it News Archive

Dear University Community, As we continue to explore and leverage the power of language model AI (ChatGPT, Bard, BingAI) within our academic environment, it is essential to maintain a strong commitment to safeguarding our data and ensuring the privacy of our community members. We are writing to remind everyone about the importance of not sharing

Notice to all students, faculty, and staff who use Campus Cable TV Services Until power services are available in Smith Hall, Campus Cable TV Services will be unavailable.  This includes residence halls, academic buildings, athletic facilities, Marshall Medical Campus, Project HOPE, PROACT, Fairfield Landing and any location on the campus cable tv system.  

On Sunday, March 13, 2022 at 9:00 am, during Information Technology’s normally scheduled maintenance window, IT will be performing a network failover test.  There will likely be a temporary outage of many of our IT services during this failover test.  We will be using the test results to help improve our network and datacenter resiliency

[STATUS UPDATE]: The underlying issue has been resolved. AWS continue to work on a fix for the individual service. For more details please see https://status.aws.amazon.com/     Marshall University Blackboard courses, organizations, and tools is currently experiencing a service outage. There is an Amazon Web Services outage that is currently affecting access to Blackboard courses,

Level of impact:  Medium  Marshall University Information Technology is planning to decommission our On-Premise SharePoint 2013 environment at the end of the year 2021. Existing sites will need to be migrated to avoid losing access and data.  Who does it affect? If you are receiving this message, you have been identified as an administrator of a SharePoint site in

Marshall’s contract with Blackboard Collaborate Ultra will not be renewed after July 1, 2021. You have been identified as a user who has engaged as a moderator during this summer so far. All summer courses will have access to the Collaborate tool through the end of all summer terms. Important:  All Collaborate recordings will be

Travis Edmonds IT Systems Architect Travis previously worked as an Application Systems Analyst Programmer Sr. at our IT Service Desk.  Travis is most looking forward to learning new skills in his new role working with the Infrastructure Systems team, though he’ll miss his coworkers at the IT Service Desk.  He enjoys working in IT at MU

Job Description This position is responsible for the development, support, and management of key IT Database infrastructure and applications and application integrations, as well as the support and maintenance of application servers, custom applications, and single sign-on solutions that support and enhance the Marshall University’s users’ community. Responsibilities include, but are not limited to: •

Marshall University Information Technology schedules a weekly maintenance window on Sundays from 7am to 1pm Eastern time. On Memorial Day weekend, our maintenance window will be extended to 5:00 pm Friday May 28th – to 11:59 pm on Monday, May 31st, 2021.  This yearly maintenance outage is listed as “University Computer Services Unavailable” on the

Update:  02/05/21 On Sunday morning, February 7th, 2021, MUIT will switch to the new 903 prefix on newly generated ID numbers.   Any students admitted or employees hired after the change will have the new prefix.  No existing Student ID or Employee ID numbers will be changing. From Sunday moving forward, try to refrain from asking for