Frequently Asked Questions

Spring 2022 Plans
This website has been updated with information for the spring 2022 semester.

For more information or questions, please e-mail

The following Frequently Asked Questions (FAQs) reflect Marshall University’s current policies and resources for addressing the COVID-19 pandemic. This page is designed to best answer questions that are applicable to the university community’s constituencies at large. It is important to note some individual situations will need to be addressed on a case-by-case basis.

General Preparedness Questions

Marshall University continues to take all recommended steps to protect the health and safety of our campus community, including students, faculty, staff and visitors. Marshall’s health and safety experts monitor all federal, state and local health and wellness resources, and will adjust the plans as necessary.

The university’s complete Return-to-Campus plan is available for review on this website, which also features a comprehensive dashboard showing testing and vaccination data for the university community, as well as other resources.

Since the beginning of the pandemic, all Marshall campuses have increased cleaning and sanitizing protocols. Updated cleaning protocols have been executed with the guidance of federal and state officials.

Classrooms are being disinfected daily. Cleaning and disinfection of facilities is done in accordance with protocols recommended by the Centers for Disease Control and Prevention, using Environmental Protection Agency-approved products effective against the COVID-19 virus.

Students and employees have access to disposable sanitizing wipes located at the end of each hall to disinfect chairs and workspaces.

Hand sanitizing stations are available in all university buildings.

The university has returned to full operations and unless a telecommuting agreement is in place, employees are expected to have returned to the workplace.

Requests for medical accommodations for employees will be reviewed by Human Resource Services.

University Telecommuting Policy

Telecommuting Request Form

General Health and Safety Questions

Yes. Masks are required at all times in public areas inside university buildings, regardless of vaccination status. Students are not required to wear a face covering in their residence hall rooms and employees are not required to wear masks in their personal workspaces.

Any employee who refuses to wear a mask or follow other university health and safety directives is subject to the disciplinary process in the Board of Governors and Human Resource Services policies and procedures.

Students are subject to the rules of the student judicial system and Board of Governors Policy No. SA-1, Student Rights and Responsibilities. Students who may want to submit a complaint about a violation should complete the form on the Student Conduct website.

Wash your hands often with soap and water for at least 20 seconds, especially after being in public or blowing your nose or coughing. If soap and water are not available, use hand sanitizer that contains at least 60% alcohol. Avoid shaking hands or touching your face with unwashed hands.

Marshall University is conducting surveillance testing of all on-campus students at the beginning of the spring 2022 semester, regardless of vaccination status.

The university also will be conducting weekly testing of randomly selected cohorts of unvaccinated on-campus students and employees this spring, including those who have elected not to disclose their vaccination status. The goal of this sentinel surveillance testing is to help detect potentially infected individuals and to keep them from infecting others.

Fully vaccinated individuals are exempt from testing unless requested as part of start-of-semester protocols or contact tracing.

If a student or employee comes in close contact with someone who has COVID-19 or otherwise believes they may have been exposed to the virus, they should immediately call their personal healthcare provider (for employees) or Student Health at 304-691-1100 (for students). The healthcare provider or Student Health professional will decide if testing is necessary. Cabell Huntington Hospital/Marshall University Medical Center offers convenient, local testing options. Stay home if COVID-19 symptoms develop and go home immediately if symptoms occur during a face-to-face class or at work.
Managers and supervisors should recommend that employees who are sick seek medical assistance as appropriate and require they remain out of the workplace until symptoms resolve.

If you’re experiencing fever, new cough or new shortness of breath (difficulty breathing), call first before seeking medical care. Tell your health care professional about your symptoms and if you’ve recently been been in close contact with a person known to have COVID-19 or if you live in or have recently traveled to an area with ongoing spread.

West Virginia residents and health care providers can contact the WV DHHR hotline 24/7, toll-free at 1-800-887-4304.

The Cabell-Huntington Health Department call center is available 8 a.m. to 4 p.m., Monday through Friday, at 304-526-3383.

You can also contact your primary care provider. Your provider will offer specific instructions and work with the state’s public health department and CDC to determine if you need to be tested for COVID-19.

Employees diagnosed with COVID-19 must remain at home and should immediately inform their supervisor and Human Resource Services. They should also contact Leah Tolliver, Michelle Biggs or Tracy Smith for contact tracing to begin. Alternatively, they can e-mail Employees will not be permitted to return to work on site without medical documentation. Personal information will be kept confidential.

Students who are sick should seek medical assistance as appropriate and remain at home until symptoms resolve.

If you’re experiencing fever, new cough or new shortness of breath (difficulty breathing), call first before seeking medical care. Tell your health care professional about your symptoms and if you’ve recently been been in close contact with a person known to have COVID-19 or if you live in or have recently traveled to an area with ongoing spread.

