Marshall University Departmental IT Billable Service Rate
 
Computing Services
 
MUNet Account for Student, Faculty, or Staff ..................................................No Charge
 
MUNet Virtual Drive (V: Drive) 100MB Server Disk Space
per MUNet Account .....................................................................................No Charge
 
Additional Network Server Disk Space per 100MB per year
(includes network backup and NTFS Security/Permissions) ................................$25/year
 
SMTP/IMAP/POP Email & Personal Web Page 20MB per Account .......................No Charge
 
MUINFO Banner Account & 25MB of Disk Space for Faculty/Staff........................No Charge
 
Faculty/Staff Exchange Account & 100MB of Server Space per Account................No Charge
 
Standard Test Scoring/Survey Computation....................................................No Charge
 
Initial diagnosis of workstation problem i.e., categorization of
problem as network, hardware, or software related..........................................No Charge
 
Initial installation of Supported Desktop System with Supported
Operating system image for Faculty/Staff Desktop
(data backup is customer's responsibility) ....................................................No Charge
 
Reinstall of Supported Desktop Image on Supported System for
Faculty/Staff Desktop (data backup is customer's responsibility) ......................No Charge
 
Assist with backup of customer data ....................................................$25/person/hour
 
Consultation on new computer purchase .......................................................No Charge
 
Consultation/Assistance/Management in Private
(College/Department owned) Computer Lab/Classroom or other facility .............$25/hour
 
Assessment Consultation & Installation of Network card,
new Memory SIMM/DIMMs or additional IDE/ATA Device
(Hard Disk, CD-R/RW, ZIP, DVD, etc.) in existing supported computer....$25.00/person/hr
 
PCI network card ............................................................................................$20.00
 
PCMCIA network card ......................................................................................$40.00
 
PCI network card bundle
(includes PCI network card, patch cable, and installation) ....................................$50.00
 
PCMCIA network card bundle
(includes PCMCIA network card, patch cable, and installation) ...............................60.00
 
Migration of User Data from existing desktop system
(one hour minimum)........................................................................ $25/person/hour
 
Virus Removal and Restoration If using non-standard image
(one hour minimum).........................................................................$25/person/hour
 
Software Installation Assistance other than Supported image..................$25/person/hour
 
New MUNet Connection where Voice/Data Jack Exists..........................................$500.00
 
New MUNet Voice/Data Jack Installation............................................................$250.00
 
Network Connection upgrade to QOS guarantees, e.g., video service....................$500.00
 
2-12 station Lab/Classroom Switched 10/100 Installation
(Gigabit Uplink) not including electrical or conduit...........................................$3,500.00
 
13-24 Station Lab/Classroom Switched 10/100 Installation
(Gigabit Uplink) not including electrical or conduit...........................................$6,000.00
 
25-48 Station Lab/Classroom Switched 10/100 Installation
(Gigabit Uplink) not including electrical or conduit..........................................$11,000.00
 
Office 4 Port Switch for Notebook, Printer, etc.
Connection Sharing in same room.....................................................................$60.00
 
Office 8 Port Switch for Notebook, Printer, etc.
Connection Sharing in same room.....................................................................$80.00
 
Network Connection Annual Maintenance Fee for Each Active MUNet Jack................$60.00
 
Network Connection Annual Surcharge for QOS guarantees, e.g., video service......$900.00
 
Annual Client Network Software Fee per PC per year (proposed)............................$65.00
 
Network Station Cable Replacement Category 5e - 25 foot...................................$15.00
 
Network Station Cable Replacement Category 5e - 15 foot...................................$10.00
 
Network Computer Campus Relocation...............................................................$25.00
 
Assistance with Desktop or Notebook
Hardware Diagnosis in/out of warranty..................................................$25/person/hour
 
MU/WVNET Off-Campus Internet & MUNet Dial-up V.90 56kbps
Service with State-wide toll free 500 number.............................................$16.95/month
 
Charge for investigation, testimony, due process discovery and
documentation of verified/convicted violation of acceptable use policy
per person per incident .....................................(typical incident $450) $45/person/hour
 
File Backup/Restore due to other than equipment failure
(includes network restore to V: drive, apps etc.)..................................................$25.00
 
Laser Print 8.5”x l I” black/white.................................................................$0.10/page
 
Laser Print 8.5”xl I” full color......................................................................$0.50/page
 
Programming/Analysis basic...............................................................$25/person/hour
 
Programming/Analysis advanced.........................................................$50/person/hour
 
Database Programming......................................................................$50/person/hour
 
 
Server Management services for enterprise class server
 
• location of server in machine room w ups
 
• acquisition and 4 year cycle replacement of server
 
• maintenance coordination for server
 
• operating systems support of server
 
• backup services for server
 
• database administration services
 
• application support
 
Total package exclusive of applications/database software w SLA..............$10,000/month
 
 
Server Management services for departmental class server
 
• location of server in machine room w ups
 
• acquisition and 4 year cycle replacement of server
 
•maintenance coordination for server
 
• operating systems support of server
 
• backup services for server
 
• database administration services
 
• application support
 
Total package exclusive of applications/database software w SLA................$4,000/month
 
Libraries
 
Center for Instructional Technology
 
Color Print Larger than 8.5”x 11”
 
Regular paper......................................................................................$3.00/sq. foot
 
Heavy Coated paper.............................................................................$3.50/sq. foot
 
Tyvek..................................................................................................$4.50/sq. foot
 
Tyvek/UV inks.............................................................. .......................$5.00/sq. foot
 
 
Telecommunications
 
analog set and basic service.............................................................................$30.75
 
digital set and basic service..............................................................................$44.50
 
ip set and basic service....................................................................................$44.50
 
install new phone outlet.................................................................................$250.00