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CONTENTS:

-Component- 5a
-Component- 5b
-Component- 5c
-Component- 5d

RESOURCES:

-Important MU Sites
-Questions/Comments

CORE COMPONENT - 5A

The organization learns from the constituencies it serves and analyzes its capacity to serve their needs and expectations.

Examples of Evidence

• The organization's commitments are shaped by its mission and its capacity to support those commitments.

• The organization practices periodic environmental scanning to understand the changing needs of its constituencies and their communities.

• The organization demonstrates attention to the diversity of the constituencies it serves.

• The organization's outreach programs respond to identified community needs.

• In responding to external constituencies, the organization is well-served by programs such as continuing education, outreach, customized training, and extension services.

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