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All students, faculty and staff are welcome to attend a Tech-up Open House at Drinko Library & Information Center on the Huntington campus.
Scheduled dates are:
Wednesday, January 3, 2018, from 4:30 to 6:30 p.m. (DL 138)
Wednesday, January 10, 2018, from 4:30 to 6:30 p.m. (DL 138)
Students, faculty and staff are invited to attend a Tech-up Open House Wednesday, January 3 or Wednesday, January 10 from 4:30 to 6:30 p.m. in Drinko Library 138 on the Huntington campus.
Brush up on your technology skills in navigating the library’s electronic resources and services and using Blackboard through MUOnLine. IT staff will be on-hand to provide an overview of myMU and assist with other computer or wireless questions.
Learn tips and tricks to help you hit the ground running with research and writing support; accessing online librarians and guides; and maximizing e-books and e-journals. Basic Blackboard tools and utilizing the free 24/7 Blackboard tech support service will also be covered. Refreshments and door prizes will be provided.
“Tech Up” was created in response to a request by a Marshall University student. Originally developed for nontraditional students, Tech Up has one purpose—to help all students succeed at Marshall by being technologically up to speed by the time they take their first course.
Students can also self-enroll in the online version of Tech Up through MU OnLine/ Blackboard. Log in, click on the Organization tab, search for “Technology & Non-Traditional Students,” Enroll.
Marshall University’s Information Technology Department’s continued partnership with Eduroam, a WiFi authentication service, allows Marshall students, faculty and staff to access wireless networks from other participating institutions while they are off-campus. Eduroam is available at more than 12,000 locations worldwide, including more than 450 colleges and universities. In addition, it provides high speed roaming to over 69 countries. If you are a student, faculty or staff member who will be traveling over winter break, keep this available service in mind and log into Eduroam at a participating campus near you and have access to a secure WiFi network.
Students, faculty, and staff can use their Marshall University email address and password to access the network. Just as members of Marshall’s community can take advantage of this opportunity while away from campus, individuals visiting Marshall University from a partner Eduroam institution can access WiFi connection without requesting “MU guest “credentials.
As of now, 99% of the WiFi network has been restored. The 1% of access points remaining offline are located in multiple buildings across campus and are in areas where additional WiFi coverage exists or are in a physical location that is not immediately accessible. We are continuing to work to get 100% coverage very soon. Crews will be working this weekend during our regularly scheduled IT Maintenance Window (Sundays 4:00 am to 1:00 pm) to do a final update to the wireless controllers. The update will take the WiFi network offline for a short time beginning at 4:00 am Sunday and should be completed by 6:00 am. If the outage takes longer than expected, we’ll update this page.
As of 5:00 pm, we have completed Public Safety, Sorrell Maintenance Building, The Child Development Academy and the DewCo building. We will begin the Weisberg Engineering Laboratories next. The majority of the campus WiFi is functioning normally but there are still a few Access Points we have to replace. Many of the common areas within the residence halls are not fully covered. All residence rooms should have service and should have had service all week but the common areas are scheduled to be replaced with new equipment beginning early next week.
The WiFi restoration is continuing to move along steadily. As of Noon today the Joan C. Edwards Performing Arts Center, the Rec Center, Gullickson Hall, Chris Cline Athletic Complex and Prichard Hall have all been brought back online. Crews are currently working in Public Safety and Sorrell Maintenance Building. We will be focusing on the Weisberg Engineering Laboratories, the Child Development Academy, and the DewCo buildings next.
As of this afternoon, the team is still making steady progress on restoring wireless connectivity to the network. Buildings completed today are Memorial Student Center, MEB (School of Pharmacy), Welcome Center, Foundation Hall and the Harless Dining Hall. The next buildings to be restored will be the Campus Recreation Center and Gullickson Hall. Work will likely begin in the Rec Center later this afternoon or this evening. There will still be a few remaining Access Points throughout campus that will need updating. If all goes as planned the WiFi network will be fully restored by mid-day Friday.
We have made continual progress throughout the afternoon. Since the 1:15 pm update we have completed Jomie Jazz, Career Services, Public Safety, East Hall, St. Mary’s Education Center, and the Memorial Student Center. The next locations are Foundation Hall, Gullickson Hall, Henderson Center, Meyers Hall, the Rec Center, Sorrell Maintenance Building, Welcome Center and all of the common areas in the residence halls. It is expected to be 100% complete by late tomorrow or early Thursday.
Marshall University and Cisco engineers have made strides in restoring full service to the WiFi Network on campus. We are working in order from the most impacted to least impacted buildings. For example, if a building has a complete outage, we’ll work to get it fully restored before moving on. Since our last update, Byrd Biotech, Facilities Building, Morrow Library, Smith Communications Building and Old Main are almost completely restored. Significant progress has been made in East Hall and on the South Charleston campus. The team will begin work in the Memorial Student Center and at the School of Pharmacy this afternoon. We will continue to update our Alerts and WiFi page as more information is available.
Marshall University engineers along with Cisco engineers have made steady progress today in getting the remaining WiFi access points connected to the network. Access points in the Shewey building, First Year Residence Halls and the Byrd Biotechnology Science Center have all started to come back online. Technicians will continue to work into the evening and through the week until all access points are back online.
The Marshall University Campus WiFi network continues to experience intermittent outages. Approximately 10 percent of the WiFi access points on campus were not functioning as of late Sunday evening due to troubleshooting efforts during Sunday’s weekly maintenance window. Restoration of these access points is underway, look for further updates at http://www.marshall.edu/wifi .
Cisco engineers have been onsite since late last week and over the entire weekend working with Marshall IT staff to resolve the flaws in Cisco software impacting the campus WiFi network this semester. Progress has been made to identify several problems and it is hopeful all problems will be resolved this week.
Your use of campus WiFi may be disrupted again this week with intermittent outages in an effort to resolve these problems. Please remember that wired services are working.
We appreciate your patience and will continue to work to restore services as quickly as possible.