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All students, faculty and staff are welcome to attend a Tech-up Open House at Drinko Library & Information Center on the Huntington campus.
Scheduled dates are:
Wednesday, January 3, 2018, from 4:30 to 6:30 p.m. (DL 138)
Wednesday, January 10, 2018, from 4:30 to 6:30 p.m. (DL 138)
Students, faculty and staff are invited to attend a Tech-up Open House Wednesday, January 3 or Wednesday, January 10 from 4:30 to 6:30 p.m. in Drinko Library 138 on the Huntington campus.
Brush up on your technology skills in navigating the library’s electronic resources and services and using Blackboard through MUOnLine. IT staff will be on-hand to provide an overview of myMU and assist with other computer or wireless questions.
Learn tips and tricks to help you hit the ground running with research and writing support; accessing online librarians and guides; and maximizing e-books and e-journals. Basic Blackboard tools and utilizing the free 24/7 Blackboard tech support service will also be covered. Refreshments and door prizes will be provided.
“Tech Up” was created in response to a request by a Marshall University student. Originally developed for nontraditional students, Tech Up has one purpose—to help all students succeed at Marshall by being technologically up to speed by the time they take their first course.
Students can also self-enroll in the online version of Tech Up through MU OnLine/ Blackboard. Log in, click on the Organization tab, search for “Technology & Non-Traditional Students,” Enroll.
The Marshall University IT team receives occasional questions from faculty and staff about the Microsoft Home Use Program (HUP for short). Hopefully this article will help answer a number of those questions.
Several times a year, e-mail offers are sent out from the Microsoft Home Use Program advertising a $9.95 upgrade for Microsoft Office. These are often legitimate messages – see a recent example of one of these messages inserted into this post. You are receiving these offer e-mails because of a previous purchase of Microsoft Office for your personal/home computer. If you no longer wish to receive these offers, see the Frequently Asked Questions section below on how to unsubscribe from these mailings.
Before you pay $9.95 to upgrade, please read the rest of this message below…
If you are currently a Marshall faculty or staff member, you are eligible for ‘Home Use Rights’ under our Microsoft Campus Agreement. You do not have to buy a license, but there is a nominal fee charged by the vendor to cover software distribution costs. In most cases you should use your access to Marshall’s Microsoft Office365 services to download the no-cost install media for your home/personal computer. If you are no longer a Marshall University employee, but still have an active student status, you can also use access Office365ProPlus media as described below.
Frequently Asked Questions
Can I use Microsoft Office365 ProPlus Media on a Personally Owned PC/Windows or Apple Macintosh OS?
Yes. the Microsoft Office365ProPlus download is intended for PERSONALLY-OWNED machines. There are separate versions for Microsoft Windows PC’s and Apple Macintosh OS X computers.
Is there a difference in Microsoft Office365Pro and the Office 2016ProPlus software installed on my University-owned computer?
Yes, a few. Functionally, both products are still Microsoft Office – Word, Excel, Outlook, etc. You still have a choice of ‘new’ (Office 2016) or ‘previous’ (2013) releases. However, with the Office365 release, Microsoft provides new feature updates directly to you through the ‘Windows Updates’ (for PC’s) or ‘Microsoft Updates’ process (for Mac). These updates may appear on a different release schedule than your University-owned computer. You will still have the option to ‘accept’ or ‘defer’ these major updates. You may wish to maintain the same major version (e.g. Office 2013 vs. Office 2016) running on both your personally- and University-owned computers.
What is an eligible employee for purposes of the ‘Home Use Program’?
Microsoft defines ‘eligible employee’ as follows… “those individuals who use the covered licenses at work are eligible to purchase these Office applications for use on a personal device during the term of their employment. This temporary license expires with the employer’s Software Assurance coverage, or upon termination of employment with the covered organization.” – http://www.microsofthup.com/hupus/faq.aspx
How can I request Microsoft/DigitalRiver to stop sending me these upgrade offers?
