Technology News Archive

Dear University Community, As we continue to explore and leverage the power of language model AI (ChatGPT, Bard, BingAI) within our academic environment, it is essential to maintain a strong commitment to safeguarding our data and ensuring the privacy of our community members. We are writing to remind everyone about the importance of not sharing

On Sunday, March 13, 2022 at 9:00 am, during Information Technology’s normally scheduled maintenance window, IT will be performing a network failover test.  There will likely be a temporary outage of many of our IT services during this failover test.  We will be using the test results to help improve our network and datacenter resiliency

[STATUS UPDATE]: The underlying issue has been resolved. AWS continue to work on a fix for the individual service. For more details please see https://status.aws.amazon.com/     Marshall University Blackboard courses, organizations, and tools is currently experiencing a service outage. There is an Amazon Web Services outage that is currently affecting access to Blackboard courses,

The following is a message from Information Technology to all freshman students and has been approved by the IT Executive group: Marshall University Information Technology (MUIT) is working to consolidate all users’ UserPrincipalName (UPN) and primary email addresses to be user@marshall.edu. If you are receiving this email communication it is because either your UserPrincipalName is

Today, September 2nd, 2021, at approximately 5 AM Marshall University Information Technology lost connection to a Virtual Server (an ESX host) that took down several services in the MUIT data center including Banner, Degree Works, File Box and others.  The MUIT Systems team is currently assessing the situation and will provide our Applications team a

Travis Edmonds IT Systems Architect Travis previously worked as an Application Systems Analyst Programmer Sr. at our IT Service Desk.  Travis is most looking forward to learning new skills in his new role working with the Infrastructure Systems team, though he’ll miss his coworkers at the IT Service Desk.  He enjoys working in IT at MU

Job Description This position is responsible for the development, support, and management of key IT Database infrastructure and applications and application integrations, as well as the support and maintenance of application servers, custom applications, and single sign-on solutions that support and enhance the Marshall University’s users’ community. Responsibilities include, but are not limited to: •

Marshall University Information Technology schedules a weekly maintenance window on Sundays from 4am to 1pm Eastern time. On Memorial Day weekend, our maintenance window will be extended to 5:00 pm Friday May 28th – to 11:59 pm on Monday, May 31st, 2021.  This yearly maintenance outage is listed as “University Computer Services Unavailable” on the

This message to all students, faculty and staff has been approved by Jon B. Cutler, Chief Information Security Officer As we start the fall semester, we remind you of the important role which you have in the cyber security of Marshall University. Please review a few key steps listed below which you can take in

Notice to all students, faculty and staff who use Virtual Private Networking (VPN) services On Wednesday, September 30th, 2020, Marshall University will make an important change to the campus virtual private networking (VPN) service. If you use the Marshall VPN service, please read the following to ensure your continued ability to use VPN services after