1	Guide to Information Technology
2	Introduction Overview Where to Go Services –What’s Provided and Who to Call What you can access Demo Questions
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4	Where to Go Information Technology Drinko Library 3^rd Floor Administrative Suite Computing Services Drinko Library 4^th Floor, 24 Hour Study Center & MUGC Telecommunications Drinko Library 124 Instructional Technology Drinko Library 435B or MUGC GC 321 Distributed Education Technologies Communications Building 219 or MUGC GC 112 University Libraries Drinko Library, Morrow, MUGC, Music, HSL IT Outreach Drinko Library 3^rd Floor
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7	Computing Services Administration Drinko Library 4^th Floor MUGC 2^nd Floor Admin Building – Room 223 Help desk – Drinko Library 4^th Floor UCF (University Computing Facilities) Drinko Library Gullickson Hall Corbly Hall MOVC Harris Hall Harless Center Smith Hall MSC – E Post Office MUGC Study Center (24 hours Sunday-Friday until 6)
8	Computing Services COMPUTING SERVICES http://web.marshall.edu/computing/ Front Desk 696-3222 Computer Accounts Equipment Loan Test Scoring Help Desk 696-3200 Report Problems Systems Status Labs 696-3226
9	Before You Connect & After CD’s Available to Update Your Computer Update Operating System Patches XP Service Pack 2 Virus Protection After You Connect Go to MUOnline for Your Tune-UP
10	What Can You Access Standard Computing Applications Microsoft Office Word, Access, PowerPoint, Excel, Project, FrontPage, Publisher, Outlook Academic Courseware E-mail (Microsoft Outlook) MILO (Finance, HR, Student) V-Drive MyMU Portal Personal Web Pages Computer Based Training Internet / Intranet MUOnline Much More ……
11	What is a V-Drive V-Drive Stands for Virtual Drive – As you log-in (on campus and remote) you can access you files without caring a floppy Each Student receives 100 megs When Viewing Drives it will be Drive V: Off Campus Web Area - http://users.marshall.edu/~fox/
12	Telecommunications Services TELECOMMUNICATIONS http://www.marshall.edu/telecommunications/ Reception 696-2375 Phonetic Operator – 0 or 696-2202 Online forms – installation and move requests Telephone use instructions Voice Mail Services – 696-6245 MUGC 746-2099 Long distance Cellular Service for Residence Hall in Residence Services Repair Services Wireless/Wired Network
13	Connecting to Wireless Virtual Private Network Connection (VPN) Where do I get the Software Where is Wireless Available? What is Split-VPN verses Wireless? Use Split When You are NOT on Campus How do I get HELP – 696-3200
14	Getting Connected Resident Halls One Port per Pillow Each Student has a Cell Phone Campus Public Labs + ePost Office Wired and Wireless Classrooms Wireless Locations
15	Library Services LIBRARIES http://www.marshall.edu/library/ Administration 696-3141 User Education Reference Information Delivery Services Search full-text online journals: Journals/Periodicals Document Delivery
16	What Can You Access Standard Library Resources www.marshall.edu/library Books Magazines Videos, Images, Music Databases Reference Information Government Documents Special Collections
17	Distributed Education Services Distributed Education Technology Location CB 219 696-6474 Center for Instructional Technology Location - Drinko & MUGC MU Web Design Online Education - MUOnline Training Instructional Television Services – CB 219 Video Network Video Production Satellite
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19	MUOnline – Logon and Learn
20	IT Outreach and Planning http://www.marshall.edu/mti/ Kelli Mayes, Director 696-3325 IT Planning and Research System Specifications Computer & Software Purchasing Emerging Technologies Allen Taylor, Director 696-6195
21	Important Links Policies Use and Abuse Account/Access Information Events on Campus Student Directory Helpdesk FAQs DEMO