Basic Support
	MUNet Account for Student, Faculty, or Staff		No Charge
	MUNet Virtual Drive (V: Drive) 100MB Server Disk Space per MUNet Account for Student, Faculty, or Staff		No Charge
		Additional Network Server Disk Space (includes network backup and NTFS Security/Permissions) 100MB per year 500MB per year 1GB per year	$25/year $75/year $125/year
	SMTP/IMAP/POP Email & Personal Web Page 20MB per Account		No Charge
	MUINFO Banner Account & 25MB of Disk Space for Faculty/Staff		No Charge
	Exchange Account & 100MB of Server Space per Account for Faculty/Staff		No Charge
	Initial diagnosis of a university owned/supported PC/MAC problem i.e., categorization of problem as network, hardware, or software related		No Charge
	Initial installation of Supported Desktop System with Supported Operating system image for Faculty/Staff Desktop (data backup is customer's responsibility)		No Charge
	Reinstall of Supported Desktop Image on Supported System for Faculty/Staff Desktop (data backup is customer's responsibility)		No Charge
	Assist with backup of customer data		$25/hour
	Antivirus software PC/MAC (for Student, Faculty, or Staff)		No charge
	Assistance with the installation of antivirus software (for Student, Faculty, or Staff)		No charge
	Computer Relocation
	Port security reconfiguration		No Charge
	Moving of computer (see Physical Plant)
	Printing
	Laser Print 8.5”x 11” black/white		$0.10/page
	Laser Print 8.5”x11” or 11"x17" full color		$0.50/page
	Network Cards/Cables
	PCI network card		$20.00
	PCMCIA network card for notebook		$40.00
	PCI network card bundle (includes PCI network card, patch cable, and installation)		$50.00
	PCMCIA network card bundle for notebook (includes PCMCIA network card, patch cable, and installation)		$60.00
	USB network card		$50.00
	USB network bundle (includes USB network card, patch cable, and installation)		$60.00
	Network cable category 6 - 25 foot		$10.00
	Network cable category 6 - 10 foot		$8.00
	Advanced Support
	Assessment Consultation & Installation of Network card, new Memory SIMM/DIMMs or additional IDE/ATA Device (Hard Disk, CD-R/RW, ZIP, DVD, etc.) in existing supported computer		$25.00/hr
	Virus Removal and Restoration If using non-standard image (one hour minimum)		$25/hour
	Software Installation Assistance other than Supported image		$25/hour
	Assistance with Desktop or Notebook Hardware Diagnosis in/out of warranty		$25/hour
	File Backup/Restore due to other than equipment failure (includes network restore to V: drive, apps etc.)		$25.00
	Programming/Analysis basic		$25/hour
	Programming/Analysis advanced		$50/hour
	Database Programming		$50/hour
	Off-Campus Internet
	MU/WVNET Off-Campus Internet & MUNet Dial-up V.92 56kbps Service with State-wide toll free 500 number		$16.95/month
	Consultation
	Consultation on new computer purchase		No Charge
	Consultation/Assistance/Management in Private (College/Department owned) Computer Lab/Classroom or other facility		$25/hour
	Client Workstation Software Fee
	This University fee (not a Computing Services fee) funds the University site-licensed software such as Microsoft Windows, Office, Antivirus, and others.
	Client Workstation Software Fee (per computer, laptop, etc.)		$65/year
	Networking
	New MUNet Connection where Voice/Data Jack Exists		$500.00
	New MUNet Voice/Data Jack Installation		$250.00
	New MUNet Wireless 802.11 a/b/g Access Point (Includes access point, wiring power, and installation)		$1,500.00
	Wireless Extended Antenna		$180.00
	Network Connection upgrade to QOS guarantees, e.g., video service		$500.00
	2-12 station Lab/Classroom Switched 10/100 Installation (Gigabit Uplink) not including electrical or conduit		$3,500.00
	13-24 Station Lab/Classroom Switched 10/100 Installation (Gigabit Uplink) not including electrical or conduit		$6,000.00
	25-48 Station Lab/Classroom Switched 10/100 Installation (Gigabit Uplink) not including electrical or conduit		$11,000.00
	Office 4 Port Switch for Notebook, Printer, etc. Connection Sharing in same room		$40.00
	Office 8 Port Switch for Notebook, Printer, etc. Connection Sharing in same room		$60.00
	Network Connection Annual Maintenance Fee for Each Active MUNet Jack		$60.00
	Network Connection Annual Maintenance Fee for Each Wireless Access Point		$180.00
	Network Connection Annual Surcharge for QOS guarantees, e.g., video service		$900.00
	Telecommunications
	Analog basic service		$27.00/month
	Standard single line 2500/IP4606		$30.75/month
	Multi-line display, multiple call buttons, speakerphone 7406/8410/IP4612		$44.50/month
	IP set Multi-line display, multiple call buttons, speakerphone 8434/IP4624		$48.00/month
	Install new phone outlet		$250.00
	Server Management services for enterprise and departmental class server or SAN
		• location of server in machine room w ups   • maintenance coordination with vender for server(s)   • operating systems support of server   • backup services for server   • application support *Systems must be configured by computing services and must be maintained by vender hardware/software contracts. Total package exclusive of applications/database software w SLA 1 server and < 1TB SAN 1-3 servers or < 3TB SAN 1-5 servers  or < 6TB SAN 1-10 servers or < 12TB SAN	$1,000/month $4,000/month $6,000/month $10,000/month
	Miscellaneous
	Standard Test Scoring/Survey Computation		No Charge
	Charge for investigation, testimony, due process discovery and documentation of verified/convicted violation of acceptable use policy (typical incident $450)		$45/person/hour
	Prices may change without notice.