DRAFT

THIS POLICY IS POSTED AS A DRAFT FOR DISCUSSION PURPOSES ONLY.  IT IS NOT UNIVERSITY POLICY UNLESS AND UNTIL THE CAPTION "DRAFT" IS REMOVED FROM THE POLICY AND IT IS ANNOTATED WITH AN EFFECTIVE DATE.  THOSE WISHING TO MAKE COMMENTS OR OFFER SUGGESTIONS WITH REGARD TO THIS POLICY MAY DO SO BY SENDING E-MAIL TO JIM STEPHENS, HR SERVICES, MARSHALL UNIVERSITY, AT jstephen@marshall.edu

MARSHALL UNIVERSITY TELECOMMUTING POLICY

EFFECTIVE DATE:

SECTION 1. Definition
Telecommuting is an employment process involving a work arrangement in which some or all of an employee's work is performed at an off-campus work site such as the home, non-University office, commercial site, customer home/office, etc.  The use of technology is not required to define telecommuting.  While computing or communications equipment such as a telephone, modem, computer, personal digital assistant (PDA), fax, or a wireless device such as a pager or cellular telephone may be used, telecommuting may be accomplished in certain circumstances without use of any such equipment.  The primary purpose of telecommuting is to pursue economies of operations that may result from reduced commute times and expenses, reduced demands on University physical resources or utilities, increased ability to retain staff, and/or opportunities for increased efficiency or speed of production.

SECTION 2.  Policy
This policy is applicable to non-classified and classified staff employees.  It does not apply to faculty members.  For covered employees, it is the policy of Marshall University to permit telecommuting in those situations where (a) the characteristics of the employee's job are such that it lends itself to telecommuting; (b) the work can be efficiently performed at an off-campus site; (c) standards for quantity and quality of production can be assessed and maintained; (d) significant economies may accrue to the individual or the University as a result of telecommuting; (e) arrangements to telecommute - either as irregular episodes or as a regular process - have been approved in advance by the employee's responsible vice president or his/her designee; and (f) a copy of the telecommuting agreement has been provided to Human Resource Services.

It is understood the persons approved to telecommute and those who have approved their requests have reviewed the proposed telecommuting arrangement and understand and agree (a) that a specific task (or tasks) can be accomplished in a telecommuting mode; (b) that the outcome of the task can be evaluated quantitatively or qualitatively for completion at acceptable standards of quality; and (c) that any requirements have been clarified for the employee to be present at the University while the task is being performed.

Approvals to telecommute do not fundamentally change the basic terms and conditions of employment by the University.  All policies and procedures affecting employment remain in effect during telecommuting except for those determined by the University to be non-applicable or those which cannot be applied and enforced.

SECTION 3.  Approvals to Telecommute
Telecommuting is approved via a telecommuting agreement.  An approved telecommuting agreement contains but is not limited to this information: (a) the agreed upon purpose(s) of the telecommuting; (b) the duration, time frame, and frequency of the telecommuting; and (c) information with regard to supervision, oversight, safety, accountability, compliance, progress reporting, and/or on-site time.

A. Recurring or Regular-Basis Telecommuting - Approvals to telecommute on a recurring or regular basis must be approved by the telecommuting employee's responsible vice president or his/her designee.  If the affected individual is a member of an academic unit, the responsible dean should be included in the approval process.  A copy of the approved telecommuting agreement must be provided to Human Resource Services in advance of the beginning of the telecommuting.

B. Ad-Hoc, One-Time-Only Telecommuting - Telecommuting on an ad-hoc or one-time-only basis (i.e.-not intended to be repeated) may be approved by the employee's immediate supervisor.  A copy of the approval of such ad-hoc, one-time only telecommuting must be maintained in the employee's department.

SECTION 4.  Revocation of Approvals to Telecommute
Approvals to telecommute shall expire at the expiration date reflected in the telecommuting agreement.  A right to telecommute does not exist.  All telecommuting agreements are approved and entered into by the University voluntarily and electively.  The University reserves the right to decline approval of any telecommuting proposal at any time or to revoke any existing telecommuting agreement at any time for any reason or no reason.  The obligation to report to work for non-telecommuting work shall exist at the first normally assigned work period or shift commencing after expiration of the telecommuting agreement or after notification of revocation of the telecommuting agreement.

SECTION 5. Alternate Work Place
Telecommuting agreements must state the physical location at which telecommuting work will be performed.  In consideration of approving a telecommuting agreement it is understood by the University that the employee will identify or provide a designated workspace that will be maintained in a clean, professional and safe condition.  Any change in the physical location for telecommuting other than that reflected in an approved telecommuting agreement must be communicated by the employee and accepted by the University in advance of the change.

