| Appeal: |
The process for disputing a decision made by Residence Services. There are ways to appeal charges for which you are billed, the results of judicial cases, and denials of requests for release from the residency requirement. |
| Assignment: |
The room and building where you will be living. |
| Break Housing: |
Allows students to remain on campus during the breaks when the halls are closed. There is a charge for winter break housing, but not for fall and spring breaks. |
| Damage Bill: |
A charge for damage or loss of university-owned property, including keys, furniture, and facilities. |
| DC: |
Abbreviation for Desk Coordinator. |
| Desk Coordinator: |
The employee who works the front desk of each residence hall during the weekdays. The DC is responsible for handling residents' mail and keys. |
| Duty RA/RD: |
The hall staff members who are on call to handle any problems or concerns that arise in the buildings. There are always Resident Advisors (RAs) and Resident Directors (RDs) on duty for every building. |
| Early Arrival: |
The process that allows students who are required to come back to campus before the official opening dates to move into the halls early. This is only available to students involved with campus activities that require them to be on campus. |
| Employee Complaint Form: |
The form you can submit if you have a problem with a university employee. You can turn it in to your RA, RD or the Department of Residence Services. |
| FIXX: |
The phone number residents can use to report housekeeping and maintenance problems to Residence Services. Dial 696-FIXX. |
| General Complaint Form: |
The form you can submit if you have a problem with another resident or wish to report a rule violation. You can turn it in to your RA or RD. |
| Incident Report: |
The form that is used to document when a student breaks a rule in the halls. |
| IGC: |
Abbreviation for Inter-Hall Government Council. This is an organization that allows residents to plan activities and make improvements in the halls. |
| Judicial Process: |
The system that is in place to handle rule violations in the halls. |
| Living-Learning Community: |
A floor that groups students who share a major or academic interest together on one floor in a residence hall. |
| Loan Key: |
A key residents may check out at the front desk if they are locked out of their rooms or lose their keys. There is a charge after a resident requests five loan keys in one semester. |
| Program: |
An activity planned by the Resident Advisor for the residents. It may be something fun or something educational, and may take place inside the building or someplace else. All programs are free to residents. |
| RA: |
Abbreviation for Resident Advisor. |
| RD: |
Abbreviation for Resident Director. |
| RHA (Residence Hall Association): |
A student-run group in each hall who make improvements and plan activities for the residents of their building. |
| Residence Hall Monitor: |
A security staff person who patrols the halls from 12:00 a.m. until 8:00 a.m. |
| Residence Life Specialist (RLS): |
The full-time employees who live on campus and are responsible for handling any problems that arise after normal Department of Residence Services business hours. Their offices are in the Department of Residence Services. |
| Residency Release: |
The process of applying for release from the residency requirement. |
| Residency Requirement: |
Marshall's policy that requires that all students who are freshmen or sophomores must live on campus. |
| Resident Advisor: |
A student employee (must be at least a sophomore) who lives on the floor with the residents. The RA is trained to answer questions, enforce the rules, plan activities, and be a leader and advisor to the residents. |
| Resident Director: |
A graduate student who lives in a residence hall and manages all the daily activities in that hall. |
| Room Condition Report: |
The form students use to inventory the condition of the room and furniture in their rooms when they move in and out. |
| Roommate Agreement: |
A form you can fill out with your roommate to help you agree on what you do and don't want. For example, you can decide what hours you want visitors, if you can borrow one another's belongings, and what times you want to sleep and study. |
| Student Security: |
The student staff who work the front desk during evenings and weekends. |
| Suitemate Agreement: |
The same as a roommate contract, but designed for suitemates in Marshall Commons. |
