One of the primary functions of the the
Marshall University Electronic Mail Hub is serving as the default storage
location for electronic mail. When you are assigned an MUnet Account at
Marshall University, you are also given an e-mail account on the Electronic
Mail Hub. At the present time, the Electronic Mail Hub runs on a series of
computers known collectively as MUMAIL.
You can access your e-mail on the Electronic Mail Hub in a
variety of ways. Computing Services recommends you use Marshall University's
Web Portal, also called myMU.
Other methods of accessing your Marshall e-mail include the use of
Internet-based e-mail programs. Basic instructions on configuring these
common programs are listed below in the section titled "Using an
Internet-based E-mail Program".
myMU: The Marshall University Web Portal
The myMU Web Portal offers an easy-to-use,
web-based interface to your messages stored on the Marshall Electronic Mail
Hub. This browser-based access is ideal for today's on-the-go e-mail users.
In addition to the ability to read, reply and create new messages, myMU
provides you with enhanced features such as a large address book, SSL-secured
access, use of file attachments, and improved folder management. You now
have instant access to your campus e-mail messages from just about any
computer that has Internet access and a web browser. The primary benefit of
the myMU e-mail interface is there is no need to configure your computer's
e-mail application to access your e-mail. Simply point your web browser to:
Using an Internet-based e-mail Program
Another option to access your e-mail on the
Electronic Mail Hub is through the use of Internet-based e-mail programs.
Examples of Internet-based e-mail programs include software such as Outlook
Express (included with Microsoft Windows and Apple Mac OS), Netscape
Communicator, and Eudora. Initially, you will need to take a few minutes to
configure the e-mail program on your primary computer (in the residence
halls, apartment or home) to use the appropriate mail servers.
Safe computing note:
Configuring Internet e-mail is only recommended for your own computer. If
you incorrectly configure Internet-based e-mail on a computer that is shared
with other users, they may be able to read your e-mail messages. It is best
to use web-based e-mail such as mymu
when using a computer lab or visiting friends or relatives.
A brief understanding of the various mail servers is
helpful in properly configuring your e-mail program. Marshall University
Electronic Mail Hub actually runs three different types of mail servers (two
for reading your e-mail and one for sending e-mail messages).
In order to read your e-mail from the Electronic Mail Hub
you will need to specify either the POP or the IMAP mail
server (each of which are also known as incoming mail servers).
Your e-mail program may allow you to choose the type of mail server to use.
When configuring your e-mail program for IMAP, you should specify
IMAP.marshall.edu as your incoming mail server. When configuring your e-mail
program for POP3, you should specify POP.marshall.edu as your incoming mail
When you send an e-mail message, your e-mail program will
need to connect to an SMTP server
(sometimes known as an outgoing mail server). The SMTP server is
responsible for sending electronic mail messages and must be configured in
your e-mail program.
How you configure an SMTP server in your e-mail program
depends on the
Internet Service Provider (ISP) that you use to connect to the Internet.
If you are on-campus, or if you dial-in using WVNET as your ISP, you can
specify SMTP.marshall.edu as your outgoing mail server. Otherwise,
you should contact your ISP to determine the Internet name of their SMTP
server. If you cannot use your ISP's mail server and you are not on the
Marshall network, then you will have to configure your program to use
secure SMTP port 587, and set your program to use your MUNet username
and password. Computing Services uses this configuration to prevent
unauthorized SPAM e-mail from being sent through our servers. You will not
be able to send your e-mail through MUMAIL - you will receive a "relaying
error" - without this being correctly configured.
Before attempting to use an Internet-based Mail Program,
you should verify that your e-mail is being delivered to the Electronic Mail
Hub. You can do this by checking the
Location for your account. The on-line e-mail Delivery Location page
displays your e-mail address, which will need to be entered into your e-mail
program. You can use this webpage to have your Marshall.edu e-mail delivered
(forwarded) to another e-mail address. (This is the e-mail equivalent of a
postal forwarding order when you change addresses.)
Finally, you will need your MUNet Username and Password for the
MUMAIL system. Your e-mail Program will require this information in order to
connect to the Marshall University Electronic Mail Hub to access your e-mail
Still Have Questions?
Should you need further assistance with
accessing your e-mail, please contact the Computing Services