Learn to use Blackboard IM by immersing yourself in the technology. You will need to join us online for this session! You must download Blackboard IM to your computer, and can do so by logging in to MUOnLine, and clicking on the Bb IM module on the left sidebar. Please choose a username that includes your name. Once you have downloaded and logged into IM, you can find us on our MUOnLine Service Desk by clicking on the “School” tab, and double-clicking on MUOnline Help under the Help Desk header.