Contact Us

Need to contact us? You can visit our office in Old Main, Room 116, call us at 304-696-3162, or email us at

(Not pictured: Cindy Canterberry)

Most documentation can be faxed to the office at 304-696-3242.

If you would prefer mailing documentation, please mail to:
Marshall University
ATTN: Office of Student Financial Assistance
One John Marshall Drive
Huntington, WV 25755-3300

Please include Student ID# in all correspondences and documentation. Emails from the student must be sent from the Marshall email account, if established.

Please visit us on Facebook and like our page to keep up with important information and deadlines!

Our Staff

Pam Palermo – Director
Jean Ann Bevans – Associate Director of Customer Service
Sarah Musgrave – Associate Director of Operations
Cheri Musgrave – Applications Systems Analyst Programmer Lead
Cindy Canterberry – Assistant Director of Student Financial Assistance, Joan C. Edwards School of Medicine
Chip Gue – Financial Aid Counselor, Sr.
Tara Hensey – Financial Aid Counselor, Sr.
Jennifer Jimison – Financial Aid Counselor, Sr.
Caitlin White – Financial Aid Counselor, Sr.
Missy White – Financial Aid Counselor, Sr.
Cody Call – Financial Aid Counselor
Caylin France – Financial Aid Counselor
Nathan Miller– Administrative Associate
Pam Adkins – Financial Aid Assistant III
Laura Drake – Financial Aid Assistant III
Marie Spangler – Financial Aid Assistant III