{"id":13554,"date":"2024-01-09T14:34:22","date_gmt":"2024-01-09T19:34:22","guid":{"rendered":"https:\/\/www.marshall.edu\/human-resources\/?page_id=13554"},"modified":"2024-08-12T09:14:24","modified_gmt":"2024-08-12T13:14:24","slug":"onboarding-guide-for-new-employees","status":"publish","type":"page","link":"https:\/\/www.marshall.edu\/human-resources\/onboarding-guide-for-new-employees\/","title":{"rendered":"Onboarding Guide for New Employees"},"content":{"rendered":"<p><a href=\"https:\/\/www.marshall.edu\/human-resources\/files\/AO207583-S.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-13558 alignright\" src=\"http:\/\/www.marshall.edu\/human-resources\/files\/AO207583-S-300x200.jpg\" alt=\"\" width=\"393\" height=\"262\" srcset=\"https:\/\/www.marshall.edu\/human-resources\/files\/AO207583-S-300x200.jpg 300w, https:\/\/www.marshall.edu\/human-resources\/files\/AO207583-S.jpg 400w\" sizes=\"auto, (max-width: 393px) 100vw, 393px\" \/><\/a>We are excited to welcome you to Marshall University. This is our on-boarding process to welcome and support employees during their transition to a new position at Marshall. The following information is provided to assist you as you transition to your new position at Marshall. You are encouraged to print the Printable Version to use as a handy reference. For any questions related to the arriving employee process, please contact us by <em>emailing<\/em> at <a href=\"mailto:human-resources@marshall.edu\">human-resources@marshall.edu, <\/a><em>calling<\/em> 304-696-6455 or <em>stop by our office<\/em> at 207 Old Main.<\/p>\n<p>This guide provides <strong>suggestions and best practices<\/strong> for success and begin building a strong connection with your new employee.<\/p>\n<h2>Our Goals for New Employee On-Boarding<\/h2>\n<p>We want to welcome you and support your <strong>&#8220;Best Decision EVER&#8221;<\/strong> by becoming a <strong>&#8220;Son or Daughter of Marshall&#8221;<\/strong>. We will provide you with our knowledge of employment processes and assist with information about any specific needs you may have within your first months of employment.<\/p>\n                                            \n        \n    <div\n        id=\"prior-to-your-first-day\"\n        x-data=\"accordion('prior-to-your-first-day', false)\"\n        class=\"rounded-lg overflow-hidden mb-2 transition-all duration-300 ease-out bg-gray-50\"\n        x-bind:class=\"expanded ? 'bg-white shadow-md' : 'bg-gray-50'\"\n    >\n        <button\n            class=\"w-full flex justify-between items-center p-5 cursor-pointer border-0 text-left transition-all duration-300 ease-out bg-transparent outline-2 outline-transparent text-gray-700 hover:bg-gray-100 focus:outline-green\"\n            x-on:click=\"expanded = !expanded\"\n            x-on:keydown.escape=\"expanded = false\"\n            x-bind:aria-expanded=\"expanded\"\n            x-bind:class=\"expanded ? 'text-green' : ''\"\n            id=\"prior-to-your-first-day-button\"\n            aria-controls=\"prior-to-your-first-day-panel\"\n                    >\n            <div class=\"text-left font-bold contrast-more:font-black tracking-wide text-base lg:text-lg hc:text-gray-900 contrast-more:text-gray-900\">\n                Prior to your First Day\n            <\/div>\n\n            <span class=\"ml-3\">\n                <svg class=\"h-5 w-5 transition-transform duration-300 ease-out stroke-gray-400 shrink-0\"\n                     x-bind:class=\"{ 'rotate-180': expanded }\"\n                     aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M19 9l-7 7-7-7\"><\/path>\n                <\/svg>\n            <\/span>\n        <\/button>\n\n        <div\n            id=\"prior-to-your-first-day-panel\"\n            role=\"region\"\n            aria-labelledby=\"prior-to-your-first-day-button\"\n            x-show=\"expanded\"\n            x-collapse\n            x-cloak\n        >\n            <div class=\"text-gray-700  bg-white py-6 px-5 styled-list\">\n                \n<ol>\n<li><strong>Offer Letter<\/strong>\n<ul>\n<li>If you are Faculty, you will sign your letter and return it to the employing department. The original letter is maintained in the Office of Academic Affairs. If you have not received your offer letter, please contact your department.