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Note: This policy replaces the original Computer Use and Abuse Policy and is
authorized by the Information Technology
Council.
Introduction
Information technology is playing an increasingly important
role in the life of each individual, and consequently to the Marshall
University community. Access to these finite resources is a privilege and is
provided with an expectation of responsible and acceptable use. In addition
to the principles and guidelines provided in this policy, institutional
policies along with certain federal, state and local regulations apply to
the use of the information technology environment (ITE).
General Principles and Guidelines
The basic premise of this
policy is that responsible and acceptable use of the Marshall University ITE
does not extend to whatever an individual is capable of doing. Instead,
certain principles provide a guide to users regarding responsible and
acceptable behaviors and users are responsible for knowing and understanding
them. These principles and guidelines include, but are not limited to:
-
The Marshall University ITE
was funded and developed for the sole purpose of promoting and supporting
the mission of the University.
-
Authorized users of the
Marshall University ITE, or University sponsored resources such as WVNET
and RuralNet, are those individuals who have been granted a username and
password. The username and password combination is your identity and
license to access and use the components of the Marshall University
information technology environment for which you are specifically
authorized.
-
Authorized users will abide
by institutional policies along with applicable local, state and federal
regulations.
-
The resources of the
Marshall University ITE are finite and shared. Appropriate and responsible
use of these resources must be consistent with the common good. The ITE
may NOT be used for commercial or profit-making purposes.
-
The University reserves the
right to limit access to the Marshall University ITE when investigating
cases of suspected abuse or when violations have occurred.
-
The University does not
monitor or generally restrict the content of material stored on or
transferred through the components of the ITE. Use of the ITE is a
privilege and not a public forum, therefore the University reserves the
right to restrict or deny usage of the ITE when such usage does not
promote or support the mission of the University.
-
Users must adhere to the
ethical standards governing copyright, software licensing, and
intellectual property.
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Personal web pages may
NOT contain the official Marshall University logo.
Enforcement
Violation of these
guidelines constitutes unacceptable use of information resources, and may
violate other University policies and/or state and federal law. Suspected or
known violations should be reported to the appropriate University computing
unit. The appropriate University authorities and/or law enforcement agencies
will process violations. Violations may result in revocation of computing
resource privileges, academic dishonesty or Honor Council proceedings,
faculty, staff or student disciplinary action, or legal action.
The maintenance, operation,
and security of computing resources require responsible University personnel
to monitor and access the system. To the extent possible in the electronic
environment and in a public setting, a user's privacy will be preserved.
Nevertheless, that privacy is subject to the West Virginia Access to Public
Records Act, other applicable state and federal laws, and the needs of the
University to meet its administrative, business, and legal obligations.
Commentary
Introduction and analogies
The Information
Technology Environment discussed above consists, not only, of the
superficial wires, equipment and devices of the data, voice, video, and more
conventional information networks on our campuses (and the world!) but also
the more subtle milieu created by the integration of these technologies into
our everyday life situations. In this respect the whole is much greater than
the sum of the parts and thus the effect of inappropriate use of this
resource can be much greater than might be imagined. This should not be a
cause for hesitation about its use but merely a call for thoughtful
consideration of action.
In describing the
responsibilities and acceptable behaviors related to the Information
Technology Environment, certain analogies can be drawn. Social norms,
behaviors, and responsibilities associated with the use of electronic
communication, publication, media, and access authorization are no different
than the conventional mediums with which we are all familiar, i.e.,
-
Email or electronic mail is
just another form of mail or communications,
-
Posting to a news group is
the same as posting a notice or comment on a bulletin board, newsletter,
letter to the editor, call to a talk show, etc.,
-
Participating in a chat
group is the same as participating in discussions anywhere a group might
congregate face-to-face e.g. in a class, the student center, recreation
room, lounge, church group, etc.,
-
Creating a WWW or World Wide
Web presence is publishing (i.e., making public) your own magazine,
memoirs, diary, biography, press release, newsletter etc. Consequently,
you are not only, typically, the author but also, perhaps more
importantly, you become the editor and publisher and are responsible for
your publication from a legal standpoint. Even though Marshall University
is not the publisher, editor, or author it is the provider of the resource
and, as such, is associated with your publication. Therefore, Marshall
University maintains the right to restrict or deny use of this resource
when usage does not promote or support the mission of the University or
the State of West Virginia.
