty and staff to improve the technology, greatly improving the quality of the experience for students.
Necessary skills and knowledge	Faculty will need to be trained in the administration of Flashlight as well as assessing the results. May require additional XXX.
Processes that need to be in place	Process is in place – needs to be enhanced and improved upon.
Professional development plans	N/A
Hardware Requirements	None
Software Requirements	None
Evaluation Measures	N/A
Timeline	1998-1999		1999-2000			2000-2001

Objective	9. The School of Medicine will continue to develop and expand distance learning and clinical service outreach efforts in support of degree, non-degree and continuing education programs in the fields of nursing, allied health, graduate biomedical science research, forensic science and medicine.
Current Capabilities	1 - Not at All	2 – Slight		3 – Somewhat	4 - Fairly High		5 - Very High
Desired Capabilities	1 - Not at All	2 - Slight		3 - Somewhat	4 – Fairly High		5 - Very High
Plan to reconcile the difference between current and desired capabilities	The School of Medicine will develop sophisticated capabilities to deliver real-time video conferencing and stored-video to students and patients in remote locations. The faculty of the School of Medicine will be supported in their efforts to become adept at developing distance learning curricula.
Measurable/observable initial, intermediate, and long terms student outcomes	Growing enrollment in all types of distance learning offerings from the School of Medicine and School of Nursing and Allied Health. Improved recruitment of School of Medicine and School of Nursing and Allied Health students from rural areas of West Virginia. Improved recruitment of School of Medicine and School of Nursing and Allied Health graduates to rural and underserved areas of West Virginia. Improved retention of health care providers in rural and underserved areas of West Virginia.
Necessary skills and knowledge	Expertise in specifying and supporting real-time video conferencing systems. Expertise in developing stored-video instructional modules.
Processes that need to be in place	A mechanism to contract for the creation of medical illustrations for use by School of Medicine faculty in multimedia and distance learning programs. Tenure and promotion consideration for those faculty who strive to develop distance learning curricula.
Professional development plans	Provide training opportunities to full-time Instructional Technologist on staff for the School of Medicine. Conduct instructional technology training sessions for School of Medicne faculty.
Hardware Requirements	Video conferencing equipment, including CODECs, cameras, displays, etc., in a distance learning facilities located in the Medical Education Building, Forensics Building, Center for Rural Health and at remote locations (such as Lincoln Primary Care Center in Hamlin, WV). Multimedia development and editing equipment, including a digital video camera. Broadband WAN connectivity, such as access to Bell Atlantic’s ATM network.
Software Requirements	Multimedia development and delivery software, including PowerPoint, Macromedia Director, Authorware, IP-TV, Microsoft Netshow and RealMedia server.
Evaluation Measures	Enrollment data for School of Medicine and School of Nursing and Allied Health distance learning courses. Post-graduate career data for School of Medicine and School of Nursing and Allied Health alumni.
Timeline	1998-1999		1999-2000			2000-2001

Goal 4: Outreach

Item Description	Factor	Amt.	Item Cost	Subtotal
	Unit or hour etc.	#	dollars	subtotals
Objective #1
Objective #2 – Joint use facility development & use agreements				Will vary
Objective #3 – Costs for outside assessor; new hardware & software, if needed				$50,000
Objective #4 – Minimal expense				$5,000
Objective #5 – Pooled instructional technologist	Ea. Position	1	$50,000	$50,000
Objective #5 – Hardware and software upgrades				Will vary
Objective #6 – Course development (1999-2000)	Ea. Course	50	$3,000	$150,000
Objective #6 – Course development (2000-2001)	Ea. Course	50	$4,500	$225,000
Objective #7 – Distance learning classrooms	Ea. Classroom		$150,000
Objective #8 – Flashlight Project licensing				$1,800
Objective #9 – Telemedicine consultation room	Ea. Room	1	$100,000	$100,000
Objective #9 – Distance learning classrooms	Ea. Classroom	2	$150,000	$300,000