<\/li>\n<li>If you are Staff, you will sign your offer letter and receive a copy during your onboarding appointment. The original Staff offer letter is maintained in the Office of Human Resources.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Communicate with your department liaison or supervisor; make sure you understand.<\/strong>\n<ul>\n<li>What time to arrive<\/li>\n<li>Where to report when you first arrive<\/li>\n<li>Dress-code expectations<\/li>\n<li>What to bring on your first day<\/li>\n<li>Your supervisor\u2019s phone number<\/li>\n<li>Your work address and phone number<\/li>\n<\/ul>\n<\/li>\n<li><b>Complete the <a href=\"https:\/\/www.uscis.gov\/sites\/default\/files\/files\/form\/i-9.pdf\">USCIS I-9 form<\/a> at the HR Office. <\/b><span data-contrast=\"auto\">Employees may complete the I9 form in one of three ways:<\/span>\n<ul>\n<li data-leveltext=\"\u2022\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">The new employee may bring their original, unexpired documents to our offices in Old Main, Room 207, and complete form I9 in person. The list of acceptable documents is found on page 2 <\/span><a href=\"https:\/\/www.marshall.edu\/human-resources\/files\/I9-Form-New.pdf\"><span data-contrast=\"none\">here<\/span><\/a><span data-contrast=\"auto\">. <\/span><b><span data-contrast=\"auto\">If you are an employee of MURC and need to complete your I9<\/span><\/b><b><span data-contrast=\"auto\">, please contact Coria Kent at 304-696-6320 or <\/span><\/b><a href=\"mailto:kent1@marshall.edu\"><b><span data-contrast=\"none\">kent1@marshall.edu<\/span><\/b><\/a><b> <\/b><\/li>\n<li data-leveltext=\"\u2022\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">The new employee may complete form I9 remotely. Instructions to complete the form in this manner can be found <\/span><a href=\"https:\/\/www.marshall.edu\/human-resources\/files\/Remote-I-9-Form-1.pdf\"><span data-contrast=\"none\">here<\/span><\/a><span data-contrast=\"auto\">. <\/span><\/li>\n<li data-leveltext=\"\u2022\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">The I9 can be completed via I9 Everywhere. To utilize this choice, please partner with your employing department. <\/span><\/li>\n<\/ul>\n<\/li>\n<li><strong>Complete a Background Check<\/strong>A Background Check must be performed for all new regular status, benefits eligible employees.\n<ul>\n<li><span data-contrast=\"auto\">If you have not received the email link from Sterling Talent Solutions, please contact your employing department. If you have questions about the policy for background checks, it can be found <\/span><a href=\"https:\/\/www.marshall.edu\/human-resources\/files\/downloads\/2013\/09\/MU-HR-AP-14.pdf\"><span data-contrast=\"none\">here<\/span><\/a><span data-contrast=\"auto\">. <\/span><\/li>\n<\/ul>\n<\/li>\n<li><b>Obtain MUID<\/b> <strong>(Official University ID Number).<\/strong>\n<ul>\n<li><span data-contrast=\"auto\">If you have had previous affiliation with the university as a student, vendor, or business partner, you have a Marshall ID number. If you are unsure of your number, please contact HR Services at 304-696-6455. <\/span><\/li>\n<li><span data-contrast=\"auto\">If you have had no previous affiliation with the university, you will need to complete and return the <\/span><a href=\"https:\/\/www.marshall.edu\/human-resources\/files\/HR-SERV-FORM-14-1.pdf\"><span data-contrast=\"none\">New Employee Person Data Entry Form<\/span><\/a><span data-contrast=\"auto\">. The completed form will allow the Human Resources office to issue a Marshall ID number. The form may be dropped off in our offices or may be emailed to <\/span><a href=\"mailto:human-resources@marshall.edu\"><span data-contrast=\"none\">human-resources@marshall.edu<\/span><\/a><span data-contrast=\"auto\"> .