 |
|
|
|
|
|
|
Computing Services (Remit Collections to ORG 5320
Fund 119005) |
|
|
|
|
Standard Services
and Support |
|
|
|
|
|
MUNet Account for
Student, Faculty, or Staff |
No Charge |
|
|
|
|
MUNet Virtual Drive (V: Drive) 200MB Server Disk Space
per MUNet Account for Student, Faculty, or Staff |
No Charge |
|
|
|
| |
Additional Network Server Disk
Space (includes network backup and NTFS Security/Permissions)
100MB per year
500MB per year
1GB per year |
$25/year
$75/year
$125/year |
|
|
|
|
SMTP/IMAP/POP Email &
Personal Web Page 20MB per Account |
No Charge |
|
|
|
|
MUINFO
Banner Account & 25MB of Disk Space for Faculty/Staff |
No Charge |
|
|
|
|
Exchange Account &
100MB of Server Space per Account for Faculty/Staff |
No Charge |
|
|
|
Additional
Exchange Server Disk
Space (includes network backup and NTFS Security/Permissions)
100MB per year
500MB per year
1GB per year |
$25/year
$75/year
$125/year |
|
|
|
|
Initial diagnosis of
a university owned/supported PC/MAC problem i.e., categorization of problem
as network, hardware, or software related |
No Charge |
|
|
|
|
Initial installation
of Supported Desktop System with Supported Operating system image for
Faculty/Staff Desktop
(data backup is customer's responsibility) |
No Charge |
|
|
|
|
Reinstall of Supported Desktop Image on Supported System for
Faculty/Staff Desktop (data backup is customer's responsibility) |
No Charge |
|
|
|
|
Assist with backup of
customer data |
$25/hour |
|
|
|
|
Antivirus software
PC/MAC (for Student, Faculty, or Staff) |
No charge |
|
|
|
|
Assistance with the
installation of antivirus software (for Student, Faculty, or Staff) |
No charge |
|
|
|
|
|
|
|
|
|
|
Nonstandard
Services and Support (Charged on a Cost Recovery Basis) |
|
|
|
|
|
Assessment Consultation & Installation of Network card,
new Memory SIMM/DIMMs or additional IDE/ATA Device
(Hard Disk, CD-R/RW, ZIP, DVD, etc.) in existing supported computer |
$25/hour |
|
|
|
|
Virus Removal and
Restoration If using non-standard image (one hour minimum) |
$25/hour |
|
|
|
|
Software Installation
Assistance other than Supported image |
$25/hour |
|
|
|
|
Assistance with Desktop or Notebook
Hardware Diagnosis in/out of warranty |
$25/hour |
|
|
|
|
File Backup/Restore due to other than equipment failure
(includes network restore to V: drive, apps etc.) |
$25.00 |
|
|
|
|
Programming/Analysis
basic |
$30/hour |
|
|
|
|
Programming/Analysis
advanced |
$60/hour |
|
|
|
|
Database Programming |
$60/hour |
|
|
|
|
|
|
|
|
|
|
Computer Relocation |
|
|
|
|
|
Port security
reconfiguration (required when physically moving a computer) |
No Charge |
|
|
|
|
Moving
of computer (see Physical Plant) |
|
|
|
|
|
Reimaging computer,
required when changing user/owner, is departments responsibility. |
No Charge |
|
|
|
|
|
|
|
|
|
|
Printing or
Duplicating |
|
|
|
|
|
Laser Print 8.5” x 11”
or 11" X 17" black/white |
$0.10/page |
|
|
|
|
Laser Print 8.5” x 11”
or 11" x 17" full color |
$0.30/page |
|
|
|
|
|
|
|
|
|
|
Network
Cards/Cables |
|
|
|
|
|
PCI network card |
$15.00 |
|
|
|
|
PCMCIA network card
for notebook |
$40.00 |
|
|
|
|
PCI network card bundle
(includes PCI network card, 25' station cable, and installation) |
$50.00 |
|
|
|
|
PCMCIA network card bundle for notebook
(includes PCMCIA network card, 25' station cable, and installation) |
$60.00 |
|
|
|
|
USB network card
|
$50.00 |
|
|
|
|
USB network bundle (includes
USB network card, 25' station cable, and installation) |
$60.00 |
|
|
|
|
Network cable
category 6 - 25 foot |
$10.00 |
|
|
|
|
Network cable
category 6 - 10 foot |
$8.00 |
|
|
|
|
|
|
|
|
|
|
Off-Campus
Internet Dial-Up Service |
|
|
|
|
|
MU/WVNET
Off-Campus Internet & MUNet Dial-up V.92 56kbps Service with State-wide toll
free 500 number |
$16.95/month |
|
|
|
|
|
|
|
|
|
|
Consultation |
|
|
|
|
|
Consultation on new
computer purchase |
No Charge |
|
|
|
|
Consultation/Assistance/Management in Private
(College/Department owned) Computer Lab/Classroom or other facility |
$35/hour |
|
|
|
|
|
|
|
|
|
| |
Miscellaneous
|
|
|
|
|
|
Standard Sheet
Scanner Test
Scoring/Survey Computation |
No Charge |
|
|
|
|
Charge for investigation, testimony, due process discovery and
documentation of verified/convicted violation of policy
or law. (typical incident $450) |
$45/person/hour |
|
|
|
|
Electronic Voting |
Currently No Charge* |
|
|
|
|
Electronic Surveys |
Currently No Charge* |
|
|
|
|
*remains free until
volume becomes excessive. |
|
|
|
|
|
|
|
|
|
|
|
Server Management services for enterprise and departmental
class server or SAN is subject to negotiations of a (SLA) generally would
include: |
|
|
|
|
|
|
• Location of server in machine room with UPS
• Maintenance coordination with vender for server(s)
• Operating systems support of server
• Backup services for server
• Systems must be configured by computing services and must be maintained by vender hardware/software contracts.
