2007-2008 Proposed
Customer Support Levels, Products, and Services - Detail

 

The following table lists the products and support levels for University-owned computer equipment. These guidelines have been presented to the University Information Technology Council during their  April 2007 meeting.

Please review the UCS Customer Support Policy on the Computing Services web page for definitions of support levels and products.

Supported Item Update

Anticipated First Full Support Date

Full Support Date

Transitional Support Date

Legacy Support Date

Custom
Support Date

Support Terminated Date

Microsoft Windows 3.11 - Workgroups

 

7/1993

1/1996

7/1996

 

7/1997

Microsoft Windows 95

 

1/1996

7/1998

7/1999

 

7/2000

Microsoft Windows 98

 

1/1998

7/1999

1/2000

 

7/2001

Microsoft Windows 98SE

 

7/1998

1/2001

1/2002

 

7/2002

Microsoft Windows ME

 

 

 

 

10/2000

1/2002

Microsoft Windows NT

 

7/1998

7/2000

1/2000

 

7/2001

Microsoft Windows 2000 Professional

 

7/2000

1/2002

1/2003

 

7/2003

Microsoft Windows XP Professional

7/2002

7/2002

7/2007

1/2008

 

7/2009

Microsoft Windows Vista EE

7/2007

 

 

 

 

 

             
Windows Mobile 2003 SE   7/2005   7/2007    
Windows Mobile 5   7/2006        
Windows Mobile 6 7/2007          
             

Microsoft Office 95 Professional

 

7/1995

7/1997

1/2000

 

7/2000

Microsoft Office 97 Professional

 

7/1997

7/2000

7/2002

 

7/2003

Microsoft Office 2000 Professional

 

1/2000

7/2002

1/2003

 

1/2006

Microsoft Office XP Professional 1/2002 1/2002 7/2004 7/2007   7/2008

Microsoft Office 2003 Professional

7/2004

7/2004

7/2007

1/2008

 

7/2009

Microsoft Office 2007 Professional 

7/2007

 

 

 

 

 

             

Macintosh OS 7.x

 

 

 

 

7/1997

7/1999

Macintosh OS 8.x

 

 

 

 

7/1999

7/2000

Macintosh OS 9.x

 

7/2000

1/2002

7/2002

 

7/2003

Macintosh OS 10.0 7/2002 1/2002 1/2003     7/2005

Macintosh OS 10.1

7/2002

7/2002

1/2003

 

 

7/2005

Macintosh OS 10.2 1/2003 1/2003 7/2005     7/2007
Macintosh OS 10.3 1/2004 1/2004 7/2006     7/2007
Macintosh OS 10.4 5/2005 5/2005        

Macintosh OS 10.5

 

 

 

 

 

 

             

Microsoft Office for Macintosh

 

7/1998

1/2001

7/2002

 

1/2003

Microsoft Office 2001 Macintosh

 

1/2001

1/2002

1/2003

 

7/2003

Microsoft Office v.10 Macintosh

7/2002

7/2002

1/2005

 

 

 

Microsoft Office 2004 Macintosh 1/2005 1/2005        
Microsoft Office 2008 Macintosh            

 

 

 

 

 

 

 

Intel 486 16MB

 

7/1993

7/1996

7/1997

 

 7/1999

Intel Pentium/Pentium Pro 32/64MB RAM

 

7/1995

7/1997

7/1998

 

 7/2000

Intel Pentium II 128MB RAM

 

7/1997

7/2001

1/2003

 

 7/2005

Intel Pentium III 128/256MB RAM

 

7/1999

7/2003