<\/span><\/li>\n<\/ul>\n<\/li>\n<li><strong>Enroll in a Benefit Session. <\/strong>\n<ul>\n<li><span data-contrast=\"auto\">If you are a staff member, the process for benefits enrollment was covered with you in your onboarding appointment. If you have questions about your enrollment or the session, please email <\/span><a href=\"mailto:benefits@marshall.edu\"><span data-contrast=\"none\">benefits@marshall.edu<\/span><\/a><span data-contrast=\"auto\"> .<\/span><\/li>\n<li><span data-contrast=\"auto\">If you are a faculty member and have not received information regarding your benefits session, please enroll in a session <\/span><a href=\"https:\/\/www.marshall.edu\/human-resources\/benefits-enrollment-session-request\/\"><span data-contrast=\"none\">here<\/span><\/a><span data-contrast=\"auto\"> . If you have questions about your enrollment or the session, please email <\/span><a href=\"mailto:benefits@marshall.edu\"><span data-contrast=\"none\">benefits@marshall.edu<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li><b>Complete Payroll forms.<\/b>\n<ul>\n<li><span style=\"color: #333333\">Complete all of the applicable forms in the the Payroll Office at 304-696-6457 or email at <a href=\"mailto:Payroll@marshall.edu\">Payroll@marshall.edu.<\/a> Located in Old Main 203.<\/span><\/li>\n<\/ul>\n<\/li>\n<li><strong>Complete Drug-Free Workplace Form<\/strong>\n<ul>\n<li><a href=\"https:\/\/marshallu.na1.echosign.com\/public\/esignWidget?wid=CBFCIBAA3AAABLblqZhCg1AHyGO5brteDvOOoOhvmYtxarmiyb80U8YtijfDOAZRqRvA2v1MAVCjHPU6BIaU*\">Drug-Free Form<\/a><\/li>\n<li><a href=\"https:\/\/www.marshall.edu\/human-resources\/files\/downloads\/2011\/10\/Drug-Free-Workplace-Policy.pdf\">Drug Free Policy<\/a>\n\n                            <\/div>\n        <\/div>\n    <\/div>\n        \n    <div\n        id=\"your-first-week-2\"\n        x-data=\"accordion('your-first-week-2', false)\"\n        class=\"rounded-lg overflow-hidden mb-2 transition-all duration-300 ease-out bg-gray-50\"\n        x-bind:class=\"expanded ? 'bg-white shadow-md' : 'bg-gray-50'\"\n    >\n        <button\n            class=\"w-full flex justify-between items-center p-5 cursor-pointer border-0 text-left transition-all duration-300 ease-out bg-transparent outline-2 outline-transparent text-gray-700 hover:bg-gray-100 focus:outline-green\"\n            x-on:click=\"expanded = !expanded\"\n            x-on:keydown.escape=\"expanded = false\"\n            x-bind:aria-expanded=\"expanded\"\n            x-bind:class=\"expanded ? 'text-green' : ''\"\n            id=\"your-first-week-2-button\"\n            aria-controls=\"your-first-week-2-panel\"\n                    >\n            <div class=\"text-left font-bold contrast-more:font-black tracking-wide text-base lg:text-lg hc:text-gray-900 contrast-more:text-gray-900\">\n                Your First Week\n            <\/div>\n\n            <span class=\"ml-3\">\n                <svg class=\"h-5 w-5 transition-transform duration-300 ease-out stroke-gray-400 shrink-0\"\n                     x-bind:class=\"{ 'rotate-180': expanded }\"\n                     aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M19 9l-7 7-7-7\"><\/path>\n                <\/svg>\n            <\/span>\n        <\/button>\n\n        <div\n            id=\"your-first-week-2-panel\"\n            role=\"region\"\n            aria-labelledby=\"your-first-week-2-button\"\n            x-show=\"expanded\"\n            x-collapse\n            x-cloak\n        >\n            <div class=\"text-gray-700  bg-white py-6 px-5 styled-list\">\n                \n<ol>\n<li><strong>Complete and Submit your Direct Deposit Form. <\/strong>\n<ul>\n<li>Contact the Payroll Office at 304-696-6457 or email at <a href=\"mailto:Payroll@marshall.edu\">Payroll@marshall.edu.<\/a> Located in Old Main 203.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Obtain University I.D. Access Card<\/strong>\n<ul>\n<li>New employees will be issued a University Identification (I.D.) card. All employees will need to present an ID Request Form which they will receive from Human Resources.<\/li>\n<li>ID cards are issued by the Campus I.D. Card Office in Drinko Library 143. <span style=\"\">Please note that the individual must be properly entered in the Banner system and have an MU identification number generated before the I.D. Card can be issued.