|
|
|
|
|
|
Optional services might include: |
|
|
|
|
|
• Application support (see note below about
Application support)
• Database management support
|
|
|
|
|
|
Total package exclusive of applications/database software with SLA
will be placed in any of the following groups based on: |
|
|
|
|
|
1. Size and number of
servers
2. Size of data store
3. back-up requirements i.e. frequency, inclusiveness, and special formats
4. Standard vs. nonstandard operating system support i.e.
Windows Server, Linux vs. proprietary systems, e.g. VMS, Unix etc.
5. Database Support
6. Networks / Internet configuration, access, and traffic requirements.
7. Expectation of Service Window: 8-4:30 on normal business days is the
norm, 24x7x365 will add considerable cost.
8. Application Support Services can be made available via SLA. Cost
will be determined by mutual agreement and should be based on UCS cost
recovery.
|
|
|
|
|
| Class 0 |
$100/month |
|
|
|
| Class 1 |
$500/month |
|
|
|
| Class 2 |
$1,000/month |
|
|
|
| Class 3 |
$4,000/month |
|
|
|
| Class 4 |
$6,000/month |
|
|
|
| Class 5 |
$10,000/month |
|
|
|
|
|
|
|
|
| Client Workstation
Software Fee (Remit Collections to ORG 5321 Fund
119005) |
|
|
|
|
Client Workstation
Software Fee |
|
|
|
|
|
This
University fee (not a Computing Services fee) funds the University
site-licensed software such as Microsoft Windows, Office, Antivirus, and
others. |
|
|
|
|
|
Client
Workstation Software Fee (per computer, laptop, etc.) |
$63/year |
|
|
|
|
Microsoft
Work-At-Home Media
(available for Marshall employees only, and needed only for use on
personally-owned computers) |
|
|
|
|
|
MS Office Pro 2003 |
$10.00 |
|
|
|
|
Office MAC 10.0 |
$10.00 |
|
|
|
| Office MAC Pro 2004 |
$10.00 |
|
|
|
|
Windows XP Pro |
$5.00 |
|
|
|
|
FrontPage 2003 |
$5.00 |
|
|
|
|
Visio
Pro 2003 |
$5.00 |
|
|
|
|
Project Pro 2003 |
$5.00 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Networking
and Telecommunications
(Remit Collections to ORG 5311 Fund 119005) |
|
|
|
|
New MUNet Connection
where Voice/Data Jack Exists |
$500.00 |
|
|
|
|
New MUNet Voice/Data
Jack Installation |
$250.00 |
|
|
|
|
New MUNet Wireless
802.11 a/b/g Access Point (Includes access point, wiring power, and
installation) |
$1,500.00 |
|
|
|
|
Wireless Extended
Antenna |
$180.00 |
|
|
|
|
Network Connection upgrade to QOS
guarantees on MUNet, e.g., video service |
$500.00 |
|
|
|
|
2-12 station Lab/Classroom Switched 10/100 Installation
(Gigabit Uplink) not including electrical or conduit |
$3,500.00 |
|
|
|
|
13-24 Station Lab/Classroom Switched 10/100 Installation
(Gigabit Uplink) not including electrical or conduit |
$6,000.00 |
|
|
|
|
25-48 Station Lab/Classroom Switched 10/100 Installation
(Gigabit Uplink) not including electrical or conduit |
$11,000.00 |
|
|
|
|
Office 4 Port Switch for Notebook, Printer, etc.
Connection Sharing in same room |
$40.00 |
|
|
|
|
Office 8 Port Switch for Notebook, Printer, etc.
Connection Sharing in same room |
$60.00 |
|
|
|
|
Network Connection Annual Maintenance Fee for Each Active MUNet
Jack |
$60.00 |
|
|
|
|
Network Connection
Annual Maintenance Fee for Each Wireless Access Point |
$180.00 |
|
|
|
|
Network Connection Annual Surcharge for QOS
guarantees on MUNet, e.g., video service |
$900.00 |
|
|
|
|
Internet Service Fee |
$36.00/compt/yr |
|
|
|
|
|
|
|
|
|
|
Telecommunications
|
|
|
|
|
|
Analog basic service |
$27.00/month |
|
|
|
|
Standard single line 2500/IP4606 |
$30.75/month |
|
|
|
|
Multi-line display, multiple call buttons, speakerphone 7406/8410/IP4612 |
$44.50/month |
|
|
|
|
IP set Multi-line display, multiple call buttons, speakerphone 8434/IP4624 |
$48.00/month |
|
|
|
|
Install new phone outlet |
$250.00 |
|
|
|
|
|
|
|
|
|
|
|
|
Prices may change without notice. |