Here you will find information related to the Marshall University Information Technology Service Desk. Please use the menu to the left to navigate the site.

The Information Technology Service Desk is located on the 1st floor of the Drinko Library. The Service Desk may be contacted via email at servicedesk@marshall.edu or by phone at:

(304) 696-3200   Huntington calling area
(304) 746-1969   Charleston calling area
(877) 689-8638   Toll free, outside the Huntington/Charleston calling areas

The hours of operation are as follows:

• The Information Technology (IT) Service Desk is open and available to take all calls and walk ups from 8:00 AM to 5:00 PM Monday through Thursday and from 8:00 AM to 4:30 PM Friday.
• The IT Service Desk is available via phone support ONLY between the hours of 5:00 PM and 1:00 AM Monday through Thursday, Friday 4:30 PM - 9:00 PM, and Sunday from 9:00 PM until 1:00 AM.
• The IT Service Desk is *on-call Saturday 12:00 PM to 9:00 PM and Sunday from 1:00 PM until 9:00 PM.
  
  

* On-Call – Calls/Messages received will be returned within 1 business hour