<\/span><\/li>\n<\/ul>\n<\/li>\n<li><strong>Obtain your Outlook Email Account.<\/strong>\n<ul>\n<li>To obtain your MU Username and Password, or if you have questions, please go to the <a href=\"https:\/\/www.marshall.edu\/it\/\">IT<\/a> Service Desk on the 1st floor of the Drinko Library or email them at <a href=\"mailto:itservicedesk@marshall.edu\">itservicedesk@marshall.edu<\/a> or visit them at <a href=\"https:\/\/www.marshall.edu\/it\/departments\/it-service-desk\/\">http:\/\/www.marshall.edu\/it\/departments\/it-service-desk\/<\/a><\/li>\n<\/ul>\n<\/li>\n<li><strong>Attend a Benefits Session and Enroll in your Benefits.<\/strong>\n<ul>\n<li>You should have been enrolled in a benefits session. If not, please complete the <a href=\"https:\/\/www.marshall.edu\/human-resources\/benefits-enrollment-session-request\/\">Benefits Enrollment Session Request Form<\/a>.<\/li>\n<li>Have questions about your benefits, please email <a href=\"mailto:benefits@marshall.edu\">benefits@marshall.edu<\/a><\/li>\n<\/ul>\n<\/li>\n<li><strong>Obtain Parking Permit.<\/strong>\n<ol>\n<li><span style=\"\">You must obtain your MUID before a Parking Permit will be granted.<\/span><\/li>\n<li>New employees may pay a fee and receive a University parking permit. Parking permits are issued by the Parking Office in the Bliss Charles Public Safety Building. Payments for parking permits may be received at the Bursar windows on the first floor of Old Main. Parking permits may also be paid for through payroll deduction. If the latter is preferred, the new employee should contact the Payroll Office, 205 Old Main.<\/li>\n<\/ol>\n<\/li>\n<li><b>Obtain Office Keys.<\/b>\n<ul>\n<li>Office keys are issued by the hiring department. New employees should inquire with their supervisor about the issuance of keys. <span style=\"\">Keys are the property of the University and should be returned if\/when employment ends.<\/span><\/li>\n<\/ul>\n<\/li>\n<li><strong>Change Of Address (If Relocating)<\/strong>\n<ul>\n<li>New employees may establish a new home address in the community that may be different from the address they used in the recruiting process, particularly if they are relocating to the community. Newly arrived employees who have a new home address need to complete the <a href=\"https:\/\/www.marshall.edu\/human-resources\/files\/Employee-Information-Change-Form-37.pdf\">Employee Information Change Form. <\/a>\n\n                            <\/div>\n        <\/div>\n    <\/div>\n        \n    <div\n        id=\"your-first-30-days-3\"\n        x-data=\"accordion('your-first-30-days-3', false)\"\n        class=\"rounded-lg overflow-hidden mb-2 transition-all duration-300 ease-out bg-gray-50\"\n        x-bind:class=\"expanded ? 'bg-white shadow-md' : 'bg-gray-50'\"\n    >\n        <button\n            class=\"w-full flex justify-between items-center p-5 cursor-pointer border-0 text-left transition-all duration-300 ease-out bg-transparent outline-2 outline-transparent text-gray-700 hover:bg-gray-100 focus:outline-green\"\n            x-on:click=\"expanded = !expanded\"\n            x-on:keydown.escape=\"expanded = false\"\n            x-bind:aria-expanded=\"expanded\"\n            x-bind:class=\"expanded ? 'text-green' : ''\"\n            id=\"your-first-30-days-3-button\"\n            aria-controls=\"your-first-30-days-3-panel\"\n                    >\n            <div class=\"text-left font-bold contrast-more:font-black tracking-wide text-base lg:text-lg hc:text-gray-900 contrast-more:text-gray-900\">\n                Your First 30 Days\n            <\/div>\n\n            <span class=\"ml-3\">\n                <svg class=\"h-5 w-5 transition-transform duration-300 ease-out stroke-gray-400 shrink-0\"\n                     x-bind:class=\"{ 'rotate-180': expanded }\"\n                     aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M19 9l-7 7-7-7\"><\/path>\n                <\/svg>\n            <\/span>\n        <\/button>\n\n        <div\n            id=\"your-first-30-days-3-panel\"\n            role=\"region\"\n            aria-labelledby=\"your-first-30-days-3-button\"\n            x-show=\"expanded\"\n            x-collapse\n            x-cloak\n        >\n            <div class=\"text-gray-700  bg-white py-6 px-5 styled-list\">\n                \n<ol>\n<li><strong>Complete the Employee Entrance Survey.