Sarah Quarles, IT Consultant Senior with the IT Service Desk, has been named the Marshall University Employee of the Month for August, according to Michelle Brown Douglas, chair of the Employee of the Month Committee.
An employee since 2008, she was nominated by JoAnn Black and Stephen Robinson.
In her nomination, Black wrote, “Sarah is an excellent service desk employee. She is always very considerate of every customer that she comes in contact with and handles their issues with a caring attitude. Sarah always goes above and beyond to take care of all issues that she gets at the service desk. Sarah makes the students, staff and faculty feel comfortable when they come to the service desk with computer or account problems…I consider Sarah one of the best employees I have ever had…. at Marshall University. She is always ready and willing to do any support ticket I give her to do…Sarah represents Marshall University’s Information Technology department in a very positive way and is a valuable asset to our department. In observing Sarah with the students/faculty/staff…I am proud to have her on my staff.”
Robinson notes that she brings outstanding work and commitment to Marshall. He wrote, “…Sarah is one of the best employees who has worked as a Service Desk technician. She always performs above and beyond what is asked of her. Her work ethic is above reproach and her technical skills are only outdone by her skills as a customer service representative. I hear nothing but good things from staff and faculty about her. He peers always speak highly of her and she has great working relationships with others within the department. She is a great asset to the institution…”
Quarles was presented with a plaque and a check for $100 by Matt Turner, Chief
Photo: Sarah Quarles (right) receives her Employee of the Month award from Matt Turner, Chief of Staff (left) and Jody Perry, Director of Information Resources Customer Services.
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