Locate the recent e-mail message in your inbox (Subject: Take Office Home for the Holidays). At the very bottom of the message, locate the ‘Click here to unsubscribe’ web link. This will take you to a webpage which will already contain your e-mail address. Click the [Unsubscribe] button. That’s it.
Please direct any additional questions to the Marshall IT Service Desk ITservicedesk@marshall.edu and we can update this list of frequently asked questions on the IT website.
Jon B. Cutler | Chief Information Security Officer | Marshall University | 1 John Marshall Drive, DL-324 | Huntington, WV 25755-2066 | U.S.A. |Office: +1 304 696 3270
Marshall faculty, students, and staff have seen a recent upswing in the number of phishing emails received recently. Brooke Griffin, reporter for The Parthenon, recently interviewed IT staff. Read the article here.
As of now, 99% of the WiFi network has been restored. The 1% of access points remaining offline are located in multiple buildings across campus and are in areas where additional WiFi coverage exists or are in a physical location that is not immediately accessible. We are continuing to work to get 100% coverage very soon. Crews will be working this weekend during our regularly scheduled IT Maintenance Window (Sundays 4:00 am to 1:00 pm) to do a final update to the wireless controllers. The update will take the WiFi network offline for a short time beginning at 4:00 am Sunday and should be completed by 6:00 am. If the outage takes longer than expected, we’ll update this page.
As of 5:00 pm, we have completed Public Safety, Sorrell Maintenance Building, The Child Development Academy and the DewCo building. We will begin the Weisberg Engineering Laboratories next. The majority of the campus WiFi is functioning normally but there are still a few Access Points we have to replace. Many of the common areas within the residence halls are not fully covered. All residence rooms should have service and should have had service all week but the common areas are scheduled to be replaced with new equipment beginning early next week.
The WiFi restoration is continuing to move along steadily. As of Noon today the Joan C. Edwards Performing Arts Center, the Rec Center, Gullickson Hall, Chris Cline Athletic Complex and Prichard Hall have all been brought back online. Crews are currently working in Public Safety and Sorrell Maintenance Building. We will be focusing on the Weisberg Engineering Laboratories, the Child Development Academy, and the DewCo buildings next.
As of this afternoon, the team is still making steady progress on restoring wireless connectivity to the network. Buildings completed today are Memorial Student Center, MEB (School of Pharmacy), Welcome Center, Foundation Hall and the Harless Dining Hall. The next buildings to be restored will be the Campus Recreation Center and Gullickson Hall. Work will likely begin in the Rec Center later this afternoon or this evening. There will still be a few remaining Access Points throughout campus that will need updating. If all goes as planned the WiFi network will be fully restored by mid-day Friday.
We have made continual progress throughout the afternoon. Since the 1:15 pm update we have completed Jomie Jazz, Career Services, Public Safety, East Hall, St. Mary’s Education Center, and the Memorial Student Center. The next locations are Foundation Hall, Gullickson Hall, Henderson Center, Meyers Hall, the Rec Center, Sorrell Maintenance Building, Welcome Center and all of the common areas in the residence halls. It is expected to be 100% complete by late tomorrow or early Thursday.
Marshall University and Cisco engineers have made strides in restoring full service to the WiFi Network on campus. We are working in order from the most impacted to least impacted buildings. For example, if a building has a complete outage, we’ll work to get it fully restored before moving on. Since our last update, Byrd Biotech, Facilities Building, Morrow Library, Smith Communications Building and Old Main are almost completely restored. Significant progress has been made in East Hall and on the South Charleston campus. The team will begin work in the Memorial Student Center and at the School of Pharmacy this afternoon. We will continue to update our Alerts and WiFi page as more information is available.
Marshall University engineers along with Cisco engineers have made steady progress today in getting the remaining WiFi access points connected to the network. Access points in the Shewey building, First Year Residence Halls and the Byrd Biotechnology Science Center have all started to come back online. Technicians will continue to work into the evening and through the week until all access points are back online.