Students who have recently traveled internationally, or had exposure to a known or suspected case of COVID-19, and are experiencing symptoms should contact Student Health Services at 304-691-1100.

Students diagnosed with COVID-19 must remain isolated and should immediately contact Leah Tolliver, Michelle Biggs or Tracy Smith for contact tracing to begin. Alternatively, they can e-mail Personal information will be kept confidential.

Marshall has worked with the Cabell-Huntington Health Department to develop appropriate protocols for case management and contact tracing for cases that occur on our campuses.

Isolation is mandated for anyone who tests positive for the virus, as well as for unvaccinated people determined to have been in close contact with someone confirmed to have COVID-19. You are not required to quarantine if you have been fully vaccinated against the disease and show no symptoms.

The university has designated an on-campus quarantine area for affected students who normally live in the residence halls. Students living off-campus may be offered on-campus quarantine on an individual basis; otherwise, they will need to self-isolate at home.

Employees who test positive will be required to stay at home until they receive clearance from a medical provider to return to work.

Students who have health concerns and need accommodations should contact Student Affairs’ Office of Disability Services at 304-696-2467.

Requests for accommodations for employees will be reviewed by Human Resource Services.

FERPA and HIPAA regulations must work in conjunction. Instructors at Marshall University will be notified of any positive COVID-19 cases in their respective classes; however, instructors are not permitted to share this information with anyone other than Leah Tolliver in Student Wellness and/or Michelle Biggs in Student Affairs.

Academic Questions

Classes this spring are expected to be held in their normal format, with most classes delivered in person in a Face-to-Face format.

Depending on virus testing data and infection and recovery rates in our region, circumstances could require moving all classes to Virtual/Online delivery at any time before the end of the semester.

Marshall University is one of the best values in higher education, not just in our state and region, but across the country. Marshall is dedicated to ensuring its students receive the same high-quality education from our regular instructors, whether a course is offered Face-to-Face, Virtual or Online. Tuition will remain as announced for the 2021-22 academic year.

Wear a mask, regardless of vaccination status. Instructors can choose to teach either while wearing a mask/face shield or while standing behind the plexiglass barrier in the classroom.

Do not share materials with anyone.

Disinfect your workspace in the classroom before and after class. Buckets of disinfecting wipes are available in each academic building hallway.

Students who have ongoing concerns about being on campus should consult with their advisors about altering their schedules. These requests are being accommodated to the extent possible. Student schedules will be reviewed on a case-by-case basis. Every student’s schedule is unique, and the instructional methods of different disciplines may require different solutions.

Marshall University expects to maintain its regular academic calendar for spring 2022. (Subject to change at any time based on the COVID-19 situation on campus and/or in the community.)

Housing and Dining Questions

Yes. All the university’s residence halls are open for the spring 2022 semester. See our Spring 2022 Move-In and Semester FAQs (coming soon!).

Yes. The residence halls will be allowing students to sign guests into the residence halls this spring. The policy may be revisited if we see a spike in COVID cases in Cabell County or on campus.

Dining has returned to normal operations and full seating in all venues.

Tables are cleaned and sanitized after each use.

To-go options in Harless Dining Hall will return to the Choose to Reuse program. This program allows students to purchase a reusable to-go box that replaces the disposable containers used last year. In addition, Transact Mobile Ordering is available at most dining locations to provide customers with increased order-ahead options.

We understand that if classes are switched to all-Virtual or all-Online at some point during the semester, we may have students who will need to remain in the residence halls for a variety of reasons. Housing and Residence Life will work with students who fall into these categories to accommodate the need. If this should happen, students may be relocated to a different residence hall or room assignment.

If your roommate tests positive for COVID-19, a trained contact tracer will reach out to you to determine the extent of contact and exposure you had from that individual.

Depending on the level of interaction and exposure, you may be required to quarantine for up to two weeks in a special quarantine area of Holderby Hall or (if you prefer) at home. Students who have been exposed to COVID-19 but have not tested positive for the virus are housed on a separate floor of Holderby Hall from students who have tested positive.

You are not required to quarantine if you have been fully vaccinated against the disease and show no symptoms.

Travel and Study Abroad

University-sponsored travel during the spring 2022 semester will continue to be restricted for students, faculty and staff, unless deemed necessary by the president or vice presidents of the university, or amended based upon state and national safety and health guidance. Employees are no longer required to register personal domestic travel with the university.

International Travel

Students and employees traveling internationally must register their travel in advance using the online International Travel Registration Form.

Recent Updates

CARES Act Student and Institutional Financial Reports

Campus COVID-19 Signage

Download ready-made signs and customizable templates for you to print and post as needed.