Email

1. MUnet Anti-Spam Firewall
  a. What is MUnet Spam Firewall?
  b. What services does the Spam Firewall offer?
  c. How do I access my Spam Firewall quarantine inbox?
  d. What is my Spam Firewall username and password?

2. Microsoft Outlook
  a. Who is eligible for a Microsoft Outlook account?
  b. How do I get a Microsoft Outlook account?
  c. How do I setup an Outlook mailbox?
  d. What are the default storage limits on my Faculty/Staff mailbox?
  e. How can I save older Email in Outlook?
  f. How do I add address to personal address book?
  g. How do I use the Junk E-mail Filter in Outlook 2003?
  h. How do I update my Outlook address book information?

3. Outlook Express
  a. How do I setup Outlook Express (PC)

4. Outlook Web
  a. How can I access my Outlook from off campus?
  b. What are the differences between the Outlook client and Outlook Web?

5. Vanity Email Address
  a. What is a vanity Email address?
  b. How do I create a vanity Email address?
  c. Can I change my vanity Email address once it is created?

6. myMU
  a. What is myMU?
  b. What services does myMU offer?
  c. How do I access myMU?

7. Electronic Mailing Lists
  a. Who can create electronic mailing lists?
  b. How can I create a mailing list?

8. Miscellaneous
  a. How can I find an Email address of a student, faculty, or staff member?



Microsoft Outlook

Q.  Who is eligible for a Microsoft Outlook account?

A.  Microsoft Outlook accounts are only available to university faculty and staff members. Students are encouraged to use the web portal also known as myMU for email services.

Q.  How do I get a Microsoft Outlook account?

A.  To receive an Outlook account simply take your faculty or staff ID to the Information Technology Front Desk located on the 1st floor of the Drinko Library and fill out a “MUNet Office Environment: Mailbox Request Form”.

Q.  How do I setup an Outlook mailbox?

A.  Click here to download instructions on how to setup your Outlook mailbox. Outlook mailbox setup (PDF) You must have Adobe Acrobat Reader to view this document.  Click here to download Adobe Acrobat Reader

Q.  What are the default storage limits on my Faculty/Staff mailbox?

A.  Default Mailbox Size: 2GB
Deleted Item retention: 30 days from time of deletion
Junk Email retention: 30 days from time of delivery, then 30 days until deletion
Default RSS feeds: Same as junk email retention Maximum attachment size: 20MB
-- updated 9/17/2009 --

Q.  How can I save older email in Outlook?

A.  Click here for instructions on how to setup archiving on your Outlook email account. Outlook archiving setup (PDF) You must have Adobe Acrobat Reader to view this document.  Click here to download Adobe Acrobat Reader  You may also view the following flash movie on archiving.  Outlook Archiving Setup (Flash)

Q.  How do I add address to personal address book?

A.  In order to add an email address to your Personal Address Book follow the steps below:

1. Open the email message you wish to add to your address book.
2. Once the message is open and you are viewing it, place the mouse pointer on the person's email address next to the "From:" item.
3. Right click the mouse and a mini menu appears with several selections.
4. You can then select the desired option (e.g. add to personal address book, add to contacts).

This method can also be used to add names from the "To:" item of an email message.

Q. How do I use the Junk E-mail Filter in Outlook 2003?

A. Click here to download instructions on how to setup your Outlook junk email filters. Updating your Outlook Junk E-Mail Filters (PDF) You must have Adobe Acrobat Reader to view this document.  Click here to download Adobe Acrobat Reader

Q.  How do I update my Outlook address book information?

A. Click here to download instructions on how to update your Outlook address book information. Updating your Outlook Address Book Information (PDF) You must have Adobe Acrobat Reader to view this document.  Click here to download Adobe Acrobat Reader


Outlook Web

Q.  How can I access my Microsoft Outlook account from off campus?

A. You can access your Microsoft Outlook account from off campus by following the directions located at http://www.marshall.edu/ucs/systems/Exchange/outlookweb.asp


Q.  What are the differences between the Outlook client and Outlook Web?

A. The Microsoft Outlook client is for users on campus. This requires installation of software to access the application, your email, and any calendar events you may have. Outlook Web is a web interface to the Outlook desktop client and may be accessed anywhere you have Internet access and a web browser.



Vanity Email Address

Q.  What is a Vanity Email Address?

A.  A Vanity Email Address is a more descriptive email address that you have chosen (but which must be based on your last name). For example: Ann Expert could choose a Vanity Email Address of ann.expert@marshall.edu instead of the expert1@marshall.edu email address she was originally issued.


Q.  Will my old username-based email address still work?

A.  After establishing a Vanity Email Address, you will still be able to receive email that is sent to your username-based email address. However, you will not be able to send email using that address. When you send an email message, your new Vanity Email Address must be used. If you configure your mail application to use your username-based email address, the mail system will automatically convert that address to your new Vanity Email Address before attempting to deliver the message.


Q.  Can I change my Vanity Email Address once it is created?

A.  You can change your vanity address any time you want. The vanity address must end with .lastname, your last name that is in the email database. Your last name can only be changed if you have had a legal name change. Otherwise, you can activate, delete, or change your vanity address at will. However, you need to be aware that any such change can result in the loss of email sent to an old vanity address.

Q.  Where do I go to create my Vanity Email Address?

A.  To create your Vanity Email Address please go to http://www.marshall.edu/ucs/systems/vanityemail.asp and follow the directions at the bottom of the page.



Electronic Mailing Lists

Q.  Who can create electronic mailing lists?

A.  Faculty and Staff of Marshall University can create electronic mailing lists.


Q.  How can I create a mailing list?

A. You can create a mailing list by completing an on-line web form. For additional information please visit: http://www.marshall.edu/ucs/systems/lists.asp



Miscellaneous

Q.  How can I find an Email address of a student, faculty, or staff member?

A. Using the Marshall University Electronic Phonebook you will be able to locate Email addresses of students, faculty, and staff members of Marshall University.