Facilities Feed Back Form

Feed Back Form
Marshall University
Facilities Scheduling Office

Your Name:
Event Date:
Event Title:
Event Location:
Event Type:	Meeting	Reception	Lecture
Event Type:	Other:
Client Type:	Student	External	Internal (faculty/staff)

Thank you for taking the time to fill out this form, and for your patronage of Marshall University. We hope your event was successful and your visit a pleasant one.

Sincerely, Linda Bowen
Manager, Facilities Scheduling

Please rate the following areas as they relate to your event:
	Excellent	Very Good	Average	Below Average	Poor	N/A
Availability of room requested:
Room set up:
Cleanliness of your space:
Quality of audio visual equipment:
Quality/variety of catering:
Overall Experience:
Reservation/Event planning process:
Friendliness/efficiency of staff:
Room Environment (temperature, noise, etc):

Please rate the following areas as they relate to your event:
If you received the automated attendant, was your call returned in a timely manner?	Yes No
Was our reservation form clear and easy to use?	Yes No
Was your reservation request processed in a timely manner?	Yes No
Was the room setup for your event as you requested?	Yes No
Were your equipment needs met as requested?	Yes No
Were any special needs requests met?	Yes No
Was our staff courteous in fulfilling your needs during your event?	Yes No
How would you rate your experience regarding this event? Outstanding Above Average Average Poor Very Poor
How can we improve our service in the future?