Marshall University Logo
Computing Services
FULL SEARCH
 
 

Marshall > IT > Service Desk
Choose Option from Navigation Bar


SEARCH INFORMATION TECHNOLOGY


Information Technology Home
Service Desk Home

Information Technology Service Desk:




Network Configuration For Windows Vista

 
1. Disabling Dial-Up
2. DHCP Setup
3. Cisco Clean Access
 


1. Disabling Dial-Up


1. Launch Internet Explorer. Click on Tools and select Internet Options from the dropdown menu.


2. Choose the Connections tab and click on LAN settings.




3. Make certain that all options are unchecked.





 


2. DHCP Setup

1. Click on the Windows icon in the lower left corner. Right click on Networks and choose Properties.




2. Click on Manage Network Connections.
 




3. In the Local Area Connections Properties window, choose Properties. A User Account Control window will appear (not shown), click Continue.






4. Select Internet Protocol Version 4. Click on the Properties button.



5. Make certain that Obtain an IP address automatically and Obtain DNS server address automatically are checked. Click OK.


 


3. Cisco Clean Access
 

Open your browser and follow the Cisco Clean Access instructions

CCA Instructions:

Set up your computer and connect the network cable to the network card. Use a network cable, not a telephone line and then connect your network cable to the network jack. (see image below)







Installing Cisco Clean Access

1. Open the browser, i.e. Internet Explorer or Mozilla Firefox (this tutorial is shown using Internet Explorer).

A web page should display; do not be alarmed if your browser does not display a traditional home page.

2. If you attempt to go to an off-campus site, you will see a MU Network window. Type your MU username and password in the appropriate fields. Click
Continue.



 

3. After reading the information provided, click Download Clean Access Agent...

4. When the CAA Setup appears, click Run.

5. When the InstallShield Wizard window appears, click Next; then click Finish.

6. When the CAA Login window appears, type your MU username and password in the appropriate fields. Make certain that Marshall is selected as the authentication provider.

7. At this point a window will appear either indicating Success (Full Access to the Network- see figure 8. below) or Temporary Access, indicating that there is one (or more) of five potential issues with your computer:

After clicking on Continue, one of the following windows will appear:


1. Windows Needs To Be Updated
 

2. AV Not Up To Date

3. AV Not Installed

4. Anti-Spyware Software Not Up To Date

5. Anti-Spyware Software Not Installed (Optional, but Recommended)

Follow the instructions indicated on the window. You may encounter more than one of the windows above.
You will have 30 minutes to discover and correct any issues that inhibiting your access.


8
. When all of the requirements have been met, you will see the following screen, indicating that you have full access to the network.

Link to 
Electronic Directory Link to 
Contact Information Link to Campus 
Map Link to 
Site Index