Carolyn O’Lynn, Administrative Assistant in Parking, Public Safety, has been
named the Marshall University Employee of the Month for September, according to
Michelle Brown Douglas, chair of the Employee of the Month committee.
Employed since 2004, O'Lynn was nominated by Nancy Pelphrey and Jonathan Sutton, who are employees of Alumni Relations.
Both have high praise for her dedication to her job. Sutton wrote,” Carolyn is extremely friendly and helpful in regards to both parking and the loan of university vehicles. It is no small feat to manage such a vast grouping of responsibilities.”
Pelphrey praises O’Lynn for her “continued attention to detail, her ‘can-do’ attitude and her willingness to go the extra mile….We travel a great deal in the Alumni Relations office and using a state vehicle is certainly something we do a lot. Never have I had a problem with reserving, picking up or returning a vehicle. They are always clean, gassed and ready to load and travel. If Carolyn promises you a car, then there is one available at the promised date and time.”
As a testament to her helpfulness, the pair cited an incident involving a university vehicle that happened last June as they were returning from an extended trip to the Baltimore, Md., and Washington, D.C., areas, where they attended multiple alumni events. Close to 7:30 p.m. on the West Virginia Turnpike near the Sandstone Mountain Exit, and without warning, the auto, with fewer than 14,000 miles on it, developed multiple problems and became disabled. Stranded on the interstate, with no road signs in sight, they had no idea where they were, so they contacted the Marshall University Police Department, which contacted O’Lynn at home. She immediately went to her office.
With the help of a West Virginia Courtesy Patrol driver who had stopped, O’Lynn arranged for a tow to Beckley and for hotel accommodations, since repairs couldn’t be made until the following day. In the morning she called to tell them that a MUPD employee was on his way to pick them up. However, Pelphrey said, “Due to Carolyn’s efficiency, the car was fixed before we left Beckley and we were able to drive it back to campus. Because of Carolyn’s knowledge, efficiency and dedication, we were able to get towed, have a safe hotel for the night and return to campus in the university car. A less than ideal situation was relieved of stress and potential danger because of her attention,” Pelphrey said.
Sutton related, “Carolyn kept in touch with us to make sure we had a hotel to stay in overnight (we didn’t get checked in until close to 10 p.m.). In the morning, true to her word, Carolyn checked in to let us know the progress…(and said) she would have everything concluded for us by 10 a.m., which she did. Carolyn worked hard so we did not have the worry or stress of what to do. She kept in touch, and followed up every single time she said she would. It is this above-and-beyond dedication, not to her job but to the people she comes in contact with, that truly sets Carolyn above the rest.”
O’Lynn was presented with a plaque and a check for $100 by President Stephen J.
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