Proctoring Service

Faculty
Students

Overview

Marshall faculty members have the opportunity to utilize online-only class proctoring, the most effective way to ensure the integrity of online exams in online courses. This service offers three different methods of proctoring exams for cases such as mid-terms or finals.

Proctoring Options

ProctorU

Taking exams with ProctorU is easy! In a simple, three-step process, your live proctor will make sure you are ready and help you begin. All you need is a webcam with a microphone and a reliable, high-speed internet connection.

Getting Started

  1. ProctorU recommends just about any camera that can be purchased at your local electronics retailer. Web cams must have a microphone for you to communicate with your proctor.
  2. Check the technical specifications page to make sure your computer and web cam meet the requirements.
  3. Watch the demo video in our “How it Works” section.
  4. Create an account and schedule your exam. Be sure to provide a valid email address and a phone number where you can be reached when you are taking the exam.
  5. At the time of your exam, please return to http://go.proctoru.com and click on the blinking button,asking you to “click here to start.”

Technical Specifications

  1. PC Users: A well-working computer running Windows XP or higher with 1024 MB of RAM or higher.
  2. Mac Users: A well-working computer running Mac OS X or higher.
  3. A web cam with 640×480 video pixel resolution (web cams built into laptops or monitors are acceptable).
  4. Headphones or working speakers connected to the computer.
  5. A microphone connected to the computer (your web cam or laptop may already have one built into it).
  6. A reliable high speed internet connection (minimum 768 Kbps/384 Kbps Download/Upload).
  7. A web browser with Adobe Flash Player installed.

Head to MU ProctorU Portal

Respondus Monitor

What you need to get started

The first requirement for using Respondus Monitor is a campus-wide license for LockDown Browser. For more information, contact your institution’s LMS administrator or email sales@respondus.com.

How to turn on quiz settings for Respondus Monitor

Our Instructor Quick Start Guide will talk you through the steps

Why a practice exam is important

Ensure your first exam using Respondus Monitor runs smoothly! Have students take an ungraded practice quiz that requires the use of LockDown Browser and Respondus Monitor, before taking a graded exam.

Leave the quiz available for the duration of the course, with unlimited attempts, so students can check their setup from a different computer.

Additional Resources

Access the Quick Start Guide for your learning Management System
Visit our Support site and Knowledge base for answers to technical questions

Independent

The Marshall University Office of Disability Services will proctor on-line course exams for students on campus. If the student is taking a MU class there is no charge they just need to call (304) 696-2271 to schedule the date and time. In addition, Marshall faculty and staff members are allowed to proctor examinations on their own time, however Marshall is not liable for such proctoring activities.

Overview

The purpose of taking a proctored exam is to ensure the integrity of online exams in online courses. Some of your MUOnLine courses may require you to take proctored exams. If so, you will be notified within your course by your instructor on which method of proctoring is required. Marshall University supports three different methods of proctoring exams for assignments and assessments. Independent (in person) proctoring, and two different online proctoring solutions though Respondus Monitor (recorded online) and ProctorU (live online).

Proctoring Options

ProctorU

Taking exams with ProctorU is easy! In a simple, three-step process, your live proctor will make sure you are ready and help you begin. All you need is a webcam with a microphone and a reliable, high-speed internet connection.

Getting Started

  1. ProctorU recommends just about any camera that can be purchased at your local electronics retailer. Web cams must have a microphone for you to communicate with your proctor.
  2. Check the technical specifications page to make sure your computer and web cam meet the requirements.
  3. Watch the demo video in our “How it Works” section.
  4. Create an account and schedule your exam. Be sure to provide a valid email address and a phone number where you can be reached when you are taking the exam.
  5. At the time of your exam, please return to http://go.proctoru.com and click on the blinking button,asking you to “click here to start.”

Technical Specifications

  1. PC Users: A well-working computer running Windows XP or higher with 1024 MB of RAM or higher.
  2. Mac Users: A well-working computer running Mac OS X or higher.
  3. A web cam with 640×480 video pixel resolution (web cams built into laptops or monitors are acceptable).
  4. Headphones or working speakers connected to the computer.
  5. A microphone connected to the computer (your web cam or laptop may already have one built into it).
  6. A reliable high speed internet connection (minimum 768 Kbps/384 Kbps Download/Upload).
  7. A web browser with Adobe Flash Player installed.

Head to MU ProctorU Portal

Respondus Monitor

What you need to get started

The first requirement for using Respondus Monitor is a campus-wide license for LockDown Browser. For more information, contact your institution’s LMS administrator or email sales@respondus.com.

How to turn on quiz settings for Respondus Monitor

Our Instructor Quick Start Guide will talk you through the steps

Why a practice exam is important

Ensure your first exam using Respondus Monitor runs smoothly! Have students take an ungraded practice quiz that requires the use of LockDown Browser and Respondus Monitor, before taking a graded exam.

Leave the quiz available for the duration of the course, with unlimited attempts, so students can check their setup from a different computer.

Additional Resources

Access the Quick Start Guide for your learning Management System
Visit our Support site and Knowledge base for answers to technical questions

Independent

The Marshall University Office of Disability Services will proctor on-line course exams for students on campus. If the student is taking a MU class there is no charge they just need to call (304) 696-2271 to schedule the date and time. In addition, Marshall faculty and staff members are allowed to proctor examinations on their own time, however Marshall is not liable for such proctoring activities.

To schedule an Independent proctor

To begin scheduling your proctor you will need the Student Verification Statement & Proctoring for MUOnLine Classes form, then;

  • Step 1: Fill out form
  • Step 2: Submit form to course instructor

Note: Upon receipt of this form, the instructor of record will approve or deny the application. The instructor reserves the right to reject a proposed proctor; should this occur the student must seek a new proctor prior to the examination date. Marshall University officials have the right to contact a designated proctor to establish credentials and may at any time request additional verification or mandate an alternate proctor. The proctor services maybe terminated at any time by any or all three active parties (student, proctor, MU) with written notice to all parties involved.
On the day of your exam

  • Bring a valid form of photo identification
  • Bring all items required by your instructor to take your exam