<\/strong>\n<ul>\n<li>We take pride in customer service as well as the satisfaction level of our employees. We would like to know your experiences during your application and on-boarding process by completing the <a href=\"https:\/\/marshall.az1.qualtrics.com\/jfe\/form\/SV_02HhjLD31wJBMHj\">Entrance Survey<\/a>.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Learn your work contact information<\/strong>\n<ul>\n<li>Phone extension<\/li>\n<li>Email address<\/li>\n<li>Employee ID number<\/li>\n<li>Work address<\/li>\n<\/ul>\n<\/li>\n<li><strong>Make sure you understand your Department<\/strong>\n<ul>\n<li>What is expected of you when performing your position.<\/li>\n<li>Understand your policies and procedures for your department and the <a href=\"https:\/\/www.marshall.edu\/board\/board-of-governors-policies\/\">university<\/a>.<\/li>\n<li>Emergency evacuation procedures, and <a href=\"https:\/\/www.marshall.edu\/ucomm\/weatheremergency-closings\/\">campus closure procedures<\/a><\/li>\n<li>Office\/ work area: breakroom, restroom, copy machine, office supplies, mail box<\/li>\n<li>Who you may go to with questions in when your supervisor is not available<\/li>\n<li>Typical schedule, break periods, <a href=\"https:\/\/www.marshall.edu\/finance\/payroll\/timeclock-plus\/\">how to request leave<\/a><\/li>\n<li>Office culture and expectations \u2013 keeping office doors open\/ closed, how to greet customers, taking time to socialize with co-workers, meeting etiquette.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Register for Training (Job Specific)<\/strong>\n<ul>\n<li>The training sessions listed below are job specific. Please consult with your supervisor to determine which sessions are required for your job.<\/li>\n<li>For complete information and online registration for these courses and other training opportunities, including Lynda.com, please access the Training &amp; Development Schedule at: <a href=\"https:\/\/www.marshall.edu\/human-resources\/training\/training-schedule\/\">http:\/\/www.marshall.edu\/human-resources\/training\/training-schedule\/<\/a>\n\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none\"><\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none\"><\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none\"><\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li style=\"list-style-type: none\"><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none\"><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>We are excited to welcome you to Marshall University. This is our on-boarding process to welcome and support employees during their transition to a new position at Marshall. The following information is provided to assist you as you transition to your new position at Marshall. You are encouraged to print the Printable Version to use<\/p>\n","protected":false},"author":116,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13554","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.marshall.edu\/human-resources\/wp-json\/wp\/v2\/pages\/13554","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.marshall.edu\/human-resources\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.marshall.edu\/human-resources\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.marshall.edu\/human-resources\/wp-json\/wp\/v2\/users\/116"}],"replies":[{"embeddable":true,"href":"https:\/\/www.marshall.edu\/human-resources\/wp-json\/wp\/v2\/comments?post=13554"}],"version-history":[{"count":11,"href":"https:\/\/www.marshall.edu\/human-resources\/wp-json\/wp\/v2\/pages\/13554\/revisions"}],"predecessor-version":[{"id":15030,"href":"https:\/\/www.marshall.edu\/human-resources\/wp-json\/wp\/v2\/pages\/13554\/revisions\/15030"}],"wp:attachment":[{"href":"https:\/\/www.marshall.edu\/human-resources\/wp-json\/wp\/v2\/media?parent=13554"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}