"Page Cannot Be Displayed" Error When Accessing Sharepoint Sites

When you attempt to access your Sharepoint based site from an off-campus location, you receive a message in your web browser indicating that “The Page Cannot Be Displayed”, similar to the image shown below in Figure 1.

Figure 1


This error occurs when your site is deployed on a Sharepoint Web Application configured for internal and campus network access.   Examples of such applications are http://sharepoint.marshall.edu/, and http://inside.marshall.edu/.

In order to access these sites from off campus locations, users must first connect to the Marshall University VPN using their MUNET account credentials.    Connecting to the campus VPN is a simple and quick process, and helps to maintain the security of data contained within your site.

For instructions on how to connect to the Marshall University VPN, please visit the University Computing Services VPN Help Page.