Student Resources

First Steps


Get Connected
Internet Browser
Login to MUOnLine
Course Materials
Privacy Issues

Getting Started


To access your online courses at Marshall University, you must have internet access on a computer. Many students work on their courses at home, the workplace, libraries…wherever and whenever it’s convenient for them. Our Learning Management System (LMS) is powered by Blackboard Learn 9.1. There are Blackboard apps available for mobile devices where you can access your Marshall course, but we recommend that you take all assessments on a computer, preferably with a wired vs. wireless connection.

Hardware & Software Configurations


Make sure that the computer you will use to access your online course meets the minimum hardware requirements provided in the Marshall University IT Recommended Hardware page. It is imperative that you regularly update your personal computer, antivirus software, browsers, and plug-ins (e.g., Java, Adobe Reader, Adobe Flash) to ensure Blackboard will run smoothly.

Internet Browser


Internet Explorer is no longer the preferred browser for those of us who frequently use Blackboard. We recommend that you access Blackboard using Chrome or Firefox. Occasionally, technical issues will arise and you will be required to switch to a different browser in order to fulfill the course requirements. If you have problems viewing course materials, or accessing assessments or tools, please contact the IT Service Desk at itservicedesk@marshall.edu with your name, course name, and browser type you are using.

Login to Blackboard (MUOnLine)


  • Select the Login to Blackboard button on the navigation bar
  • Enter your MUNet ID and password and select the login button

If you have trouble finding your MUNet ID or password head to Marshall’s Login Self-Service page for help.

Textbooks


Textbooks are available at the Marshall University Bookstore located in the Memorial Student Center on the Marshall campus. You can order books online at the bookstore’s website or via telephone: (304) 696-3622.

For your convenience, the bookstore website lists required textbooks by semester and course. You will be prompted to select the appropriate course number and section number to view the list of required textbooks for your course.

Please Note: Textbooks are available far in advance of the course start date. Check the bookstore for textbook availability.

Marshall University Bookstore
(304) 696-3622 Huntington

Course Syllabi


Syllabi are available for many online courses far in advance of the course start date. To see if your course syllabi are available, search for your course in the Blackboard course catalog, available on the Blackboard (MUOnLine) homepage.

Proctoring Services


SafeAssign:
Instructors can use SafeAssign to prevent plagiarism and create opportunities to help students learn how to cite sources properly for all quoted and paraphrased material in their work. Instructors may allow students to view the SafeAssign Originality Reports and revise their attempts before final submission of assignments.  SafeAssign is both an effective deterrent and an educational tool.

Safe Assign compares submitted assignments against a set of academic papers to identify any overlap. This is based on a unique text matching algorithm capable of detecting exact and inexact matches between papers and source material. SafeAssign assignments are also compared against several different databases, including papers published on the Internet, in databases, and previously submitted to this and other institutions.

Respondus:
LockDown Browser is a secured browser for online testing. Instructors may choose to use LockDown Browser for certain or all assessments in their courses. If your instructor chooses to use LockDown Browser, you will not be able to open any other tabs, browsers, or software on your computer while you are taking an exam. The instructor will provide additional instructions in your course.

Paired with LockDown Browser, Monitor also allows the instructor to record  your exam using a mic and webcam to ensure that students are interacting only with the exam presented on their computer and complying with the instructor’s directions concerning access to any other materials during the exam. Respondus Monitor also allows instructors and the universities to verify the identity of students who are taking online courses.

Privacy Issues


Your grades, whether they are recorded for assignments, quizzes, graded discussions, etc., are only visible to the course instructor, teaching assistant (if applicable), and technical support staff. They are not visible to other students. Our support staff respects your privacy.

While online courses are secure in that only those enrolled or associated with the course are given access, we recommend that you exercise good judgment when posting or emailing confidential information, just as you would if sharing confidential information in a face-to-face classroom setting or via a personal email account.

Note: You MUST email your instructors using your Marshall email account to discuss assignments or grades. Your instructors are not able to correspond with you about your course materials unless it is through your Marshall email account.

Campus Services


Academic Advising

Each college at Marshall University has its own advising process. For answers to your academic advising questions, please call your college number below, Monday through Friday, 8am-4:30pm. You should be able to provide your student ID number and your Marshall email address, as well as your program and whether you are a distance student.

College of Business
(304) 696-2314

College of Education and Professional Development
(304) 696-2865 (undergraduate)
(304) 696-2857 (graduate)

College of Arts & Media
(304) 696-3107

College of Information Technology and Engineering
Huntington campus
(304) 696-5453

College of Liberal Arts
(304) 696-2350

College of Science
(304) 696-3638

University College
(304) 696-3169

Graduate College
Huntington campus
(304) 696-6606

Student Resource Center
(304) 696-5810

Online College Courses in the High Schools (OCCHS)
(304) 696-7084

Regents Bachelors Degree Program
(304) 696-6400
(800) 906-4723

Bookstore

Textbooks are available at the Marshall University Bookstore located in the Memorial Student Center on the Marshall campus. You can order books online at the bookstore’s website or via telephone: (304) 696-3622.
Career Services

Career services will help you combine your passion, strengths and skills into a career that will bring you both success and satisfaction. We serve undergraduate students, graduate students and alumni, and our services are always free.

For more information please visit the Career Services webpage.

Libraries

Distance students can access online databases, web-based digital collections, and other library resources from anywhere, both on and off-campus, by using their MUNET ID and password. The libraries’ online catalog and more than 100 online databases provide citation-level searching and full-text articles, are accessible from the Libraries’ web site.

Students and faculty can request books or articles through the web-based Information Delivery Service (IDS), which is available 24 hours a day. Most articles are delivered electronically without charge. There is a per-page copying charge for articles that must be delivered as photocopies. Books from other libraries are usually delivered without any fee except in cases where the user elects to mail back the book and must pay mailing costs.

Students who are completely off-campus should check out Off-Campus Library Services.

For more information please visit the Library webpage.

IT Service Desk

The IT Service Desk, located on the first floor of the Drinko Library, is there to help you in-person, through email, or over the phone, with a variety of technical issues that may arise.

For more information on the IT Service Desk as well as operational hours and contact information please head to the IT Service Desk webpage.

IT Service Catalog

For a full list of Information Technology services available please visit the IT Service Catalog
Writing Center

The Writing Center offers asynchronous online tutoring via email to students who cannot come to the Writing Center for a face-to-face appointment.

For more information please visit the Writing Center webpage.

View additional campus services