Requesting service from the department is as easy as picking up the phone

Requesting Routine or Non-Emergency Work
Requesting service from the Physical Plant Department is as easy as picking up the phone, clicking on a Webpage, sending an e-mail or fax. The Work Control Office receives emergency, routine work and maintenance requests Monday through Friday, 8:00 am - 4:00 pm. These are prioritized and sent to the appropriate staff within the Physical Plant.

For routine or non-emergency requests, a Work Order must be initiated. Customers may do this by either submitting an Online Work-Order Request or phoning the Physical Plant at 304-696-6681.

Requesting Emergency Work
Emergency requests affecting life, health or safety, will be dispatched immediately, for emergencies please call 696-6681 between the hours of 8:00 am - 4:00 pm.

If after hours please notify the Marshall University Public Safety Department at 304-696-4357.

In both cases please provide the following information: Specific detail of the repair or concern; exact location including building name and room number; contact person name (and the contact person's campus address, phone and e-mail).