IT Service Desk News Archive
The service desk will be covered from noon to 1:00 PM each day over the holiday break starting this Saturday, December 20th through our return on January 2, 2020, every day including Christmas and New Years day. During this time we will respond to messages and will be available for chat, calls and emails during
Information Technology will be making changes to School of Medicine Office365 accounts over the next week. If you have an Office365 account with a mailbox as well as an Exchange mailbox, then our goal is to make it so that you will no longer have a separate inbox in Office365. Any email addressed to your
Over the next two months, Marshall University will be migrating all V: Drive storage to Microsoft OneDrive. You will receive a completion status message from IT Announcements (itannouncements-noreply@marshall.edu) once your V: Drive has been fully migrated. Once migration is complete, you will be able to access the files you previously stored on your V: Drive
Peter Coffman IT Consultant Sr. What degree do you hold? BS – Computer & Information Technology from Marshall University Describe your role in MUIT in 10 words for less: Service Desk technician Favorite thing about working in IT or at MU: I really enjoy the environment at Marshall and the people I work with.
Marshall University Information Technology is applying a major upgrade to the email firewall service, called Barracuda Essentials, on Sunday, May 19, 2019. Barracuda Essentials provides advanced protection against fraudulent email for both Faculty/Staff email (on-premise Exchange) and Student email (Office365). It also provides security for outgoing mail to external sources, assisting in the discovery and
Cortney Hamons Information Systems Specialist What degree do you hold? Bachelors of Science in Digital Forensics and Information Assurance – Marshall University Describe your role in MUIT in 10 words for less: Assisting students and employees with technical issues Favorite thing about working in IT or at MU: Fun and friendly environment Favorite Restaurant in
Stop by our Drinko Pop Up table in the MSC on Tuesday, March 12th from 10 a.m. to 2 p.m. for help enrolling in MFA. If you miss our event, you an stop by the IT Service Desk at any time if you need assistance.
Cody Hall IT Consultant Sr. What degrees do you hold? Bachelor of Science in Computer and Information Technology – Marshall University Describe your role in MUIT in 10 words for less: Assisting the Marshall community with their IT needs. Favorite thing about working in IT or at MU: Being apart of the Marshall Family! Favorite
Marshall University Information Technology is announcing a new service which will allow enhanced protection for their Office 365 services using Multi-Factor Authentication (MFA for short or two-factor authentication). Once activated, you will receive a secondary authentication notice on your mobile device which you must approve to access MFA-protected applications such as e-mail, OneDrive, O365 ProPlus
01/09/19 – Please note: Additional updates will be added to the bottom of this post. Marshall University Information Technology has been working with campus employees as we switch over to Banner 9 from the Banner 8 User Interface. Ellucian, our Banner vendor, will no longer provide updates to Banner 8 after January 1, 2019. We have