2500 model

Table of Contents
 

• Hold • Conf • Call Transfer • Automatic Callback • Call Forwarding • Call Pickup

• Call Waiting • Last Number Dialed • Call Park   • Send All Calls • Abbreviated Dial List • Transfer to Audix

HOLD		Keeps a call waiting while you check records or make another call. To hold a call and answer a waiting call, see Call Waiting.
To put a call on hold:		Press “R” (recall button) or Switchhook Dial Hold access code #8
To return to call on hold:		Hang up (You will be rung back by held call)        Or Press ‘“R” or Switchhook and dial the Hold code again
CONFERENCE		Extends 2-party call to 3-party conference.
To add 3rd party:		Press “R” or Switchhook (first caller is put on hold - will hear music) Dial 3rd party - wait for answer Announce to 3rd party that you are adding them to a conference call Press “R” to connect all three parties
To drop 3rd party, busy tone, or no answer:		Press “R” (you are connected to original party)
CALL TRANSFER		Transfer your party to another party.
To transfer a call:		Press “R” (first caller is put on hold) Dial other party to whom call is to be transferred Wait until party answers, announce call, and hang up
To cancel transfer request:		Press “R” (You are reconnected to held party)
AUTOMATIC CALLBACK		Allows you to be automatically called back when you call an internal extension number and receive a busy tone.
If you get a busy tone:		Press “R” or Switchhook Dial Automatic Callback activate code *5 Redial the busy extension number (you will hear confirmation tone) Hang up (As soon as the busy party and you are both idle, you get 3-burst ringing. When you answer, other party gets regular ringing)
CALL FORWARDING		Temporarily sends your calls to another number.
To activate--lift handset and:		Dial Call Forwarding activate code - *2 Dial number to which you want your calls forwarded (Can forward to any local 7-digit number as well as on campus extensions)
To cancel -- lift handset and:		Dial Call Forwarding cancel code - #2
CALL PICKUP		Permits answering a call to someone in your pickup group from your own telephone.
To answer a ringing telephone in your pickup group:		Lift handset Dial Call Pickup code -- #4
CALL WAITING		Allows a caller to a busy single-line telephone to wait for an answer.
To answer a waiting call after completing present call :		Complete call and hang up (you’ll be rung back if the caller is still waiting.)
To answer a waiting call by holding present call:		Press "R" or Switchhook Dial Call Waiting access code -- #8
To return to first caller:		Press "R" or Switchhook Dial Call Waiting access code -- #8 (you can alternate between parties as many times as you wish with this procedure.)
LAST NUMBER DIALED		Allows user to recall the last number dialed by using a code instead of redialing the number.
To use Last Number Dialed:		Lift handset Dial Last Number Dialed access code -- #9 (Main Campus and MEB building)
CALL PARK		Allows user to answer a call on one telephone "park” the call then retrieve from another location.
To park a call and retrieve it from another location:		Press Switchhook Dial Call Park access code -- 121 Hang up
To retrieve a parked call:		Get dial tone Dial answerback code -- 128 Dial extension number that originally parked the call
SEND ALL CALLS		Redirects all calls to the coverage path previously set on the system.
To activate:		Dial Send All Calls activate code -- *3
To cancel:		Dial cancel code -- #3
ABBREVIATED DIAL LIST		Permits shorter dialing of stored numbers and access codes.
To program abbreviated dial list		Lift receiver, listen for dial tone Press *O for system access Dial system list “1” Dial list member number (1 thru 0) Dial desired telephone number (remember to use 9+ number for off campus and 9+ 1 +area code for long distance numbers) Press the # sign when completed Listen for confirmation tone. Hang up
To call programmed number:		Lift receiver, listen for dial tone Dial access code *7 Dial desired list member (1 thru 0)
TRANSFER TO AUDIX		Allows you to transfer a call that has covered to you or a call on which you have performed a call pickup directly to the AUDIX mailbox of the person to whom the call was placed originally.
To transfer to AUDIX:		Press "R" button Dial code 165 Hang up