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UCS Home
Help Desk Home
UCS Help Desk:
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Here you will find information related to the Marshall University
Information Technology Service Desk. Please use the menu to the left to navigate the site.
The
Information Technology Service Desk is located
on the 1st floor of the Drinko
Library. The Service Desk may be contacted via email at
servicedesk@marshall.edu
or by phone at: (304)
696-3200 Huntington calling area
(304) 746-1969 Charleston calling area
(877) 689-8638 Toll free, outside the Huntington/Charleston calling areas
The hours of operation are as follows:
- The Information
Technology (IT) Service Desk is open and available to take all calls and walk ups from 8:00 AM to 5:00 PM Monday through Thursday and from 8:00 AM to 4:30 PM Friday.
- The IT Service Desk is available via phone support ONLY
between the hours of 5:00 PM and 1:00 AM Monday through Thursday, Friday 4:30 PM - 9:00 PM, and Sunday from 9:00 PM until 1:00 AM.
- The IT Service Desk is *on-call Saturday 12:00 PM to 9:00 PM and Sunday from 1:00 PM until 9:00 PM.

* On-Call – Calls/Messages
received will be returned within 1 business hour
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