-
User id and password
combinations are your identity and license to use and access limited
portions of the IT environment. In this sense they are like your MU
identification card or a drivers license. Impersonating another
individual, or allowing another to impersonate yourself is not acceptable
behavior.
-
The computing systems used
for mail, WWW, and other technologically augmented services are similar to
a residence hall room, or assigned work or office space. The space (and
some of the content) belongs to Marshall University and the State of West
Virginia but other personal items in the room belong to you. In this sense
MU has an obligation to provide a reasonable amount of security to protect
your personal property but cannot assume full responsibility for it nor
guarantee full privacy (if you are concerned about the inadvertent
disclosure of information you should protect these items in another way).
Similarly, as in your
residence hall room or office space, in the course of normal maintenance of
the IT environment, certain information may be seen by those attending to
the maintenance. All employees of Information Technology are instructed that
the disclosure of this information is a punishable offense (as is the
willful intrusion without cause). Also, in a similar manner, you are allowed
the use of certain space and accouterments and are expected to utilize them
in a responsible manner by taking proper care, providing reasonable
security, and respecting the property and privacy rights of others occupying
similar spaces and their assigned, and private resources.
Common Forms of Violations
Although most users strive for
acceptable and responsible use of the ITE, inexperienced users may
unwittingly engage in behaviors that violate the principles and guidelines
of responsible and acceptable use. To that end, this section outlines some
of the more common forms of violations that occur. These examples should not
be interpreted as an exhaustive list of violations. Questions regarding the
appropriateness of specific behaviors should be directed to Computing
Services.
-
Furnishing false or
misleading information or identification in order to access another user's
account
-
Using another person's
username/password or letting someone else use your username/password
-
Investigating, reading or
attempting to access another user's files without permission
-
Attempts to access or
manipulate certain components of the information technology environment
without authorization
-
Alteration of software,
data, or other files without authorization
-
Disruption or destruction of
equipment or resources
-
Using subterfuge to avoid
being charged for computer resources or deliberate, unauthorized use of
another user's account to avoid being billed for services
-
Copying or attempting to
copy data or software without authorization
-
Sending mail or a program
which will replicate itself or do damage to another user's account
-
Interfering with legitimate
work of another user
-
Sending abusive, harassing,
or obscene messages
-
Viewing or listening to
objectionable, obscene, pornographic, or harassing material in public
areas
-
Excessive recreational use
of resources
-
Sending chain letters or
unauthorized mass mailings or transmitting a crippling number of files
across a network
-
Sending hoax messages or
forged messages, including messages sent under someone else's username
-
Any activity or action that
violates the University's Student Code of Conduct or Policies,
faculty/staff policies and regulations, or federal, state, or local laws.
Enforcement
Computing Services
is authorized to engage in investigations and apply certain penalties to
enforce this policy. These penalties include, but are not limited to,
temporary or permanent reduction or elimination of access privileges to any
or all of the components of the ITE. If, in the opinion of Computing
Services, it is necessary to preserve the integrity of facilities, services,
or data, Computing Services may suspend any access, whether or not the
account owner is suspected of a violation. In such a case, Computing
Services will attempt to notify the user of any such action after the
potential threat to the facilities, services, or data is contained. If such
an investigation is required it will be done only under the direct
authorization of the Executive Director of Computing Services and all effort
will be made not to disclose any content to anyone other than those with a
need to know during the investigation or adjudication of the alleged offense.
Consequences of the discovery
and investigation process or normal maintenance might include the inspection
of files contained in an individual's storage space or monitoring selected
traffic on the networks. Again, all effort will be made not to disclose any
content to anyone other than those with a need to know. However, where there
are moral, ethical, or legal implications of the nondisclosure of such
information Computing Services personnel are similarly instructed to contact
the Executive Director of Computing Services, who, may authorize its
disclosure to appropriate authorities if deemed warranted.
In most cases an individual
accused of a violation of this policy will be notified and have an
opportunity to respond before a final determination of a penalty is made.
The Executive Director of Computing Services or their designee, in
conjunction with other responsible parties (e.g., University Counsel,
Student Judicial Affairs, Academic Affairs, or Personnel) will examine the
available evidence and circumstances. If a penalty is levied, the decision
may be appealed through the appropriate channels.

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