SECTION 6. Liability and Benefits
Marshall University shall provide workers' compensation coverage and liability insurance protection to any employee performing under an approved telecommuting agreement.   Marshall University assumes no liability or responsibility for any activity, incident, event, damage, or injury which is not associated with or results from the performance of officially assigned job duties and/or for which the University has no ability to control.  Marshall University assumes no responsibility at any time for damages or losses of any kind to personally-owned property or the property of parties other than the University and the telecommuting employee.  Any tax implications related to telecommuting and the use of alternate work locations are the responsibility of the employee.

SECTION 7. Expenses
Expenses for modification of alternate work locations, for provision of any equipment necessary to perform the telecommuting work, or for provision of long-distance and other connectivity charges must be understood and agreed to specifically by the University and the telecommuting employee and must be incorporated into the telecommuting agreement.   No expenses other than salary and benefits may be provided to a telecommuting employee except for those which may be set forth and included in the telecommuting agreement.

SECTION 8. Equipment
If a department or unit desires to have an employee telecommute on a recurring or regular basis, it is recommended that the employee's department or major unit provide necessary equipment (personal computer, modem, wireless phone, pager, printer, fax, scanner, etc.) for use by the telecommuter.  Personally-owned equipment may be used by the telecommuter, but it is essential that the equipment and software used be compatible with systems used by the University.  If a personally-owned computer is used, university-owned software should not be installed on the computer unless explicitly allowed by the applicable software license.  Issues of ownership, licensing, etc., may be raised with the use of personally-owned equipment; therefore its use is discouraged. Each department shall keep records of equipment assigned to telecommuters and the equipment shall be itemized on the telecommuting agreement.   When/if telecommuting ends, all University-owned equipment must be returned to the responsible department or to its original location.

SECTION 9. Records
Employees approved to telecommute will apply safeguards to protect from any unauthorized disclosure, loss or damage any University records or information that may be in their possession in connection with their telecommuting .  Work done at the telecommuting location is considered official University business, and all w
ork products such as files, tables, reports, databases, programs, etc., created during telecommuting are the property of the University and are considered official records.  All records, papers, correspondence, or computer media must be safeguarded.  The University reserves the right to recover any of its property from personally-owned computers, and provision of such records as required is a condition of approvals to telecommute.  Telecommuters agree not to remove from personally-owned computers any such files until obligations to provide those to the University have been satisfied or until the University has released the telecommuter from such obligations.

SECTION 10. Telecommunications Services
Certain types of telecommuting may require the use of telephone, pager, and computer communications services. A minimum requirement is a telephone so that the employee may stay in contact with the office.  Voice communications may be handled though telecommuter’s home residential phone if the volume is not heavy.  If the telecommuter’s tasks require extensive telephone use, the responsible department or major unit should consider a second telephone line or wireless telephone service.  If the telecommuter’s tasks require a data connection to the Marshall University data network, the responsible department or major unit should provide those communications services as well.

When voice and data communications services are provided, the telecommuter shall maintain and provide logs of University use of those services. The employee's supervisor shall determine an appropriate minimum amount of use that justifies the service, and this minimum usage may vary based upon the type of work being performed, the type and level of the employee, the needs of the University, etc. Use of services shall be primarily for University business. The University shall be reimbursed for any personal use of services that are charged by some measure or metric (i.e. measured-rate telephone service, paging service which is charged by the page, long-distance and/or roaming charges, communications services which charge for utilization after some maximum “included” hours or minutes).  The decision as to what types and levels of service are to be provided shall be made in consultation with representatives of Computing Services and University Telecommunications.

SECTION 11.  Telecommuting Resource Person
Human Resource Services shall designate an individual to serve as a telecommuting resource person, whose responsibility it shall be (a) to interpret the telecommuting policy; (b) to provide information and assistance to individuals contemplating or participating in telecommuting experiences, (c) to resolve problems or issues arising from telecommuting; (d) to assist employees and departments to understand the advantages and limitations of telecommuting, (e) to record information on all telecommuting agreements; (f) to notify parties of the expiration or termination of telecommuting agreements; (g) to participate in decisions about whether particular jobs are eligible for telecommuting; and (h) to troubleshoot and offer solutions to problems and issues that may arrive in the course of telecommuting.

SECTION 12. Ethical and Work-Life Issues
Telecommuters represent the University during the conduct of their telecommuting.  Therefore, employee behavior during telecommuting must reflect honorably upon the University and no activities may be undertaken during telecommuting that would reflect negatively on the University or that would create a violation of University policies and procedures.  Professionalism in terms of job responsibilities, work output, work quality and quantity, and relationships with supervisors, peers and/or clients are unchanged as a result of telecommuting.

While there is no prohibition on the presence in the alternate work location of children or other family members who may require time and attention from the telecommuting employee, nothing in telecommuting agreements shall be construed to offer released time to the telecommuting employee to provide time or care to family members unless the work schedule has been especially configured to provide such time.

This page revised 04/12/00 by Jim Stephens, jstephen@marshall.edu, 304.696.3983