You may be encountering a security settings issue. In Internet Explorer, go to Tools/Internet options and choose the Privacy tab. Move the settings slider to Medium security or lower. If you prefer a higher level, then you should add the … Continued
Computer & Browser Problems
If, when you log in to MUOnLine, you are being automatically redirected to another web site, then your browser is being “hijacked” by spyware. Please check our Spyware & Adware section for suggestions on detecting and removing this type of software.
First, make sure that you are using the correct version of Internet Explorer and that you have followed the required settings in the Computer Requirements section. Make sure that you have either disabled your pop-up blocker or have changed the setting in … Continued
This is a problem seen with some AOL users. If you are using AOL, then first, make sure you are using a compatible version. You should use AOL versions 8 or 9. If you are using either of these versions, … Continued
If you can log in to MUOnLine successfully from home, but not work, then the problem is likely a firewall, browser or Java compatibility issue. If you are able to make changes on your office computer, then go through the Computer Requirements section … Continued
If you can log in to MUOnLine successfully from one computer but not another, then the problem is likely a browser or Java compatibility issue. If you are able to make changes on the other computer that is not working correctly, … Continued